Explore the impact of fitness technology on the rapidly evolving fitness industry. Learn how integrating technology can help fitness operators adapt to changing customer experiences. Read on and start delivering exceptional experiences designed to boost customer retention.
The fitness industry is one of the most quickly evolving industries in the world. The emergence of new technology, hybrid working, and the influence of social media have all contributed to big changes in both consumer expectations and workout habits – giving opportunities for fitness operators to evolve by integrating immersive fitness technology.
However, there are fragilities of the sports system, with the pandemic hitting the sector hard, cost of living, high supply costs, and local authority funding, with several local councils effectively declaring bankruptcy. That’s a worry for the health and leisure industry across the UK, as the majority of leisure centres are owned by local authorities, according to the latest report by LeisureDB, who carry out audits on all UK public and private health clubs and gyms each year.
So it’s time to make moves. The UK government has set out ways to make it easier for people to get physically active and ensure the sports sector can thrive in the years ahead, by using digital technology to increase participation and activity and allow as many people as possible to continue to benefit.
The Digital Futures Report (2021), found that 98% of fitness and leisure operators in the UK think ‘digital’ will play an increasing role in the future and in 2023, the Digital Futures Report found 77% of operators say that ‘digital experiences’ play an important role for customers (compared to 63% in 2022). Technology can be transformative in making physical activity more accessible and relevant, and fitness operators can use technology to stay significant.
What’s Next for Health and Fitness in the UK
The sector is a vital part of preventative mental and physical health, and fitness operators will be leaning much more into the wellness aspect in the future. The 2024 Future of Wellness report found that there’s been a big shift in consumer mindsets, and people are more interested in knowing more about their overall wellness, from working out and eating well to mindfulness and sleep quality. Evolution of the fitness sector, with new technology focused on wellbeing and fitness, is proving to be a big opportunity.
The pandemic encouraged individuals to get active through digital technology, such as apps and virtual content, helping people to keep moving when the usual options were closed. That meant that people who previously felt exercise wasn’t for them could find new options tailored to their needs.
So how can fitness operators continue to utilise this technology and encourage members to visit their gyms?
It’s All About Community
According to the 2024 State of the Fitness Industry report by LeisureDB, the fitness sector is being driven by millennials and Gen Z who account for 80% of all gym members in the UK. That means gyms must deliver on what these generations are looking for while catering to their other members – which is community and connection, guidance, and coaching. They expect fitness brands to be kind, positive, and joyful, offering fitness experiences that combine variety, personalisation, progression, and education.
Consumers now have plenty of options on how they accomplish wellness, and so to succeed, gyms need to integrate technology to positively impact the lives of their members both inside and outside of the gym, providing access to support, content, and guidance whenever they need it.
Fitness apps may be popular, but humans are social beings, so the in-person experience is always best. Those who bridge the gap between the digital and physical world to offer an integrated fitness experience will be the big winners.
The Gym Group created a virtual studio space that delivered an immersive fitness experience designed by Hutchi. The key requirements were that the studio classes be a ‘destination’ experience, using immersive technology, that gives members a compelling reason to attend in-person; that their members should feel like they’re getting a premium experience; and that these new studios don’t remove useable gym space when not in use.
Similarly, FitBoxVirtual, a technology and content integration by Hutchi, creates and delivers scheduled and on-demand group exercise class experiences using frictionless technology solutions, tailored into a package to suit any audience. Virtual fitness classes are one of the fastest-growing areas as wellbeing and mindfulness becomes more mainstream.
Incorporating a range of apps and new tech will inspire members to track their efforts. Sometimes we all need that extra incentive to go to the gym, right? By using apps and virtual content on large screens with community-building aspects, gyms can keep members engaged through regular and meaningful touchpoints which will offer that motivation and engagement. These innovations are giving people more control over their fitness journey and helping them reach their goals in new and exciting ways. A win-win for fitness operators, members, and overall public health.
The more user-intuitive technology gyms and health centres have, the more ways they can stay connected with their members. Whether it’s a push notification about a new class, booking classes online, or introducing a new in-gym challenge, keeping gym-goers connected and informed is the best way to create an engaged membership community.
Get Into the Game
Gym-goers aren’t just looking for a place to exercise – they’re looking for motivation too. Gym technology, such as apps that integrate with equipment via Bluetooth to monitor workouts, give customers a way to gamify their workouts, turning workouts into community challenges, which is great news for maintaining motivation to reach their end goal.
The future is hybrid for health and fitness operators, with a focus on incorporating apps and new tech to empower members to track and monitor their efforts. Goal setting, gamification, and social sharing are all huge components of motivation, and sharing their success with friends and family will not only help them celebrate the wins but hold them accountable too.
Take Blaze, a purpose-built studio at David Lloyd for example. Hutchi provided and installed an AV solution for an intense full-body HIIT workout studio with specialist equipment, where members can track performance and reach their goals. While instructors challenge them to achieve results, Myzone, a wearable heart-rate based system that monitors heart rate, calories, and time exercising with the numbers projected onto digital screens, encourages partakers to keep going alongside their classmates.
“What differentiates BLAZE from other HIIT modalities is the attention to the immersive training environment. Hutchi’s technology integration and design have allowed us to create a specific user experience with selected colours used in the lighting sequences and bespoke music curated specifically for the product.
BLAZE brings together three different exercise modalities into one workout: RUN, LIFT, and FIGHT. This includes a Cardio Zone (treadmills), a Functional Strength Zone, and a Combat Zone (MMA), creating a unique and engaging fitness experience.”
– Alastair Crew, Product Head – BLAZE & BATTLEBOX.
Gyms can introduce leadership boards and awards – such as the number of repetitions achieved on a bench press, or most fitness classes attended. It encourages members to feel a sense of community and belonging as well as motivation to keep improving their results.
The Impact of Immersive Fitness Experiences
With an abundance of technology available now, people don’t even need to leave their homes to enjoy the benefits of workout technology. Fitness operators need to offer space, technology, and wellness services in innovative and engaging ways, and immersive environments are the future of fitness. Live classes with enthusiastic instructors can be supported by an immersive fitness experience, using video display walls and audio technology solutions. Think cycle studios with huge screens and cinema-quality immersive content that transports riders to another world.
Immersive fitness technology has the huge advantage of offering that collective energy of people working out together. Seamlessly integrating music, video, and lighting effects for an immersive and motivating experience can lift your facility to another level while members find getting fit fun. That means less pain more gain.
The team at Les Mills found that combining audio-visual effects with a structured workout can be a great way to inspire long-term fitness success by increasing satisfaction and decreasing the rate of perceived exertion – which is great news for those who struggle to maintain a regular exercise regime.
Virgin Active trusted Hutchi to create an all-encompassing, multi-sensory member experience, integrating immersive technology with key fitness floor brands including Wattbike, MYZONE, MyRide+ and SWIMTAG.
How Access Control Benefits Fitness Operators
For gyms and health centres, signing up new members is always going to be an important part of growth. However, keeping current members signed up is the real key to sustainable growth, profits, and keeping people more active. The Leisure DB’s State of the UK Fitness Industry Report 2024 research showed that 52% of gym membership cancellations were silent, with many former members simply cancelling their direct debit. Gyms need to get ahead of the curve here, and they can do that by capturing data, such as tracking gym visits and activity.
Access control systems that make it necessary for members to check in, give operators a simple way to spot those at-risk members, allowing the club to intervene and rebuild engagement. Otherwise, unsurprisingly, these unengaged members tend to eventually drop off the membership list. Alternatively, a contactless membership card system which allows for 24/7 gym access, can streamline fitness for businesses and gym-goers.
Everyone Active access control systems (reception). Hutchi delivered an access control solution that fit Everyone Active’s requirements.
“Our experience working with the Hutchi team has been really positive from the start. They came up with a user-friendly and welcoming solution to our specific challenge.”Ian Ling | General Manager, Westway Sports and Fitness Centre
Access control systems can also refresh tired and unused facilities. The UK government found that they could breathe new life into park tennis courts across Britain by making it easier to find, book, and get on court with new booking and entry systems. It dramatically improved user experience by empowering people to see the availability of courts in their local area online and book a slot in advance to avoid having to wait around for their turn on the day.
Access control systems are more than just ticket barriers. For example, access control plays a crucial role in safety and capacity management. Breezin, a digital pass technology that helps fitness operators swap paper and plastic for digital passes to bring better user experiences and reduce the carbon footprint; helping gyms to deliver cutting-edge experiences whilst being more sustainable.
Today’s health and fitness industry is all about the total experience. With so many choices out there, users are actively seeking out an exciting and satisfying experience when they go to the gym, pool, or studio. Technology is changing the fitness industry, for the better, and fitness operators have a chance to get ahead of the curve now.
Our Personal Best: Creating Cutting-Edge Fitness Spaces
From co-creating immersive experiences, to helping fitness operators bring their technological innovations to life, boosting member loyalty, integrating secure, efficient access control, health clubs and fitness centres depend on technology at every step. At Hutchi we use the full spectrum of technologies to engineer a total experience for the user.
Our solutions deliver audio, lighting and visual displays, and more, seamlessly integrated for an immersive and motivating experience that will lift your facility to another level. And as it’s about more than just what happens in the studio or gym, we’ll integrate access control systems (reception and carpark control), digital signage, networking & connectivity, design consultancy, and even service and maintenance.
Find out how we can lift your facility to another level through seamlessly integrated immersive fitness technologies. Our solutions deliver audio, video, lighting, access control systems, and more, seamlessly integrated for an immersive and motivating experience to boost your customer fitness experiences.
Cover photo: Les Mills Immersive fitness technology at David Lloyd
Are you a remarkable person looking to join an innovative technology company that is really going somewhere? Hutchi is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
Job Description
The Opportunity
A vacancy has arisen for an CAD Technician to support the planning and execution of company drawings. Reporting to our Design Manager you will have experience using AutoCAD and Revit, and be able to apply mechanical and electrical knowledge to enhance designs and drawings. You will have excellent attention to detail and be able to meet deadlines.
Main Duties
Create and implement electrical design and installation drawings in accordance with the Company Drawing Standards.
Understand requirements and be able to apply architectural, electrical and mechanical knowledge to enhance designs and drawings.
Create 2D and 3D conceptual drawings to compliment sales proposals provided to customers.
Create 2D installation drawings issue to client/ contractors/ installation engineers capturing all AV/ data/ access control/ builder/ electrical/ containment requirements so these can be easily understood by all.
Maintaining and adding new blocks to the Hutchi block Library in organised and methodical manner as laid out on the Company Drawing Standards.
Accurate revision control in line with the Company Drawing Standards.
Maintain accurate records for each project, essential for providing information to other departments.
Maintain high levels of accuracy and quality of the drawings.
Ensure deadlines are met and proactive communications are always provided.
Communicate across company teams and with external contractors, interpreting both verbal and written design briefs.
Use company scheduling tools to maintain accurate dates for completion and managing colleagues’ expectations on when items will be ready to ensure this can be proactively communicated to the customers.
Be an active and motivated team member, contributing to our one team culture and company environment.
Requirements
Experience of electrical, hydro sanitary or other similar installations
Practical experience of AutoCAD, gained over approximately 2 years
Desirables
Degree in Electrical or Civil engineering
Certificated qualification in computer aided design,specifically AutoCAD at level intermediate.
Experience Revit or interest in learn.
Experience of working in a design capacity on Access Control, or Lighting or Audio Installations or Electrical developments
Working as part of a team to deliver shared goals.
What we offer in return
A competitive salary
Opportunity for development
Defined Contribution Company Pension Scheme
32 days paid holiday
Please send your CV to careers@hutchison-t.com for consideration in the first instance.
Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading provider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.
Job Description
Are you a remarkable person looking to join an innovative technology company that is really going somewhere? Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
The Opportunity
As Service and Support Representative you will provide first-line telephone, email and administrative support to our Engineers and Technical Services and Support team, while also providing excellent customer service.
Main Duties
Provide first-line support by telephone or email to external and internal customers
Provide administrative support to Engineers and other colleagues
Log incoming and outgoing calls or correspondence
Input data onto systems in a diligent and conscientious manner
Regularly provide updates to clients
Liaise with suppliers to source required service items
Update client portals
Ensure that service works are completed within the expected SLAs
Offer general advice, points of contact and guidance on all services
Manage incidents from initial fault to resolution
Requirements
Strong attention to detail and able to multi-task
Team player
Able to work in a busy, fast-paced environment
Excellent interpersonal and communication skills
Experience using Microsoft office tools
What we offer in return
A collaborative and agile working environment with high levels of autonomy
A competitive salary
Defined contribution company pension scheme
32 days paid holiday
Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading provider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.
Please send your CV to careers@hutchison-t.com for consideration in the first instance.
Job Description
Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo. We are currently recruiting for a driven IT Project Manager to delivery projects on time, in full and to budgeted cost through a multi-disciplinary team. The successful candidate will ensure compliance is always to quality standards whilst managing the engagement of project life cycle stakeholders throughout.
Responsibilities
Collaborate with relevant teams including Sales, TechDev, Design, Procurement and Finance to develop clear & detailed project design and scope for each project in your portfolio, ensuring the understanding of customer and end-user expectations is aligned
Create transparent and accessible plans for delivery of your projects using relevant tools including Monday.com
Manage the attainment of agreed project KPIs
Create, communicate and manage a dynamic risk register to anticipate and mitigate any risks to project delivery
Manage effective procurement of project materials using HT expertise and systems to achieve the right fit for quality, best price, best delivery to site, and highest margin
Ensure the effective management of HT systems in accordance with company expectations.
Manage a number of projects simultaneously, ensuring that the quality of execution meets (or exceeds) customer expectations
Be accountable for meeting customer technical expectations, monitoring the customer experience throughout each project, and obtaining customer project delivery sign-off
Be recognised as the customer’s key contact for project execution and develop a relationship with them, maintaining shared understanding of the project delivery programme, including project variations
Ensure provision has been made for the health and safety of all project team members for each project
Ensure a safety toolbox talk for each day of each project, as required
Ensure you are aware of any site environmental issues and that you manage the communication to and safety of the project team accordingly.
Requirements
Background in Access control, CCTV, and IT installations within commercial site settings, including operational settings
Demonstrable ability to work with customers to create detailed project specifications and ensure these are translated into technical documentation able to deliver customer’s expectations
Demonstrable ability to collaborate positively with sales & technical colleagues to create project documentation necessary to deliver to customer expectations and deliver multiple projects over a full life cycle
Conversant with contract documentation such as: bid drawings, site surveys, health & safety frameworks, technical specifications, programme scheduling, construction coordination, material procurement, labour resource planning including sub-contracting, financial agreements, and project commissioning / variation / completion / aftercare
Project management experience gained in a small to medium sized organisation, in a relevant sector, where the need to multi-skill across a broad range of project life cycle and associated activities is necessary
Commercial acumen, with financial management experience in a similar role
Resilient to changing requirements and scrutiny, with a growth mindset
Process & detail-driven, customer focused, naturally collaborative, always professional and positive
Holder of a driving licence which is valid in the UK, and willingness to travel to customer sites as required, to be actively involved with technical and non-technical colleagues and customer stakeholders to ensure the successful delivery of each project
Self-aware mentor and collaborative leader
Knowledge of the below is desirable
Recognised project management certification.
Technical qualification/experience of electrical, telecommunications, instrumentation or IT
What we offer in return
Competitive salary
Group life insurance
Help at hand benefit
Defined contribution company pension scheme
32 days holiday entitlement
Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading provider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.
Please send your CV to careers@hutchison-t.com for consideration in the first instance.
Job Description
Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
Opportunity
An exciting opportunity has arisen for a self-motivated, multi-disciplined, driven, and experienced AV Service Engineer to join Hutchison Technologies. The successful candidate will take pride in supporting our customers and ensuring that we deliver a first-class service. This role is based in London and ideally the candidate will be located within a 30 minute commutable distance of Greater London.
Responsibilities
Attending client sites and resolving issues in a timely and neat manner
Communicating with clients
Self-motivated with a commitment to the issue at hand.
Using problem solving skills to find faults and consistently provide high standard solutions
Delivering end users training after installation of new devices
Accurately completing job reports, explaining steps taken, and getting sign-off by the client
Accurately completing other service records
Building relationships with clients
Identifying sales opportunities with existing clients and feeding back to our Sales team
Conducting and recording site surveys
Maintaining standards of technical excellence within the team
Working on building sites where required to help commission systems
Participating in various training and development
Requirements
A minimum of three-years’ experience working in an AV engineering role (wireless mic systems, basic mixers, zoned mixers, DSPs, limiters/compressors, amplifiers, public address systems, rack wiring, speakers (LowZ and 100v), TVs, HDMI solutions, projectors, interconnections, wiring, connector cable pin-outs)
Previous experience of using problem solving skills to find faults and provide high quality solutions
Able to read and understand AV system schematics and drawings
Able to terminate cables to industry standard
Understand PC based IP networks
ECS – Electrotechnical Certification Scheme or equivalent
Able to work under pressure to tight timescales
Flexible approach to working hours and ability to travel to sites within the UK and in Europe
Full UK Driving Licence
Passport holder
Knowledge of the below is desirable
Knowledge of RF / IPTV / HDMI components and distribution
Competent with Bose, Kramer, Martin audio, DMX lighting
Experience of Access Control systems – turnstiles, glass-gates, barriers etc.
PAVA systems
Video wall and projector solutions
CTS
IPAF
PASMA
AVIXA/Infocom
What we offer in return
A competitive salary
Company Pension Scheme
Company vehicle
32 days paid holiday
High-quality equipment
Hutchison Technologies develop facility technology solutions backed-up with a wealth of relevant industry knowledge, detailed creative expertise and solid technical design capabilities and are currently positioned and marketed as the leading provider of audio visual and lighting solutions to the health and fitness industry. Over the past 30-years, we have built an impressive customer portfolio and reputation as the market leader within our sector.
Please send your CV to careers@hutchison-t.com for consideration in the first instance.
Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
Opportunity
We are currently recruiting for an IT Project Engineer to oversee multiple teams of installation engineers on multi-site installations. The successful candidate will act as the technical project and commissioning engineer to deliver projects on time, in a safe and compliant manner, to company quality standards. You will provide a best-in-class swimming pool safety solution through reliable connectivity, robust infrastructure, and precision installation.
Responsibilities
Liaising closely with project and technical support managers to oversee multiple teams of installation engineers on multi-site installations, ensuring project delivery expectations are achieved, providing daily status reports against plan.
Understanding the project requirements, communicating with all stakeholders to ensure efficient onsite delivery of each project.
Accountable for the quality and thorough execution of the onsite programme of works, providing support and engineering leadership to the local installation teams on each project.
Ensure timely and accurate completion of all project documentation (i.e. labour scheduling, in depth site survey reporting, health and safety, installation and service).
Conducting site surveys, ensuring every aspect of the survey is recorded and reported to the IT Project Manager.
Attend client meetings ensuring to communicate with clients in a professional manner.
Maintain standards of technical excellence within the department through active quality assurance on all works undertaken.
Be recognised as the customers 1st point of contact for the project delivery, remaining professional and providing an excellent customer service.
Ensuring standards met customer expectations and all installation engineers have a good understanding of what good looks like.
Be a role model to the installation team on site, demonstrating the highest standards of safety compliance, technical standards, and professional conduct.
Understanding customer needs and provide advice, and an engineering service suitable to meet the customer needs in full.
Identify and implement training for the Installation team as necessary, including hands-on technical guidance and coaching.
Management of clear performance communications to the installation team, providing timely feedback to ensure excellent project delivery.
Required Skills/Qualifications
Relevant Electrical qualification, with significant experience
IPAF 3a, 3b and MEWP
City and guilds fibre optic cabling
ECS card – preferably to Gold level
CSCS card
SMSTS
CNCI certified
Required Skills
Experienced in the installation of IP CCTV cameras and mounted brackets
Experienced certified structured data cable installations
Experienced in data rack building, termination, and data rate ugrade/tidying
Significant experience of supervising installation teams across multiple locations
Experience supervising teams working at heights, scaffolding, ladders and automatic lifters
Experienced supervising installing sub-bracketing using Channel Support Bracket components and system
Shift working between 20:00 to 06:00
Able swimmer, the role will involve working on platforms erected over swimming pools.
UK driving licence
Desirable experience
Familiar with network switching
Familiar with wi-fi technologies and access point installation
Please send your CV to Careers@Hutchi.tech for consideration in the first instance.
Hutchison Technologies is a fast-growing Scottish technology company. We deliver premium audio/visual solutions to leading fitness and retail brands; provide medical equipment to the NHS; in-home displays to energy suppliers; and fitness apps for luxury hotels.
Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
Opportunity
We are currently recruiting for enthusiastic, energised Installation Engineers who enjoy providing quality solutions. You will work as part of a mobile team, on a night-time shift pattern, installing structured fibre and copper cabling, wi-fi access points, and high-level bracket mounted IP CCTV cameras. Providing a best-in-class swimming pool safety solution through reliable connectivity, robust infrastructure, and precision installation.
Responsibilities
Installing, building, and upgrading data rack cabinets
Installing copper and fibre structure cabling systems to Industry standard
Installing CCTV systems, including cabling, hardware, monitors, and cameras
Installing wi-fi and network hardware
Evaluating, diagnosing, and troubleshooting systems or installations to identify and rectify any functionality problems or defects
Maintaining, configuring, and repairing systems, hardware, and peripheral devices
Testing systems, identifying issues, and making necessary modifications
Provide onsite customer service and support
Communicate with customers and team colleagues as necessary
Training customer representatives and other users on the system functionality
Installing, building, and upgrading data rack cabinets
Installing copper and fibre structure cabling systems to Industry standard
Installing CCTV systems, including cabling, hardware, monitors, and cameras
Installing wi-fi and network hardware
Evaluating, diagnosing, and troubleshooting systems or installations to identify and rectify any functionality problems or defects
Maintaining, configuring, and repairing systems, hardware, and peripheral devices
Testing systems, identifying issues, and making necessary modifications
Required Qualifications
Relevant Electrical qualification, at least an NVQ Level 3 equivalent
IPAF 3a, 3b & MEWP
City & Guilds Fibre Optic Cabling
ECS card – preferably to Gold level
CSCS card
SMSTS
CNCI certified
Required Skills
Installation of IP CCTV cameras and mounted brackets
Experienced in certified structured data cable installations
Experienced in data rack building, termination, and data rate upgrade/tidying
Experienced working at heights, scaffolding, ladders, automatic lifters
Experience installing sub-bracketing using Channel Support Bracket components and system
Shift working, typically between 20:00 to 06:00
Working as part of 2-person, on-site Installation team
Demonstrable ability to work in an organised and safe manner, maintaining the highest standards when unsupervised
Mobile and flexible to working regionally with occasional cross-regional working
Able swimmer, the role will involve working on platforms erected over swimming pools
UK driving licence
Desirable experience
Familiar with network switching
Familiar with wi-fi technologies and access point installation
Please send your CV to Careers@Hutchi.tech for consideration in the first instance.
Hutchison Technologies is a fast-growing Scottish technology company. We deliver premium audio/visual solutions to leading fitness and retail brands; provide medical equipment to the NHS; in-home displays to energy suppliers; and fitness apps for luxury hotels.
London, Midlands
Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
Opportunity
We are currently recruiting for enthusiastic, energised AV, Access Control and Telecoms Installation Engineers who enjoy providing quality solutions. Reporting to our Project Engineer, you and your colleagues will bring our customers’ vision to life, delivering first-class installation services. You will develop best fit AV, Access Control and Telecoms Installations within gyms, state of the art sport facilities, high end retail stores and luxury leisure and hospitality conference centres.
Responsibilities
Day-to-day delivery of full installation of AV, feature lighting, access control and telecoms technologies.
Ensuring accurate completion and return of AV asset documents upon installation sign off and Field Service records and paperwork for customer service visits
Proactively building close working relationships with your team and customers enabling best service
Timely and accurate reporting and feedback of installation and service work to appropriate parties
Maintaining standards of technical excellence within the department
Undertake in house training and any relevant safety training.
Requirements
Have some experience within an AV, Access Control or Telecoms Installation Engineer role
Hold effective communication skills, both written and verbal, with the ability to read and understand AV system schematics
Be computer literate and happy to use a range of apps and software tools
Be prepared and able to travel to client sites across the UK and Europe staying away up to 4 nights at a time.
Have a flexible approach to working hours, and at times work under pressure to tight timescales
Understand IP networks
A clean UK driving license
Knowledge of health and safety
Knowledge of the below is desirable
CTS
ECS –Electrotechnical Certification Scheme or equivalent
IPAF
PASMA
UKATA
Avixa/Infocom
SSSTS/SMSTS
Remuneration
Competitive salary
Consistent overtime opportunities
Pension
32 days holiday entitlement
Opportunity to travel
Career progression
Please send your CV to Careers@Hutchi.tech for consideration in the first instance.
Hutchison Technologies is a fast-growing Scottish technology company. We deliver premium audio/visual solutions to leading fitness and retail brands; provide medical equipment to the NHS; in-home displays to energy suppliers; and fitness apps for luxury hotels.
Job Description
Are you a remarkable person looking to join a multi award-winning technology company that’s really going somewhere? Hutchison Technologies is searching for exceptional people with outstanding skills to join our talented and committed team. We want people who have an interest in technology, who are passionate about building great relationships, and who enjoy collaborating in an environment that challenges the status quo.
Opportunity
This role will support our Workshop Manager in the timely and cost-effective repair of AV equipment and will be first line technical support to both internal staff and external customers.
Responsibilities
Demonstrate a good knowledge of electronics components, including PCB rework and repair
Diagnose faults to component level in a wide range of AV equipment
Disassemble and reassemble electronic components
Competently hand solder
Read schematic diagrams
Understand an oscilloscope and other electronic test equipment
Log faults, and build up a diagnostic/ remedy database
Carry out repairs and modifications as instructed
Review quality of components and equipment from 3rd party suppliers and report any issues
Demonstrate good manual handling of equipment
Comply with health and safety requirements at all times
Knowledge of the below is desirable
CTS
IPAF
PASMA
AVIVA/Infocom
What we offer in return
Competitive salary
Opportunity for development
Group Life Insurance
Defined contribution company pension scheme
32 days paid holiday
Please send your CV to careers@hutchison-t.com for consideration in the first instance.
Hutchison Technologies is a creative force in technology. We deliver innovative technology solutions to leading brands in the health and fitness, retail, hospitality and leisure sectors in the UK and overseas.
Explore the impact of fitness technology on the rapidly evolving fitness industry. Learn how integrating technology to create immersive fitness studios can help fitness operators adapt to changing customer experiences. Explore what immersive fitness is, and how visuals, audio, and lighting solutions can deliver exceptional experiences designed to boost customer retention.
The fitness industry is evolving fast, which means fitness operators need to keep up with ever changing customer expectations and workout habits. The emergence of new technology, hybrid working, and the influence of social media have all contributed to these transformations. These changes can be a great advantage for fitness operators looking to evolve with opportunities to integrate immersive fitness technology into their offering and create immersive fitness studios.
We’ll explore how fitness technology can transform gym spaces, highlighting how an immersive fitness studio can boost member motivation, engagement, and attendance.
Immersive Fitness: What is it?
Before we get into why fitness operators should be integrating immersive fitness technology into their studio space, let’s explore what immersive fitness is.
An immersive fitness class enables members to fully engage in the workout through advanced fitness technology. These studios typically feature a large screen and surround sound, with many operators enhancing the experience further with innovative visuals.
These classes aim to make working out more fun by taking the focus away from the body and instead, creating an exciting, all-encompassing experience for gym goers. Les Mill have run extensive testing which was published in Medicine & Science in Sports & Exercise, showing that immersive classes increase satisfaction while actually decreasing the rate of perceived exertion for new exercisers.
Immersive fitness technology offers the collective energy of group workouts while seamlessly integrating music, video, dynamic lighting, and digital content to create a captivating, multisensory experience. This cutting-edge approach enhances motivation, focus, and performance, transforming your facility and making fitness both fun and engaging for members.
Why does the immersive experience work so well? Gym-goers seek more than just a place to exercise – they’re looking for motivation. Technologies like apps that integrate with equipment via Bluetooth allow members to gamify their workouts, transforming them into community challenges that boost motivation and engagement. This trend points to a hybrid future for health and fitness operators, where apps and new tech empower members to track and monitor their progress, keeping them motivated to reach their goals.
Fitness spaces come in many shapes and forms and a truly immersive experience comes from a combination of solutions. Hutchi has been pioneering immersive experiences with advanced audio, visual, lighting, and automation technologies since 1991. From David Lloyd Blaze fitness studios, Rhythm and Cyclone, and the immersive Les Mills The Trip, to the multi-sensory Virgin Active gyms, our bespoke solutions ensure seamless integration and future-proof support.
With an abundance of technology available now, people don’t even need to leave their homes to enjoy the benefits of workout technology. That’s why fitness operators need to offer fitness in more engaging ways, and immersive environments are the future of fitness.
Incorporating a range of apps and new tech will inspire members to track their efforts. Sometimes we all need that extra incentive to go to the gym, right? By using apps and virtual content on large screens with community-building aspects, gyms can keep members engaged through regular and meaningful touchpoints which will offer that motivation and engagement. These innovations are giving people more control over their fitness journey and helping them reach their goals in new and exciting ways. A win-win for fitness operators, members, and overall public health.
Fitness operators need to offer space, technology, and wellness services in innovative and engaging ways, and immersive environments are the future of fitness. Live classes with enthusiastic instructors can be supported by an immersive fitness experience, using video display walls and audio technology solutions. Think cycle studios with huge screens and cinema-quality immersive content that transports riders to another world.
Immersive cycling studio at Westmanstown Club, Dublin, showcasing a large video wall and surround digital lighting strips, installed by Hutchi.
All immersive studios will feature some form of projection, whether that’s onto a cinema scale screen or simply projected onto the walls of the studio. These can be used to display inspirational journeys, such as a cycle through the French Alps or a modern digital landscape.
Immersive fitness technology has the huge advantage of offering that collective energy of people working out together. Seamlessly integrating music, video, and lighting effects for an immersive and motivating experience can lift your facility to another level while members find getting fit fun.
Virgin Active trusted Hutchi to create an all-encompassing, multi-sensory member experience, integrating immersive technology with key fitness floor brands including Wattbike, MYZONE, MyRide+ and SWIMTAG.
Spectacular Feature Lighting
The lighting of the studio takes the visuals to the next level. Having lighting that encompasses the whole studio makes exercisers feel like they are in the on-screen experience.
Fitness studios can use colour indicators to show how hard rider are working. Some studios, like David Lloyd’s Rhythm classes, sync their lighting with this colour indicators to turn the whole studio the colour that riders show be aiming for. This use of room filling light helps riders lose themselves in the workout.
When entering the studio, members are met by chevron-style strip digital RBG lighting suspended overhead, installed at varying heights across the ceiling to create an uphill feel that mimics the virtual classes on the display upfront. RGB lighting lines the podium and synchronises with the other lighting in the space, and a series of spotlights and moving heads surround the cycling studio and provide additional lighting and feature effects. Altogether, the lighting creates a mesmerising, dynamic atmosphere, boosting exercise performance.
Since launching the new cycle studio with feature lighting and AV solutions, the University of Strathclyde saw a rise in the popularity of the classes.
Immersive Audio Solutions
Sound plays an integral part in any immersive experience. For high intensity classes like HIIT, you need loud and powerful music that washes over exercisers letting them feel the rhythm of the experience. Research has shown that adding music to your workout benefits motivation and output without making you feel like you’re working harder.
But these days, fitness operators around the globe use far more than music alone to create unforgettable immersive fitness experiences. Now you can expect to have all your senses engaged when working out, with stunning visuals, incredible sounds and even carefully chosen scents becoming a part of the experience.
Knowing what audio solutions to install can be tricky though. Depending on size of your studio, bigger isn’t always better. Talk to sound professionals to understand your requirements and get the best sound experience possible.
But the audio equipment is only one aspect of immersive sound. Take time to curate a playlist that reflects the workout you’re delivering. Gymbox take this to the next level by having DJs in their studios, creating an immersive party to work out to.
The Grangemouth Sports Complex team wanted to transform their existing cycle studio into a Les Mills Immersive studio, so they brought Hutchi onboard. From studio lights to full virtual cycling centres, we’ve delivered a variety of technology integrations throughout Grangemouth Sports Complex, including their gym and Les Mills Immersive cycle studio. Their vision was to create an energetic and motivating environment unlike anything else available to their members.
For audio, we installed a distributed split stereo audio system throughout the studio to deliver a powerful soundscape. The speakers are suspended on dropped rods from the ceiling grid; carefully configured for the ceiling’s weight limitations.
Angled towards the central screen, users experience an immersed sound experience that helps focus attention on the visuals at the front of the room.
The end result is a distinctive and memorable cycle studio that quickly became a favourite amongst the local cycle class community. Feedback from members has been incredibly positive, and the studio has been a fantastic addition to Grangemouth Sports Complex.
Immersive Fitness Experiences
Done right, immersive fitness spaces can give your members an exercise experience that leaves them excited for more. Whatever your vision is for your immersive experience, ensure it’s well thought out, so it takes your members on a journey that works for them.
At Hutchi, we ensure that your immersive vision is well-executed, tailored to member needs. Our integration expertise and bespoke solutions blend these technologies seamlessly, with comprehensive support across the UK and EU, including secure access control, digital signage, networking, and ongoing maintenance.
Explore how Hutchi’s innovative approach can elevate your fitness environment, creating compelling experiences that boost member engagement and satisfaction.
It’s been a bountiful time for the UK fitness industry, which is experiencing a healthy post-pandemic boom. Valued at approximately £2 billion in 2024, there has been an influx of fitness solutions appearing, ranging from mega gyms to boutique studios.
That’s down to the general population becoming a lot more health conscious – and increasing awareness of the importance of physical health means that people are prioritising fitness for their physical and mental wellbeing. That, along with public health initiatives to promote increased nationwide physical activity, means the demand for gyms is soaring.
So, it’s great news for gyms and fitness operators looking to increase their industry presence. But the buck can’t stop there. For gyms and fitness studios who want to stay ahead of the competition, they need to differentiate their offering. Keeping up to date with the latest fitness trends and fitness technology is the best way to ensure people stay interested in entering the gym on a regular basis.
Immersive fitness technology has the huge advantage of offering that collective energy of people working out together. Seamlessly integrating music, video, and lighting effects for an immersive and motivating experience can lift your facility to another level while members find getting fit fun.
Live classes with enthusiastic instructors can be supported by an immersive fitness experience, using video display walls and audio technology solutions. Think HIIT studios with LED video walls, blended with light and music, and an all-encompassing multi-sensory experience that immerses gym members into a different zone.
Speaking of HIIT, also known as High Intensity Interval Training, these classes have been a fitness staple for the past decade. HIIT has been popular for years, but online data suggests there’s been a resurgence recently. Hutchi has worked with leading UK fitness providers to build and install innovative HIIT studios by using unique fitness technology integrated solutions and focusing on delivering exceptional customer experiences. Read on to find out about our top five HIIT studios that we’ve installed, in the UK.
The Gym Group use best-in-class audio-visual tech and custom-coded integrations with Fiit, the #1 rated fitness app, to deliver live and on-demand classes in a way never before seen. To deliver these unique classes in-house, The Gym Group required a virtual studio space that delivered an immersive fitness experience. That’s why Hutchi ensured their one-of-a-kind studio mimics the lighting and audio sequences shown on the Fiit class content, giving members the impression that they are in the same studio as the instructors.
Bringing an immersive fitness experience to their members that had previously only been available in high-end boutique gyms fits perfectly with The Gym Group’s mission statement; ‘Breaking down barriers to fitness for all’.
“Hutchi have helped us with our mission to break down barriers to fitness for all. We can now offer a previously exclusive immersive fitness experience in a low-cost gym environment. The way the in-room feature lighting and audio mirrors what’s happening in the FiiT class really gives the impression the instructor is in the room with you.” – Sarah Grime | Design and Development Manager, The Gym Group
www.richardjohnsonphoto.com
www.richardjohnsonphoto.com
David Lloyd | Blaze: An Immersive Fitness Experience
Looking to conquer the demand for HIIT and the explosion of boutique studios, David Lloyd Clubs met the trend head-on with ‘Blaze‘, an immersive fitness experience. Delivered in a purpose-built studio, Blaze is an instructor-led circuit style group workout that combines cardio, martial arts, and strength training, designed to take members on a journey through different heart rate zones, challenging personal fitness levels to the max.
Hutchi provided and installed an AV solution for an intense full-body HIIT workout studio with specialist equipment, where members can track performance and reach their goals. While instructors challenge them to achieve results, Myzone, a wearable heart-rate based system that monitors heart rate, calories, and time exercising with the numbers projected onto digital screens, encourages partakers to keep going alongside their classmates.
Blaze leadership boards and awards encourages members to feel a sense of community and belonging as well as motivation to keep improving their results. Through ultramodern aesthetics, seamless tech integration, and intuitive control, David Lloyd creates an authentic fitness experience to rival even the very best of boutique studios.
“Blaze has been a spectacular success. The AV doesn’t just look and sound amazing – it’s that Hutchi really understand how behind-the-scenes functionality impacts our member experience. More engaged instructors make for happier and harder working members, which means we’re happy too!” – Michelle Dand, David Lloyd Clubs, Group Health & Fitness Manager
Gymbox | HIIT with Edge
As an unconventional disruptor to the boutique fitness market, Gymbox wanted to create something truly unique. They asked Hutchi to help them build a brand standard to launch and scale their unique fitness concept. So, we worked with the gym’s founder and operational team to provide the full works of integrated technology solutions to bring their brand essence to life.
We’ve helped the team shape and grow every essence of their technology requirements to showcase these elements, keeping the principles the same, but bringing a disruptive element to the signature style of each new gym. Combined with their cool, world-class instructors, full-size boxing rings, nightly resident DJs, these classes make for an immersive member experience you can’t get anywhere else. With a huge list of unique and exciting classes, Gymbox gives HIIT a whole new meaning.
Transform Wellness Centres | HIIT classes for Rehabilitation
We decided to focus on integrating audiovisual dynamics and lighting, aimed at supporting member motivation with fully controllable ambient settings according to the programme and patient needs.
Led by personal trainers and rehab specialists, the classes at Core Wellness Centres take place under an array of feature lights that sync to the sections of the class. Lighting is critical to highlight the session’s interval workouts, where the intensity of the lighting increases as the workout gets harder and harder; followed by a 10 second rest period which features white light to signify rest.
Members can track and visualise their progress in real-time thanks to a Myzone integration displayed on a large screen, a wearable heart-rate based system that monitors heart rate, calories, and time exercising, with the numbers projected onto digital screens, motivating members to keep moving during the workout. Simultaneously, it creates an online logbook of all physical activity that can be viewed anywhere and tracked by the team to keep members on track with their goals.
What sets this HIIT studio apart is the philosophy of owner, Dr Joe Tilley – “Movement is life and life is movement! Exercise to us is not optional, it’s a necessity!”
We worked with Victus Soul from an early stage to map out their requirements and integrated fitness technology to help them deliver a carefully designed premium experience from the moment you walk through the door. We delivered an end-to-end AV and lighting solution across the entire site to help Victus Soul achieve their vision of creating incredible member experiences.
The workouts take place in darkened studios, with feature lighting getting members in the mood to give their all. Victus Soul also uses tailored scents to create an immersive experience. Tied in with the lighting and sound, members are given the feeling of walking into the boxing bout of their lives.
So, there you have it, our top five HIIT studios in the UK, all installed by Hutchi, and seamlessly integrated with immersive fitness technology which allows the fitness operators to adapt to changing needs of customers, and start delivering exceptional experiences designed to boost customer retention.
Hutchi has been pioneering immersive experiences with advanced audio, visual, lighting, and automation technologies since 1991. Transform your HIIT studio with Hutchi’s integrated AV, lighting, and automation systems. From basic setups to fully immersive environments, we provide end-to-end solutions that enhance member experience and operational efficiency. With our expertise in integrating advanced technologies, providing bespoke solutions, and offering comprehensive maintenance and support, we ensure that your space is equipped for both immediate impact and long-term success.
You may have noticed something different about us. We’re looking new and shiny. That’s because we’ve just launched our revamped website, hutchi.tech, unveiling our modern brand identity, and we’re so excited to share it with you. Switching from ‘Hutchison Technologies’ to ‘Hutchi’, the new name marks a significant milestone in our evolution.
Let’s go back to the start. We were launched in Dundee, Scotland by Bruce Hutchison in 1991, who was soon joined by brother Mark to form a family business that shared a vision to make life simpler through technology. Now with more than three decades in operation, we’ve become synonymous with the creation of integrated technology services that make spaces work better for people.
Today, there’s hardly any technology we don’t know our way around. We design and build sustainable, advanced integration technology that makes spaces work for people. We engineer light, sound, access, networking, connectivity, and more. And we make everything talk to everything else, creating seamless integrations that work from day one.
We take a holistic, customer-based approach, and that’s what our brand refresh represents. The new and improved website gives visitors a comprehensive overview of the services we offer, while highlighting the impact our advanced integration technology can have on the human experience of a space. It also better showcases how we can make spaces work better for specific sectors, showcasing case studies that allow you up close and personal with some of our projects.
Already nicknamed ‘Hutchi’ by many of our team and existing customers, the new name shows our dedication to delivering a personal support and unique expertise to our customers. And our rebranding wouldn’t be complete without a new tagline; “Made for people”. Whether that’s “technology made for people”, “experiences made for people”, “solutions made for people” – it highlights the human factor we keep front and centre when designing and delivering our solutions.
Many of our customers recognised us by our signature blue branding, so we made sure to include a strong blue in our new brand identity. This new blue is updated to be more electric and exciting, inspired by the vibrant blues we often use in our lighting designs or on LEDs on our data racks, and symbolises the fresh outlook for the brand.
We are in the process of changing our email addresses to @hutchi.tech, but not to worry, we’ll still receive your emails to our @hutchison-t.com email addresses as well as we transition. So that means you get to enjoy the beautiful new visuals, but don’t have to update your address book just yet!
The brand refresh and the website were delivered by nine.nine.nine design in cooperation with our internal teams.
Mark Hutchison, Technical Director at Hutchi, expressed his enthusiasm for our rebranding journey, stating, “We are excited to announce the launch of our new website and brand to our valued customers and partners. The transition to Hutchi demonstrates our passion for dynamic growth, reinvention, uniting, and remaining at the forefront of what we do. Standing still is never an option for Hutchison Technologies, and Hutchi will continue to propel us forward. This marks an important milestone in our company’s history.”
We invite you to explore our new website and discover the innovative solutions and services we offer. For more information, visit hutchi.tech.
About Hutchi
Hutchi is a new brand name by Hutchison Technologies, a technological integrator company dedicated to delivering cutting-edge solutions and services to customers across various sectors. With a focus on innovation and customer satisfaction, Hutchi leverages technology to enhance user experiences. Our team leverages expertise across disciplines, including audiovisual, lighting, access control, networking & connectivity, and technical design, to develop and deliver bespoke solutions for customers across a broad spectrum of industries.
For media inquiries, please contact Marketing@hutchison-t.com, or get in touch to find out how your business can benefit from integrated technology services.
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What’s the key to success when working with suppliers and contractors to deliver a project? We’ll let you in on the secret; it’s a detailed and well-considered project brief.
Providing your suppliers with a good brief can be the difference between receiving high-quality work delivered on time, or a frustrating project full of changes, delays and unmet expectations. Investing time in the brief upfront will save you time and money in the long run, not to mention build better relationships with your suppliers.
To help you get started, we asked our Technical, Projects and Sales teams what they find helpful to know when being briefed by clients. We used their advice to summarise their top tips on how to brief suppliers here.
Defining a ballpark figure will help suppliers understand the level of options to include in a proposal, and also sometimes avoid wasting your time by letting you know early that their solutions might not be possible in your price range.
Core requirements
Client Details – Who is the end client? Which key stakeholders should be included in follow-up calls and emails about the proposal and spec? Are any other contractors or consultants involved that we should be aware of?
Timescales – When is the project due to start and finish? Are there any other important milestone deadlines? Is quick turnaround required for one particular part of the build?
Project Outline – Here’s where you provide a brief overview of the work you’re looking for support with. This is a high-level description of the outcome you want to achieve and possibly some background context if relevant; not a full technical spec. For example, are you looking for a videoconferencing system as part of an office refurbishment? Is the fitness studio you’re working on a stand-alone project, or is it part of a wider leisure centre revamp? This will help the team understand what environment they would be working in and if they might need to tie in with other contractors on site.
Budget – You might not have an exact figure yet if you’re just scoping out options or feasibility, but even defining a ballpark figure will help suppliers understand the level of options to include in a proposal, and also sometimes avoid wasting your time by letting you know early that their solutions might not be possible in your price range.
More info about the venue
Type of Facility and End Users – Any additional information about the purpose of the building and what the client is trying to achieve with it. While it’s helpful to know if you’re integrating AV tech into a gym vs an office renovation, it’s even more useful to get an extra level of detail. Is it council leisure centre? Or a boutique high-end spin studio? Or perhaps a budget gym franchise looking to give their members something unique?
Type of Spaces – If you’re working on a large building project there’s a good chance there will be more than one type of space that needs technology integration. If you’re looking for an AV supplier to support with a hotel build or renovation for example, there will likely be a reception area with access control requirements, an event space with audio and lighting requirements very different to the guest rooms, and meeting rooms with specialist videoconferencing integrations. Listing the different types of spaces will help your supplier more quickly understand the scope of work and technical requirements.
Technology requirements
Integrations Required – Going into a bit more detail than in the Project Outline, what exactly do you need technology integration support with? Are there specific hardware, software or third-party products you need to integration and/or communicate with each other? If you don’t already have particular technology products in mind, you can describe the outcome you want to achieve. For example, you might know you want an integrated solution that allows you to film or live-stream from the space; lights that automatically sync with audio; invisible speakers to fit with your interior design aesthetic; or an access control solution that integrates with your existing CRM system.
Product Preferences – Are there any specific brands or products you would like included in your quote or spec? If not, that’s fine to say you’ve no preference. If you do know you need a specific product though, having this information early will improve the speed and accuracy of timeline estimates.
This isn’t a fully comprehensive project spec, but if you can include most of these key elements you’ll be off to a great start in giving a potential new partner an effective brief. Don’t worry if some of these elements are unknown though, any good supplier will work with you to understand your requirements and the scope of the project as part of creating a proposal.
Putting all your requirements into a project briefing template can also be a good way to provide consistent information when enquiring with a few different suppliers to get a feel for how well you might work together. If you’re taking this approach, it pays to be open with suppliers about also having discussions with competitors. This helps to build a basis of trust and may help them better explain how they differentiate from other suppliers.
Keep in mind that building a good working relationship with your suppliers is invaluable and there is more to consider than price alone when making the decision about who to partner with on a big project.
We have atrack record of successful partnerships working directly with leading brands in the Health & Fitness, Corporate, Retail and Hospitality sectors, as well as partnering with architects and M&E consultants to help them deliver successfully for their own clients.
If you think one of your projects could benefit from some technology integration support, speak to a member of our team about how we can help plan and integrate technology into your build or refurb project.
Whether it’s a fancy restaurant, fast-food chain, traditional pub, or stylish cocktail bar, when it comes to the highly competitive hospitality industry, a well-designed venue with on-brand design goes hand-in-hand with the food and drink options when creating a memorable experience for customers. And a memorable experience for your customers has the bonus effect of encouraging them to share their visit with their friends and followers on social media.
So, how can simple touches like lighting design and background music help restaurants and bars encourage their customers to promote their venue on social media and get that brand awareness boost? The goal is to empower customers to take great content, influencing their followers that your venue is a ‘must-visit’.
Let guests do the talking
From instagrammable feature lighting to TikTok worthy background music, every element of the design contributes to the overall vibe of a venue – and it enables patrons to capture eye-catching photos or videos, enticing their followers to jump on the hype. Whether it’s Instagram, TikTok or Facebook, social media is the first stop for many in search of local restaurant and bar recommendations. With over two billion users on Instagram, and one billion on TikTok, social media opens up a world of possibility for hospitality venues looking to boost their visibility and credibility.
Word of Mouth Marketing (WOMM) is becoming increasingly visual, and an Instagram post or story from a trusted source is much more convincing than a paid ad. According to Nielsen, 92% of consumers believe recommendations from friends and family over any other form of advertising. That word of mouth is key to having customers queuing out the doors and filling up booking spots.
And not just that, the mix of a tantalising menu and a trendy, welcoming atmosphere that keeps diners coming back time after time will encourage them to stay longer and boost customer loyalty.
‘A picture is worth a thousand words’ has never been truer than in the realm of restaurant marketing on social media. Stunning photographs and videos of mouth-watering dishes can evoke powerful emotions, triggering a desire to savour the flavours and indulge in the dining experience. Professional food photography, combined with creative storytelling, can elevate a restaurant’s online presence and distinguish it from the competition.
Light up their socials
Pairing functional and atmospheric design with great customer service and delicious food can gain any venue a strong social media presence. To capture the perfect ‘gram photo or TikTok video, diners need good restaurant lighting! The ideal lighting can transform any space, no matter the feel of the establishment.
The lighting design choice for a venue will depend on the theme of the restaurant or bar, and the emotions you want customers to experience. From soft dimming options that create intimate pockets, flattering warm glow emanating from a low light source, to quirky, colourful LED displays, presentation is everything for gaining #food and #cocktails posts.
If you give customers a beautiful setting, good lighting, and aesthetically pleasing products — they’ll be more likely to capture and share their experiences on social media. Take the Johnnie Walker Experience in Edinburgh for example. While light and sound play a central role throughout the guided tours, they added to the brand experience by building light into the tables for guests to put their cocktails on, giving them an opportunity to capture pictures worthy for their social feed.
Amplify your following
What’s an atmosphere without music? Music sets the pace of the place, and whether your venue opts for loud music full of energy, or a more laid-back, sultry beat, the acoustics of a venue is an essential component of the impact for diners and the videos they’ll be sharing on socials.
Getting the audio integration in your venue spot-on means having a tailored sound that complements the atmosphere without competing with diner conversations. And a thoughtfully designed audio system ensures that the all-important visual impact isn’t disturbed with speakers and wiring, all while adding to impact of the customers’ ‘gram story.
Some venues may opt to have live DJ sets at certain times of the week to entice customers in, but it’s important to keep the customer experience at the forefront even between sets. Having a sophisticated, tailored audio system in place means a smooth transition when switching from a live DJ to a playlist, keeping you on the good side of a make-or-break experience for customers.
Create the customer experience
The atmosphere for any venue, whether that’s a bar, restaurant or café, needs to enhance the overall sense of connection and enjoyment for patrons, so investing in high-quality equipment is crucial. That could be state-of-the-art sound systems for crystal-clear audio, seamless video displays for visual storytelling, or feature lighting design for ambiance. Prioritising quality ensures that your venue stands out both in person and online. Investing in your venue will ultimately get more customers coming through the door, which is a win-win.
At Hutchi we do the hard work for you, managing every solution including audio, lighting and visual displays as well as network integration. It’s an exciting opportunity to create unique spaces that stand out from the crowd and inspire your customers to share their pictures and videos online – at no expense from you.
Ready to discover how you can enhance your space? Speak to our team today and start upgrading your guest experience.
In the ever-evolving landscape of hospitality, where customer experience reigns supreme, the totally integrated automation of cutting-edge technologies has become a game-changer for hotels, restaurants, and bars. Gone are the days when a comfortable bed and good food were enough to satisfy guests; today, it’s all about creating memorable experiences that delight all the senses. Let’s look at the role technology integrations play in the hospitality industry, and explore how different types of businesses can utilise features like architect design lighting and resource in the form of acoustic consultants to wow their guests.
Enhancing ambiance in hotels
Hotels are no longer just places to stay; some have transformed into meticulously designed escapes that promise an immersive experience from check-in to check-out Perhaps they’re met by the gentle scent of sandalwood and soft warm lighting as they descend into the hotel’s spa facilities, where the staff greets them by name thanks to the automated notification triggered by the geotagged keycard scan. This not only sets the tone for the guest’s stay, but also creates a lasting first impression. Moxy, a brand of affordable boutique hotels, offers a stylish twist with its contemporary interior design and use of technology to create a luxurious ambience for guests. Jewel tones, spotlights, professional audio, and a welcome from the iconic fuchsia LED sign, guests know what to expect from their visit – for a fraction of the cost.
In-room entertainment has also undergone a transformation with the integration of smart TVs, streaming services, voice-activated controls, and even in-room fitness classes. Guests can personalise their stay at the touch of a button; from adjusting room lighting to playing their favourite playlist on professional quality sound systems.
Modern access control systems, such as car park barriers, QR code scanners, key card entry, and flow monitoring can all be integrated into your guest journey, to allow for a secure stay and up-to-date data control. This means that your guests can enjoy their visit comfortably and safely.
Dining delights in restaurants using architect design lighting
When it comes to restaurants, AV technology has become ingrained in the modern dining experience. Digital menu boards not only showcase mouth-watering dishes but also allow for dynamic updates based on availability and seasonal offerings. Interactive table displays or table-top QR codes can provide additional information about the menu items, enhancing the overall dining engagement. EBONY, a Dubai-based interactive restaurant, has taken its dining experience to another level by using table-top sized tablets for customers to order on, watch their meal being prepared, and of course – eat upon. Whilst tablet-based ordering has become increasingly popular over the last few years, this application is unique in allowing customers to experience their whole dining journey using the technology, revolutionising premium cuisine technology.
In many fast-food settings, the whole ordering process has been automated through touch-sensitive displays, allowing the staff to focus on the preparation and delivery of food.
When it comes to atmosphere, ambient lighting and soundscapes can be synchronised to create a specific mood, whether it’s a romantic dinner setting or an eclectic vibe for social gatherings. Architect design lighting manupulates a combination of natural and electronic light to enhance experiences, and is becoming prevalent in the dining scene. From LED lighting strips to spotlights, some avant-garde establishments have even adopted projection mapping to transform dining tables into dynamic canvases, offering a multisensory feast for diners.
Revolutionising nightlife in bars with the help of acoustic consultants and totally integrated automation
Bars and clubs, with their lively and dynamic nature, thrive on the crowd’s energy but often coast on the wings of impactful tech. AV technology takes centre stage in enhancing these spaces, offering a range of possibilities. LED screens behind the bar or DJ booth can display custom visuals or live social media feeds, connecting and fostering a sense of community.
Professional, powerful audio systems equipped with advanced acoustics and spatial sound technology ensure that every beat is felt, creating an energetic experience. And for those slower, cozy nights, where the jazz plays on and on, or the band plays their favourite acoustic covers, a tailored sound installation by a professional acoustic consultant can ensure the music still resonates in just the right way.
Powerful lighting installations like blacklights, moving heads, and programmed LED strips add impact where screens are unviable. Some bars have even embraced interactive installations, allowing customers to participate in creating visual displays or even controlling aspects of the music playlist through mobile apps, using customised software. Experience-centric bars are utilising powerful audio and visual solutions via a totally integrated automation in a bid to create the most memorable night out possible.
Tailoring AV experiences to venue atmospheres
The applications of AV technology differ across these venues, adapting to the unique needs of each venue and their visitors. While hotels focus on creating a seamless and personalised stay, restaurants aim to blend technology with atmosphere and convenience, and bars thrive on the synergy of audio and visuals to amplify the nightlife experience.
Integrating AV technology is no longer a luxury but a necessity for hospitality businesses aiming to stay ahead of the competition Looking ahead, we can see that technology will continue to impact how we eat, sleep, and revel in entertainment.
It all starts with a conversation…
Is your hospitality venue in need of a little revamp? Are you the newest bar, restaurant, or hotel on the scene considering audio, visual or lighting solutions that can help you to stand out from the crowd?
Whether you’re looking to discuss architect design lighting, speak to an acoustic consultant or find out how you can deploy a totally integrated automation to optimise guest experience, get in touch with the Hutchison Technologies team today.
Hotels across the globe are engaged in fierce competition: who can create the most intricate, immersive, experience-enhancing, and/or wacky guest experiences? We’re taking a little trip around the globe to have a look at the most memorable AV technology solutions of the hospitality industry to date, from pioneering light control systems, sound solutions, modern access control systems, and eye-catching interactive displays. Join us and let us know if you agree with our list.
Sensory sound solutions at W Hotel, Barcelona
As you walk into the lobby at the W Hotel in Barcelona, you enter a dynamic sound environment that adapts to the time of day and the crowd’s energy. This amazing immersive sound installation sets the tone for an auditory journey unlike any other, and it’s often used as a collaborative project with local artists and DJs to mimic Barcelona’s vibrant city streets. A truly innovative audio AV solution that attracts crowds from all over.
AV Technology Luxury at Rosewood London
Rosewood London takes a different approach by incorporating acoustic panels and soundproofing technologies in their rooms. Guests can enjoy a tranquil and noise-free environment, escaping the hustle and bustle of the city. The soundproofing technology ensures that the auditory experience is as luxurious as the rest of the hotel.
Digital Interactive Displays at The Cosmopolitan, Las Vegas
Situated amidst the dazzling lights of the Las Vegas Strip, The Cosmopolitan has redefined visual experiences. The hotel’s façade serves as a massive digital canvas, showcasing interactive displays with vibrant interactive art installations. This visual spectacle transforms the entire building into a dynamic work of art, captivating guests and passers-by alike.
Mood Altering Light Control Systems at CitizenM, Amsterdam
CitizenM in Amsterdam pioneers the use of customisable in-room tablets that allow guests to control every aspect of their stay, including the hue and intensity of their room lighting. The hotel uses innovative AV technologies, using light control systems to create a mood-enhancing atmosphere, allowing guests to tailor their room’s atmosphere according to their preferences.
Dynamic Exterior Interactive Display Extravaganza at the Burj Al Arab, Dubai
The iconic Burj Al Arab takes luxury to new heights with its dynamic light control systems. The sail-shaped structure comes alive at night with a choreographed interactive display of lights accentuating its architectural brilliance. The interplay of colour and light transforms the hotel into a beacon of opulence, visible from miles away. Cleverly, guests inside are undisturbed by this eye-catching display, meaning they won’t lose any sleep while they are at the centre of a lighting spectacle that draws visitors from across the globe.
Robotic Access Control Systems at Henn-na Hotel, Japan
Henn-na Hotel in Japan has embraced the future with robotic staff and cutting-edge access control systems. Facial recognition technology allows guests entry to their rooms, eliminating the need for traditional key cards. This enhances security, saves the hotel on plastic waste, and adds a futuristic touch to the overall guest experience.
Seamless Connectivity at The Peninsula, Hong Kong
The Peninsula in Hong Kong has pioneered intuitive connectivity for their guests using interactive displays. They can control room settings, access hotel services, and even plan their itinerary through a dedicated app. The integration of connective technologies ensures that guests have everything they need at their fingertips.
It’s clear that AV technology has become an integral part of the hospitality narrative for hotels across the globe. With sensory soundscapes, interactive displays, and light control systems producing audio-visual spectacles, these inspirational tech systems showcase the limitless possibilities that AV technology brings to the world of hospitality.
At Hutchi, we are proud to deliver modern AV solutions that will enhance your guest’s stay, create seamless guest experiences, and guarantee that a stay at your hotel is truly unforgettable.
It all starts with a conversation…
Inspired to bring a little tech magic to your hotel? Are you to stand out from the crowd and provide unforgettable guest experiences? Bring in AV technology such as interactive displays, light control systems, and sound solutions and more to your space.
To find out more about AV solutions for your hospitality space, get in touch with the Hutchi team today.
Lagging office WiFi can be incredibly frustrating. The last thing you need is for your connection to slow down right when you’re about to enter a video call or upload documents for an important project.
Unfortunately, network performance issues are all too common for all business sizes. So why does your WiFi lag, and what can you do to solve the problem?
In this article, we’ll look at the most common causes of office WiFi lag and how an enterprise networking and connectivity partner can help you get your connection back up to speed.
Interference from other devices
Interference from other devices is one of the most common causes of office WiFi lag. It’s likely that your office is full of other wireless devices and signals, such as Bluetooth headsets, wireless printers, and even your neighbouring business’ WiFi network. All of these signals can interfere with your connection and cause it to slow down.
Fortunately, there are things you can do to reduce interference and improve your office WiFi performance. You can start by positioning your router in a central location, away from other wireless devices and signals. You should also make sure that your router is in a well-ventilated space and that it’s not surrounded by metal objects, which can also interfere with your signal.
Poor network configuration
Another common cause of office WiFi lag is poor network configuration. If your network hasn’t been properly configured, it can lead to slow speeds and poor performance.
When setting up your network, it’s important to make sure that you’ve chosen the right settings and that your router is configured specifically for your intended use. You also need to make sure that your devices are connecting to the correct network and that they’re using the correct security settings. Even things like your firewalls, remote desktopping, and proxies can have an impact on overall network performance across the office.
Poor network configuration is akin to a ship with a hole in its hull: no matter the fuel and supplies, it won’t stay afloat. To ensure your network is optimized for speed and performance, it’s best to work with a networking and connectivity partner. They can identify and fix any WiFi issues, so you can get back to work quickly—just like patching the hull of your boat to reach the shore.
Outdated network hardware
Outdated network hardware is another common cause of office WiFi lag. If your router or other hardware is old or out of date, it can cause speeds to slow down and decrease performance.
Your network and connectivity partner can help you identify the age and efficiency of your existing systems. If your network hardware is old, it’s a good idea to invest in new hardware. You should also make sure that your network is using the latest version of WiFi technology. WiFi 6 and 5 are the latest generations of wireless technology. WiFi 6 offers faster speeds, increased range, and more reliable connections than WiFi 5. Additionally, WiFi 6 is more power-efficient, reducing battery drain on connected devices, which can make a real difference in a modern office environment.
Heavy network traffic
Heavy network traffic can also cause office WiFi lag. If your network is being used by a large number of devices at the same time, it can lead to slow speeds and poor performance.
The best way to reduce heavy network traffic is to limit the number of devices connected to your network. You can also use network monitoring tools to identify and limit any devices that are using too much bandwidth. You could also increase your network capacity. You can do this by upgrading your network hardware or adding additional access points to your network.
By increasing your network capacity, you’ll be able to handle more devices and have more bandwidth available to each device. This will help reduce office WiFi lag and ensure that your connection is always up to speed.
How an Enterprise Networking & Connectivity Partner Can Help
If you’re having problems with your office WiFi, an enterprise networking and connectivity partner can help. A professional partner can help you identify the cause of your office WiFi lag and provide solutions to get your connection back up to speed.
For example, they can carry out a site survey and identify potential issues that might be impacting your overall network access, like badly positioned routers, outdated hardware, and systems that aren’t configured optimally.
They’ll also be able to come up with technical drawings and solutions that should optimise your setup, giving you real insight into what they’re suggesting as a solution. Additionally, they can provide remote support, cable management, and ongoing network maintenance to help keep your network running smoothly.
Working with a networking and connectivity partner can save you time, money, and frustration in the long run. You’ll be able to get your connection up to speed and get back to work as quickly as possible.
We hope we’ve helped you understand the most common causes of office WiFi lag and how an enterprise networking and connectivity partner can help you get your connection back up to speed. If you’re having problems with your office WiFi, don’t hesitate to reach out to our expert team to get your connection up and running quickly and efficiently.
2022 has been… something else. Just as we were starting to see ‘business-as-usual’ membership numbers after pandemic lockdowns, the energy crisis is now hitting gyms hard. A recent survey showed that 39% of people are already finding the increased cost of living is impacting their ability to be active, and many are considering showering at the gym instead of at home to save money, leading to higher energy bills for operators over the winter.
On top of this, Covid changed the face of the fitness industry and businesses are still having to adapt to ensure their ongoing survival. The population is more aware than ever of the importance of exercise after many months locked inside with limited access to exercise spaces and equipment, so online fitness has become a seemingly permanent fixture in the industry as a result.
In this new age of fitness, and with rising energy costs becoming increasingly difficult to manage, fitness businesses will have to think differently to survive – such as integrating fitness technology and thinking about inclusive fitness methods. Gyms need to find ways to maintain cashflow positivity while keeping their facilities accessible for members, making the most of the rising trend for virtual fitness classes, and being economical with their energy usage.
Here are some ways the fitness industry is navigating these challenges.
1. Improving Engagement Levels via Online Fitness
Public interest in fitness is on the rise with 82% of consumers stating they exercise regularly or intend to start soon. However, there is actually about a 60:40 split between people wanting to work out in gym spaces vs at home, showing a significant increase in interest in online fitness workouts.
Leisure centres might make the most of these changing consumer behaviours by utilising fitness technology and offering multi-platform options that extend beyond their physical space.
Martin Franklin, Europe CEO of Les Mills states that ‘The ability to reach beyond your existing membership and attract fresh faces into facilities will be key to long-term growth; a welcoming force and establishing routes for beginners to find intrinsic motivation to exercise, will be key to their long-term adherence.’
One way to do this is to increase your offering beyond traditional gym classes with access to virtual options, such as online fitness classes offered by content providers like Les Mills, FIIT and more. You could take this opportunity to re-engage people who have memberships with you but rarely use them.
Remind them why they joined in the first place and what you have done since then to improve your services. Help them better understand the value of their membership so they don’t see it as an expendable cost.
2. Improving Sustainability with Fitness Technology
Younger members, who currently make up about 48% of global consumer expenditure, are more concerned about sustainability and ethics than other demographic groups.
Organisations across all industries are considering their environmental impact and are making more serious commitments to sustainability with their business choices, and the fitness industry should take note.
Finding ways to reduce energy usage in your facilities has the double impact of improving your sustainability credentials and also saving money during a time of soaring energy prices. Small changes such as using LED lights instead of halogen throughout your building and installing automation for virtual fitness classes to stop projectors, screens and lights running when the studio isn’t being used can make a big difference to your overall energy use.
You could also look to fitness technology such as environmentally friendly equipment options like Energym RE:GEN Studio exercise bikes. These exercise bikes capture the power generated by an indoor cycle workout and send it to a central lithium-ion battery, storing that energy until the gym is ready to use it, helping to offset a gym’s energy usage.
The amount of power generated depends on several factors, including the number of exercise bikes installed, the intensity of the class, and the number of classes per day, but as a general estimate, one gym could provide enough energy to power 7.8 households per day (at 9kWh per household, ONS 2017).
Energym CEO Will Flint says “We recently worked with Hutchison Technologies on a large-scale installation at STORM, a Holmes Place Cycle Studio based in Berlin. This studio boasts 42 bikes and runs 5 classes a day. Feeding the energy generated by these classes back into the facility is expected to save 5.4 tonnes of CO2e per year for the studio or 37.5 tonnes of CO2e over the expected lifespan of the bikes. While the numbers vary on the country’s energy grid efficiency, it’s an incredible saving for the studio and should be considered be a game-changing solution for many similar studios in the UK”
3. Rethinking Under-Utilised Fitness Spaces
Many gyms have large areas of floor space that are not being utilised to their full potential. While these could be shut off to the public in an attempt to save further heating and lighting bills, they could also be turned into more profitable and engaging spaces.
Areas such as squash courts or other sports hall spaces might not be getting booked as often as they once were, so leisure centres should think outside the box when it comes to managing them. Similarly, underperforming studios that run only 2-3 classes a day could be reinvented to serve a wider variety of members throughout the day.
Technology such as the Multiball Squash Court Conversion can breathe new life into under-utilised spaces. With its interactive fitness technology, one space can be used to host multiple different types of fitness disciplines from kids’ games, to HIIT classes, cycling, and yoga without losing traditional squash capacity. Smart lighting and audio integrations allow the space to be transformed to suit the user’s needs with just the touch of a button, making it accessible for gym-goers of all ages and abilities; from kids to athletes and pensioners.
Integrating fitness technology like this at your facility allows you to make the most of the rising demand for online fitness classes, create a more accessible space for users, and even support community initiatives by more easily by hosting events like kids’ cinema days, charity events and more.
4. Partnering Fitness and Health
Another opportunity for leisure centres and fitness facilities is to partner with local NHS providers to offer a more comprehensive health delivery service. Initiatives like Integrated Care Systems, which have come into legislation this year, are a great way to get the wider population into leisure centres and create more positive associations with fitness spaces.
The NHS has a long waiting list for medical treatments, so they are looking to tap into local alternative resources to help support patients wherever possible. This can span from simple exercise routines to specialised physio and recovery treatments.
Estimates indicate a potential resource of 50,000 technically competent and highly skilled individuals across the UK who have condition-specific qualifications which could support the NHS. Funding to cover certain services is available to operators wanting to work more closely with the NHS.
So in addition to the funding received, participating operators also open their doors to a demographic who might otherwise never have considered joining. All of these are opportunities to boost your finances as well as create a tight-knit connection to the local community and build a more resilient business.
5. Integrating Inclusive Fitness
Finally, perhaps the most important thing any leisure centre or fitness space can do to ensure its longevity is to invest in inclusive fitness, improving accessibility.
From considering the language you use in your marketing, to installing machines that can facilitate bodies of all sizes and abilities, you should work to address your own biases and make your gym a more welcoming space for all.
Consider whether you have the ability to build ‘privacy zones’ or ‘quiet zones’ for those who feel self-conscious about working out on the main gym floor, or struggle with sensory overload. Expand your class offering to include timeslots for those new to exercising at a gym, and inform all new members during induction of these additional benefits they can take advantage of so everyone feels your facility works for them.
One of the largest neglected demographics for fitness in the UK is pensioners. Only about one in four people above the age of 65 regularly exercise, despite the many benefits that being more active can bring to their general health and well-being.
By focusing on making leisure centres and gyms integrate inclusive fitness, making the gym an accessible place for all, operators will widen their customer base, create customer loyalty and improve the likelihood of weathering crises such as the Covid-19 pandemic or current energy crises.
To learn more about how your fitness centre can use health & fitness technology to think outside the box and build longevity, speak to a member of the Hutchi team today.
Access Control takes many shapes and fulfills many functions: from visitor management using occupancy sensors to adding a barrier for entry and tracking hot zones in facilities. These systems have become an integrated aspect of many businesses as they look to safeguard their premises, staff, and assets. So what access control options do you have in 2023, and how might you put them to use? Read our guide to find out.
In this article, we’ll cover:
Biometric Scanners
Keycards & Scanners
Keypads
Radio Frequency Identification (RFID) Tags
Other Access Control Methods and Hardware
Biometric Scanners
Biometric scanners are one of the most popular types of visitor management systems for corporate settings. Going way beyond the likes of occupancy sensors. They use a variety of technologies to identify a person by their physical characteristics, such as their fingerprints, facial recognition, or iris patterns. This type of access control is popular in high-security settings, such as government buildings, military installations, and financial institutions, however it has also been widely implemented as a clock in-out system for shift workers in a variety of industries.
During the Covid-19 pandemic, many businesses started using facial recognition scanners in order to provide an access control solution that didn’t require physical interaction (for hygiene reasons), and could also monitor the temperature of all those who entered and left the building.
Biometric scanners are expected to become even more sophisticated and reliable in the coming years, with improved accuracy and speed in recognition. The technology is also likely to become more secure, with higher levels of encryption to protect user and employer data. Additionally, the introduction of artificial intelligence to the technology is likely to lead to better user experiences, with improved user authentication and faster access times.
Keycards & NFC Passes
Keycards and NFC passes are another popular type of access control system, though in reality they only make up part of the overall acces system. Often found in more public, commercial settings where overall security is less of a risk factor, these tokens provide an easy, and cost effective, way of granting access to a large and changeable body of individuals. They use a card or tag that contains a unique identifier that is read by a card reader. Keycards and NFC passes are commonly used in office buildings, schools, and other buildings that require secure access.
As with biometric scanners, cards and NFC passes are expected to become more secure over the coming years. Customisation options are also likely to become more accessible, with the ability for users to program their own access codes and other settings. The real advantage of digital access passes is their ability to integrate into other softwares like Customer Management Softwares and geotagging, allowing businesses and corporations to build very specific, tailored user journeys.
Keypads
Keypads are a classic access control system that requires users to enter a code to gain entry to a building or other secured area. These are widely used in businesses and homes to control who has access to certain areas. Unfortunately, a major downside of these systems is the security risk posed by code sharing and other human error issues.
However, keypads can be a great addition to other security measures, such as keycards and biometric scanners. If you need to grant access to a zone within a larger building and a code is the best way to share access with a larger group of people, keypads could be the answer.
Radio Frequency Identification (RFID) Tags
This one is technically cheating, because RFID is (more often than not) the technology that makes keycards work as well. However, we felt it deserved its own callout as it’s really quite versatile technology.
RFID tags are small devices that contain a unique identifier that can be read by an RFID reader. This type of access control system is used in many different settings, such as secure offices, warehouses, and other areas where physical access needs to be monitored. The beauty of RFID tags is that they can be used in really creative applications. For example, RFID tags could be used to create a virtual perimeter, where the tags would be used to detect when someone is entering or leaving an area. This could be used to monitor employee movement or track the flow of goods in a warehouse.
Other Access Control Methods and Hardware
In addition to the access control methods discussed above, there are a number of other systems that can be used to control access to a building or secure an area. Many of them function by relying on the same technologies as those listed above, or are in some way best used in tandem with these. Consider for example:
Card and barcode readers
Without card and barcode readers, you can issue as many keycards, NFC passes or other tokens as you want, but you’ll have nothing to process their access info. While these are often taken for granted, there’s actuallly quite a large scope of readers with different specialties and advantages out there. Whether you need it to scan two types of cards, integrate into a loyalty system, or any other business specific function; it’s best to speak to an access control expert to get a better idea of what reader would suit your purposes.
Voice Recognition & Gesture Control
Voice recognition systems use audio analysis to identify a person by their speaking voice. The technology for this is still not reliable enough to be implemented as primary security access solution, but it can play an active role in user experience enhancements, like controlling lights, elevators, remotely opening doors, etc. Similarly, there’s been a lot of headway made in the field of gesture control, allowing people to interact with the system at a distance using an intuitive and pre-programmed set of gestures.
Proximity Cards
Proximity cards contain a chip that is activated by a reader when a person is in close proximity. This too makes for a great user-journey enhancer but does little for real security purposes. A practical application of this might be a waitress who’s clearing tables and needs to enter the kitchen. Her proximity card (which also identifies her when placing the table’s orders in the first place) automatically registers her approaching the kitchen and opens the doors for her, so she doesn’t have to worry about dropping plates.
Magnetic Stripe Cards
Magnetic stripe cards are credit card-like cards that contain a magnetic strip. Their application often mirrors those of keycards, though they’re often slightly less practical as the motion of the swipe while attached to a lanyard around the neck can really break a stride. It therefore makes sense that these cards are likely going to be phased out over the coming years and replaced by their newer, more versatile and less intrusive younger cousins.
Bluetooth and location-based Access Control
Bluetooth-based and location-based access control systems use signals emitted by a portable device to grant or deny access. These digital systems are often extremely customisable at short notice, through a central user interface. This is an incredibly useful feature, as it allows for an extra layer of security without having to worry about physical keys or access codes that could be intercepted or stolen. The downside of any of these is that they will require a full battery to function, meaning that there’s a chance of the device not working when it runs out of charge. Keycards and other physical tokens don’t struggle with this, for obvious reasons.
Physical Barriers
Products like parking barriers, maglocks on doors, one-way turnstile gates, and many others make up a vital part of your overall access control system. Physical barriers are an effective way of controlling the flow of people and vehicles into and out of a particular area.
The most common physical barriers are turnstiles and parking barriers, which are usually found in public spaces such as train stations, stadiums, and airports. Other physical access control methods include parking barriers, which are used to restrict access to parking areas, and gate systems, which can be used to secure driveways, areas of land, or other restricted access areas.
Depending on the level of security required, different types of barriers might be suitable. For military installations and government buildings, these barriers will typically be designed to be more robust and might create a floor-to-ceiling obstacle that can’t be ‘hopped’ over, whereas a lower-security space might make do with a standard, hip-height turnstile or gate.
Visitor management systems
Depending on your business-type, you might know these as customer relationship management systems, visitor management systems or guest management systems. Regardless of what you’re calling it, this is usually a software integrated with your access control that allows you to track the comings and goings of customers against their personal profiles. A modern system like this allows you to learn from customer behaviours and over time build tailored, improved customer/member/guest experiences.
If you’re not entirely sure what access control system will work best for your business, why not download our access control guide and checklist, which will enable you to identify your priorities and have an informed chat with your supplier of choice to make sure your needs are fully met.
Each of these access control systems have their own unique set of features, and can be used in a variety of settings. As technology continues to advance, so too will access control systems, with more options available for businesses to choose from. Hutchi’s expertise in visitor management systems and access control goes way beyond the solutions above, and cover the likes of occupancy sensors, glass balustrades, NFC digital pass readers and more. To get expert support on your access control and how it can enhance your visitor experiences, speak to one of our team, who are always happy to help advise.
The cost of everything seems to be rising, and the AV and lighting industry isn’t immune. If you’ve been trying to cost up an audio visual installation project recently and are finding it hard to pinpoint what a reasonable AV cost might be, you’re not alone. In this article, we explore why lighting and AV cost is increasing, and what you can do to ensure you’re getting the best value for money.
There are several potential causes of changing supplier costs, such as higher labour costs, material costs, import costs, and increasing overhead expenses due to the rising cost of living and energy crisis.
Worker shortages
Many companies have been adversely affected by strikes and worker shortages, which have caused operational disruptions and put a strain on their ability to deliver on quotes. Not only have these labor-related issues had a direct impact on the company’s ability to meet demand, but they have also caused indirect repercussions such as delays in shipments, overworked staff, and supply chain disruptions. This has resulted in increased costs for AV and lighting supplies, as well as a decrease in the amount of stock available.
Changes to manufacturing and import
The rise of tariffs, sanctions, and other trade restrictions have made it more expensive to import materials and components from outside the country. This has led to a decrease in the availability of certain materials, and an overall rise in prices. Additionally, the increased cost of energy has caused higher production costs, meaning many manufacturers have had to pass on these costs to the end user – meaning higher lighting and AV cost.
According to a recent survey by AVIXA, the Audiovisual and Integrated Experience Association, “88% of AV providers have seen their labor costs increase in the past year, and nearly 30% report their labor costs have increased by 25% or more.”1
This has resulted in an increased demand for domestic production, and as such, suppliers have raised their prices to cover the cost of labour and materials. Many companies have also had to adjust their business models in the face of rising costs and changing customer needs. All of this has resulted in fluctuating, and often higher, overhead costs that are passed on to customers.
What can I do to protect myself from rising lighting and AV costs?
If you work with a regular supplier, there are steps you can take to deal with these fluctuations and protect yourself in the long term from the rising lighting and AV cost. Even if you’re working on a one-off audio visual installation or lighting project, the following points are still applicable as they can be scaled up or down accordingly.
Agree on preset pricelists
One option is to get your supplier to agree on a set pricelist for a set timeframe, so that you know the prices won’t change for a certain amount of orders or spend. Most suppliers will lock in the price of their quote for a set amount of time anyway, usually 30 days, but asking for a 3-6 month pricelists can help manage fluctuations in costs if you’re likely to place multiple separate orders.
This can be a beneficial strategy for both parties, as it provides a stable point of reference for both you and your supplier. This can also ensure that the supplier can predict stock levels more accurately for you, leading to fewer delays in shipping and overall project turnaround down the line.
Request price matching
You could also look at competitors and bring competitive prices to your supplier to see if they can match these, or alternatively, go straight to the manufacturer if installation isn’t an issue. This will help you investigate the market and get the best value for money. Note that while material costs can often be negotiated, installation costs and labour time charges may be less flexible.
Buying direct from a manufacturer
If you’re considering importing your own materials without the help of an established supply partner in order to save money, remember that shipping items individually rather than in bulk can cost more and therefore offset any cost savings made on the products or materials. Also, if you’re going solo, always make sure to have a strong, up-to-date technical drawing for your total solution, so you don’t miss out on any vital pieces of tech that are needed for your solution to work.
DIY vs. professional audio visual installation
As per the point above, you might be able to save some money by taking on the installation of your own materials, however, make sure you consider the longer timescales and loss of expertise you’d have to overcome. Reputable AV companies often stand out due to their combination of implementation expertise and industry-recognised brand partnerships. This allows them to buy materials at a lower cost than independents can, enabling them to price up larger projects at a lower cost.
Don’t buy the brand – buy the solution
Professional suppliers and installation experts also know exactly what products are actually needed, and which are ‘vanity buys’, simply based on the reputation of a well-known brand. A good AV company can deliver a great end result using any brand of product, thanks to their in-house expertise and ability to innovate and develop bespoke systems for specific customer needs.
Benefit from experience
AV companies have a team of experts on staff to help each other solve even the most complex problems. Keeping this team constantly available will, of course, affect the total cost of your quote. If you are keen to take on a project solo but want to benefit from your supplier’s knowledge base, ask them if they offer consultation work for a set fee. This can help you keep your project moving along. They might be able to help with troubleshooting, specific integration questions you might have, or even deliver detailed technical drawings for your project.
Create better briefs
Expected labour time can heavily impact any av cost or lighting integration quotes you receive from AV suppliers. If there’s any scope creep or additional integrations are identified as needed during the project, this labour time can increase significantly and therefore impact the overall cost of the project. To ensure the lighting and AV cost quote you receive reflects the final bill, it’s important to provide a comprehensive brief to your supplier and discuss it thoroughly.
In addition to these options, you could also consider budgeting and forecasting the lighting and AV cost associated with the supplies you require. This should include ongoing maintenance costs that you may not have initially budgeted for such as potential repairs outside of warranty periods, or future upgrades to the system.
Additionally, you should consider the cost-savings that can be made by ensuring your initial installation is future-proof. This would involve investing in up-to-date equipment and materials that can help you stay ahead of the curve. While the initial outlay may be higher, the long-term investment could be more manageable as you will have the benefit of the latest technology and fewer unexpected maintenance costs.
Perhaps your budget could accommodate potential changes in the lighting and audio visual installation and material costs over a few years, rather than just for a single project. Ask your finance team for advice with cost projections if you are likely to set aside large budgets that will need to cover multiple separate projects.
There are a lot of factors leading to fluctuating lighting and AV costs in the markets at the moment. By taking the necessary steps and doing a little bit of legwork, you could be saving yourself a good chunk of money and headache in the long run.
At Hutchi, our team is here to ensure that you get the best possible quote for your requirements, and to create amazing end results, from audio and visual, to lighting and more. We also offer a range of consultancy services and additional support, from full project design and delivery to ongoing maintenance and support. If you have a project in mind, get in touch with us today and let us help you make it a reality.
Occupancy sensors are an important tool for many homes, businesses and automated buildings; helping to save energy, reduce costs, and increase safety. Let’s explore how these little devices work and how they could help change the way you engage with your space.
What are occupancy sensors and how do they work?
Occupancy sensors, or occupancy meters, come in a variety of shapes and sizes depending on the application. Generally, they look like small, circular devices mounted on the wall or ceiling.
Their main function is to detect the presence of people in a room or area. Within automated buildings, when used with light control systems, or other devices such as air conditioning, to help save energy by ensuring these devices are only running when they are needed.
They use a variety of technologies to measure movement and occupancy, including infrared, ultrasonic, and passive infrared sensors. Infrared sensors detect infrared energy emitted by people, while ultrasonic sensors detect sound waves reflected off of people. Passive infrared sensors measure changes in infrared energy to detect motion and occupancy.
How are occupancy sensors different from motion detectors?
At first glance, occupancy sensors and motion detectors have very similar functions, but there are some key differences. Motion detectors are designed to detect movement and (usually) trigger an alarm, while occupancy sensors are designed to detect the presence of people and activate devices like lighting and air conditioning.
Motion detectors are often used in security systems, while occupancy sensors are used in more complex solutions that often integrate many sensors and smart devices. Furthermore, motion detectors usually cost more and are bigger in size, since they need more powerful sensors to detect motion. On the other hand, occupancy sensors are usually smaller since they only need to detect occupancy and not motion.
What advantages do occupancy sensors offer?
Occupancy sensors can help to reduce costs in many different ways. By optimising the use of devices such as light control systems and air conditioning, they can lower utility bills and general ‘wear and tear’ on those systems. Additionally, they can help improve safety by responding to the presence of people and activating the right devices.
However, integrated in the right way, their use can be hugely expanded. From a commercial perspective, occupancy sensors can help track hot zones within a space and help keep on top of maintenance and cleaning. They can also help identify when and why faults with other pieces of equipment (like TVs, turnstiles, etc) occur without needing to deploy staff to every corner of your building to keep watch for misuse and other issues.
Factors to consider when choosing occupancy sensors
When choosing occupancy sensors, it is important to consider the features that are available. Features such as adjustable sensitivity, multiple zones, and wireless connectivity can make a big difference in how effective the sensors are.
It is also important to consider the cost of the sensors, as well as any installation or maintenance costs. If you’re purchasing the sensor to add to a customised system, always remember your final goal so your complete integration will be successful. Sketching out your total solution will help identify the features that are important for you to achieve the desired result.
The use of occupancy sensors can be a great way to save money, increase safety, and improve the overall efficiency of your business. With the right sensors, you can be sure that you’re getting the most out of your space and taking advantage of the latest technology to help you succeed.
For businesses of all sizes, video conferencing has become part of the daily landscape, both on a one-on-one and on a multi-participant basis. In order for companies to make this easy from their head office, a meeting room space can be refurbished into a video conferencing-enabled space, with all the kit required for someone to book the space and hold a successful meeting with minimal technical hiccups and glitches.
Now, there’s no way we can outline exactly what every type of business might need in order to facilitate this, but we have asked our technical team to suggest some of their recommendations for a larger meeting room setup.
For the purpose of this article, large meeting rooms include any room made to host more than eight physical stakeholders during the meeting. We hope there are some useful takeaways here for you, but as with all technological integrations, you’re likely best off speaking to a professional about your meeting room setup requirements in order to get the best solution.
Software Agnostic Video Conferencing Systems for 8+ Participants
Display
First of all, you’ll want a large enough screen for everyone to see the virtual participants clearly, and to be able to follow and read any presentation slides or shared screens clearly. We recommend not going for a screen under 65” for these reasons.
For this system, we actually recommend the Samsung Flip 2 65”, which will both work as a screen to display participants, and also function as a flipchart with touchscreen technology. Products like these in a modern meeting room space can make a huge impact on the productivity of the meeting, and offer more versatility for the room’s use in general. The Flip can either be wall mounted or installed on a mobile trolley to maneuver around the room for maximum accessibility.
Webcam
For this setup, we reckon a smart device like the Poly Studio X50 will do a stellar job. Its smart webcam offers smart tracking and framing, and its software offers dual display support so you can screen share while remaining in full view right out of the box.
Now, this video bar does come with a built-in microphone and speakers which will be suitable for a smaller meeting space, but to make sure everybody in the room is picked up properly and can hear everything with equal clarity, we do suggest adding an additional microphone and speaker system, like the one below.
Audio system
Everybody knows by now how much frustration bad audio can cause. Whether it’s eliminating the building works noise from next door, failing to have consistent sound during the meeting, or picking up what that one whisper-presenter is actually saying; a good sound system will help everyone keep focused on the subject matter rather than the techno-blips.
For a room of this size, we think a sound solution such as the Shure Table Bundle will make a really good addition. With two table array microphones, distributed across the length of the boardroom table, two speakers that can be either kept mobile or hardwired into the room itself and a processor that takes on all the hard work, every meeting will be an auditory delight.
Wireless Presentation
To enable everyone in the room to share their ideas, Barco’s Clickshare CX50 provides a quick and hassle-free solution. These plug-and-play devices claim to connect anyone’s device to the meeting within 7 seconds, no matter what laptop or video conferencing software is used. It’s probably worth keeping some adaptors in the room just to make the connection as easy as possible.
Room management PC
To make sure the room doesn’t get double booked and meetings are run on time and within schedule, a room management PC like the 8” Roomz Display by RoomzBlack is just the ticket.
You can choose to keep this on the boardroom table itself for easy access, or wall mount it (or even link it to another display outside the meeting room to display availability).
Microsoft Teams Dedicated Video Conferencing System for 8+ Participants
While many of the systems we recommend can remain the same for the software agnostic and the Microsoft Teams dedicated conference rooms, there are a few differences you might want to consider.
Display
As an alternative to the Flip 2 recommended above, you might want to go for a larger, UHD display like the 75” QM75R from Samsung. This can be paired with a smart mount like the Peerless VCM580 floor-to-wall dual display solution, which helps keep cable management ‘manageable’ and also includes two 2RU rack storage units, which can be very handy in a large room with multiple processors, PCs, amps, etc.
Webcam
For a conference room of this size, you might want to choose a dedicated webcam that’s compatible with your Teams Software. the Huddly IQ provides an excellent field of view at 150°, as well as the expected smart zoom, tracking, and framing options that have become standard in conference spaces these days. Its smart AI also takes lighting into consideration and adjusts its settings for each participant, which can be a huge advantage in a large meeting room space with floor-to-ceiling windows. You can opt to use its 5-element microphone, but as before we recommend using a separate sound system for better audio delivery.
Audio System
To offer an alternative for this room size, you could opt for fully ceiling-mounted audio solutions and high levels of calibration and control of the sound in the room as a whole. Consider for example some JBL Pro Control 26C ceiling speakers, powered through a Biamp Tesire Forte Dan VT4 and Apart REVAMP2150L Amplifier, automated through a NETGEAR 24-Port Gigabit Ethernet POE+ Smart Managed Pro Switch allowing fast and easy switching between different inputs from presenters and virtual participants. This is why the mount mentioned in the display section comes in handy, as all of these additional processors, amps, and PCs will need to be stored somewhere convenient.
Single-Brand Video Conferencing System for 8+ Participants
If you think all of the above sounds like a bit of a faff, or you feel loyal to an existing IT brand and want to stick with them, this setup might be more up your street. We’ve chosen Logitec as our primary brand as it is one of the most popular video conferencing suppliers globally, but rest assured that other manufacturers like Poly, Cisco, and Yaelink all have the components required to set up a full video conferencing system as well.
Video and Sound
The Logitec Rally is a really popular system that comes pretty much ready to plug and play. With a stand-alone camera, desk microphone, and two separate speakers included (alongside your expected computing hardware), there’s not much more you would need to get a medium to large size conference room up and running.
If you want to be extra thorough though, you can add more sound solutions such as additional microphones and speakers to create a more surround-sound effect and ensure everyone around the table it picked up perfectly. A Logitec RoomMate will link all chosen devices together and make sure your meetings run smoothly.
Control
The aptly named Logitec Tap can be integrated to control the meeting and other aspects around the room depending on how it’s been integrated with your larger access control systems, and is compatible with Teams and Meet straight out of the box.
Hardware Mounting
Logitec have their own wall mounts to keep the cabling tidy and all the above-mentioned gear in perfect position. It’s called the Rally Mounting Kit and it delivers a really sleek-looking end result.
Other equipment
For displays, other mounting solutions, and more bespoke fitting equipment that blends into your space more, you may have to look out with your chosen brand’s catalogue. Speaking with your AV supplier will help you identify what pieces you definitely need for your large video conferencing room, and which you can do without.
A good supplier will help sound map the room, suggest any required acoustic and lighting treatments that may help you get the best out of your system, and help troubleshoot the setup both after immediate installation as well as resolve problems down the line. With on-site, remote and blended working now routine, creative solutions are needed more than ever. Find out why our integrated workspace technology really is the business.
To find out more about how Hutchi can help support your office with its technological requirements, speak to the team for a direct conversation about your needs.
When it comes to technology integrations, choosing the right supplier partner is crucial. With Hutchi, you can expect a range of services and benefits that we believe will always help you achieve the best result. From noise consultants to enterprise IT networks and unified communications, here’s what you can expect when partnering with us:
We pride ourselves on keeping up with the latest technology trends and implementing cutting-edge solutions for our clients. We use state-of-the-art technologies to design and deliver the best integrations, ensuring that your business stays ahead of the curve.
Whether you’re looking for audio, visual, lighting, or other immersive sensory integrations to wow your visitors, or are looking for more technical expertise in the realm of enterprise IT networks, unified communications and workspace connectivity, office technologies like WiFi and videoconferencing, or access control integrations that use smart, custom built connections to enhance your building control – Hutchi is able to tackle even the most complex of projects with an innovative, can-do spirit.
Our team of experts is always on the lookout for the latest advancements in technology, and we work tirelessly to incorporate these advancements into our solutions. When you partner with us, you can rest assured that you’ll be getting the best technology the industry has to offer, delivered by a team of experts who are passionate about innovation and dedicated to your success.
Access to Industry-Leading Brands
Over the years, we have gathered an impressive portfolio of certifications and partnerships with many of the leading brands in industries across tech and connectivity. From consumer-known brands like Bose, Phillips, Samsung, Yamaha, Cisco, LG, and Martin Audio, to more niche specialist brands like Madrix, Crestron, Apart, Shure, Cloud, Gamma, Avaya, and others.
Our extensive network of supplier relationships, as well as a direct connection with our sister-company Hutchison International, allows us to quote and use a larger variety of products to deliver the desired results than many others in our field.
Expert Project Management
From start to finish, we’ll work with you to ensure that your project is delivered on time, within budget, and to the highest standard. You’ll be working with a dedicated project manager and their team, who will ensure transparent and frequent communication throughout the project delivery.
As we are a tight-knit, diverse, multi-disciplined team, you’ll benefit from niche technical expertise from across the business, while keeping your line of communication straightforward. So no matter whether you’re coming to us for a videoconferencing setup, a custom commercial light, and sound design and installation, or are looking for a way to upgrade your access control systems (or any of our other tech solutions), you can rest assured the right expertise will help you achieve the best result.
Our detail-driven style of project management means we are able to better track all stages of the delivery, from sourcing the right materials to the final fitting. This ensures our quotes are more accurate than many of our competitors, but it also helps us prepare for potential challenges well in advance, ensuring our delivery timeline is achieved within the stipulated budget.
Custom Technical Drawings
Our team of experts works from highly detailed and custom-drawn technical drawings and specifications for each project to ensure the smooth installation and integration of your technology. By preparing to such a high degree of detail ahead of the installation, we are able to deliver projects on more accurate timelines, with better-informed engineers who ensure there are fewer snags post-installation.
We are also able to deliver technical drawings and consultations as a stand-alone service. So if you just need someone to help you pull together all the various aspects of tech required for your build, give us a call and we’ll talk you through how we can support you.
Honest and Transparent Advice and Consultations
As part of our project management and overall ways of working, we pride ourselves on being open and transparent with our clients. This covers everything from product advice (eg. is it worth getting out the big cheque for those brand name products, or can a cheaper alternative deliver the same result?), suggestions on required functionality (eg. We could charge you more to develop this functionality, but the likely hood is that this out-of-the-box function will cover your needs 99% of the time – are you sure you definitely want this now or do you want to add this to phase 2 of the development?) and honest communication around pricing, timelines, and challenges.
We will work to whatever your priorities are. If your priority is to deliver the best result on a tight budget, we will keep that in mind throughout the solution design and project delivery. If your goal is to create something completely unique that will stun your clients for years to come, that’s what we will work towards. We believe that clear communication and a thorough understanding of your expected results are essential to building trust and maintaining long-term relationships.
Within this fast-transforming industry of technology, our team keeps an ear on the ground for new and upcoming developments. Wherever possible, we will always provide transparency if something you’re looking to develop is future-proof or just a fad that will likely look like an outdated investment in 12 months’ time.
Remote and On-Site Expert Support
We understand that timely support is essential, as many of our integrations play an active part in the overall user experience. That’s why we offer both remote and on-site expert support. Our helpdesk team is able to log into many systems remotely and troubleshoot, test, and even resolve many issues without a callout being required.
For our recent installs, we encourage our clients to opt for remote monitoring systems that allow us to flag up any potential risks that are coming up so that we can resolve the issues before they impact service in any way. When an engineer call-out is required, we have a nationwide team of maintenance engineers on the road with many of the most often required parts for speedy repairs.
When you log a fault, you should expect a response from our helpdesk within 2-4 working hours. First-time fixed rates of 90% are our target, with the engineer calling within 48hrs (if required) from initial contact with one of our representatives.
All this to say that once you have decided on a Hutchi integration, our investment in your facility doesn’t end at the installation. We remain invested in the performance of the systems and your satisfaction long beyond our engineers leave your site.
Bespoke Integration and Software Development
One of the reasons you might partner with us is that we offer significant experience and expertise in building custom integration and software designs. We understand that every business has unique ways of interacting with its customers, and might have a concept or an idea you want to bring to life but aren’t sure if it’s doable.
Our team of experts will work with you to create a solution that fits your specific needs. Thanks to our varied in-house skillset, we’ve not yet been posed with a challenge that we’ve not managed to overcome through smart integrations and collaboration with our industry partners.
We’ve helped develop and deliver custom solutions for clients across a variety of industries, from boutique high-impact immersive fitness studios to custom integrations between access control and customer relationship management software using IoT sensors, all the way to remote broadcasting solutions for event spaces with bespoke lighting, sound, and camera controls and inputs.
We love challenging ourselves and pushing the boundaries of what’s possible, so if you have an idea we’d love to hear about it!
Collaborative Working Methods
When we talk about collaboration, we truly mean we take a full 360° approach to deliver the best results. That means enabling multiple preparatory briefing sessions between our client and our project team, internal collaboration between varying skill sets and expertises, as well as collaborating with industry-leading brands in order to get the best out of every product we use.
This openness to communicate with other stakeholders also allows us to work collaboratively with other contractors you may already have on board to deliver other aspects of your project. After all, our primary objective is to help you achieve the end results that you’re looking for, so communicating with all stakeholders that might impact the project is a vital component to delivering excellence.
A Personal Touch
Building a personal bond with our clients has been a part of our modus operandi since we started 30 years ago. In fact, it’s what we believe has allowed our business to grow from a small family enterprise to the international organisation we are today.
From the talent we attract to enhance our service offering, to the projects we are entrusted to deliver and the clients who choose to work with us time and time again; none of these would be possible without having a strong, personal dedication and passion that backs up our industry expertise.
Our customers see this reflected in the quality of the end result but also in the effort put in at every stage of the process. From customer-facing teams like engineers, helpdesk, and project managers to behind-the-scenes players like our CAD technicians, technical development team, and marketing departments; we are all personally invested to create new, exciting spaces for our clients.
However, it is also noticeable in the way each member of our team has the ability to communicate directly across hierarchies internally, allowing us to cut through the red tape that might otherwise delay projects and liaise directly with the people who can give us the right answer. From junior sales associates to technical directors and right across the board; there are personal interactions possible that make us one of the most efficient companies to work within our industry.
Large-Scale Rollout Expertise
Thanks to our experience working with industry-leading chains in multiple sectors, we’ve honed our project management and delivery to a level that allows us to provide unrivaled consistency in the delivery of our tech integrations.
So whether you’re looking to upgrade a single aspect of your audio-visual setup across your franchise in Europe, or looking to build several identical boutique experience centres across a single nation – we have the infrastructure and expertise such as lighting specialists or spatial and noise conultants in place to do your brand justice.
Ongoing Maintenance and Out-of-Hours Support
One of the things you can expect when you partner with Hutchi is expert, and industry-wide recognised, expert aftercare.
We offer ongoing maintenance and training support, ensuring that your technology is always up and running and your staff is fully up-to-date on the latest updates you may receive throughout the lifespan of your equipment.
We also hold ourselves to ambitious support and repair turnarounds, and always ensure that we analyse our repairs so we can continuously improve both our support services as well as our initial installations. Our team is available from 7am to 7pm as standard, but out-of-hours support is available to customers as well, should they decide they want additional support.
So if you’re looking for complex integrations of technology for your business that may require custom software or hardware development, direct liaison with other contractors that are working on your build, and complete project management for a host of different fields of expertise, give us a call.
Partnering with Hutchi means having a team of experts on your side, dedicated to delivering the best possible solutions for your business. We certainly hope you’ll reach out for your next project, to see what we can achieve together.
We recently spent two days with a host of operators and fellow suppliers at active-net – a health, fitness and leisure sector event for discussing the latest trends and innovations. One theme that came up again and again was our shared responsibility for improving sustainability and decarbonising efforts across the whole sector.
In this blog we’ve collected some examples of what pioneering owners and operators are doing in this space, and how Hutchi is supporting sustainability initiatives with smart technology integrations.
Five things – big and small – the leisure sector can do to improve sustainability
1 – Make sustainability a priority
This one sounds like a given, but there’s a world of difference between adding a sustainability project to someone’s list of objectives and truly making it an organisational priority.
You need to prioritise it, clearly and consistently communicate your vision, and back that up with actions. Your people need to live and breathe the goal.
Their plan includes retrofitting existing facilities in the leisure industry with renewable and energy efficiency systems, using low-carbon materials in new builds, transitioning to electric vehicles, and engagement campaigns to encourage behaviour change.
2 – Measure your carbon impact
As the saying goes, what gets measured gets managed. If you’re serious about driving change it’s important to put a measure in place that will make progress – or lack of it – visible to everyone.
Carbon footprint is a metric many organisations track as a key performance indicator. It measures the amount of greenhouse gas emissions that are directly and indirectly associated with the organisation. This includes emissions from activities such as transportation, energy consumption, food production, and waste disposal.
There are many carbon footprint calculators available online, and companies like PawPrint providing services to help organisations such as those in the leisure industry, with decarbonising by educating their employees on how to contribute to reducing their environmental impact.
3 – Repair and reuse instead of replace
When refreshing facilities there is typically a lot of replacing old equipment with new equipment. There’s nothing inherently wrong with that, but have you always given proper consideration to what existing equipment can be repaired or upgraded instead of replaced?
At Hutchi, when scoping a new project we start by reviewing what components from the existing space can be repurposed for the new installation, and our engineers take great pleasure in breathing fresh life into components customers assumed would need replaced.
Our digital signage project with Gymbox and Forty Eight Point One is a great example of this process. When planning a digital signage rollout across all Gymbox’s London locations we found the majority of existing screens could be reused if we developed new external drivers to adjust the screen orientation. In this case we avoided the waste and expense of new screens.
4 – Accumulated benefit of small changes
Don’t underestimate the impact of small changes. When added up across an organisation and over a long period of time, small changes to daily habits can have a significant impact on reducing your carbon footprint.
Encourage your people to notice and act upon ‘the little things’. This could be powering down devices or facility areas when not in use; recycling and reducing waste; and choosing more sustainable transport methods (or better yet, cutting out some trips altogether!).
There may also be opportunities to make small energy reducing tweaks without impacting on member experiences in the leisure sector. Better Gyms, who operate 258 council-owned gyms, lowered the air and water temperatures at their swimming pools by 1C and reported no significant complaints.
5 – Renewable energy sources and reduced consumption
The leisure sector is increasingly recognising the importance of transitioning to renewable energy sources. Installing solar panels, like at the Aylestone Leisure Centre in Leicester, can provide a renewable source of energy that reduces reliance on fossil fuels.
Embracing fitness equipment innovations like Energym’s RE:GEN exercise bike, which convert kinetic energy from exercise into usable electricity, can also help power facilities in a sustainable way.
By adopting these measures and implementing other energy-efficient practices, the leisure sector can play a crucial role in reducing carbon emissions and mitigating the impact of climate change, whilst lowering running costs.
How we’re supporting sustainability
Our ‘repair before replace’ approach to new projects is one thing we do to help our clients be more sustainable but we also provide many technology integrations that can help.
Sensors and control automations allow you to automate integrations like lighting, audio and heating; optimising levels based on the number of people using the space, and turning off entirely when the space isn’t in use.
Teleconferencing facilities and interactive whiteboards can improve the quality of remote meetings and collaboration to the extent that it reduces the need for travelling between sites for face-to-face meetings.
Digital signage across public and staff areas of your venues can be used for communications nudging positive sustainability behaviours by both members and staff.
If you want to learn more about leisure sector technology integrations and how these integrations can work in different types of fitness studios, contact us.
ExCel London was the place to be for fitness industry professionals last week as Elevate 2023 took over one of their giant halls.
This year’s event brought together the UK’s leading fitness industry experts from both suppliers and operators. Speaker topics and exhibitor solutions included blending gym and home exercise routines, personalised experiences, and how to add value beyond your traditional fitness offering.
So, let’s dive right in and explore some key themes from this packed two-day event, from feature lighting solutions to home fitness technology, immersive experiences and much, much more.
Blending gym-based and home fitness experiences
HCM Magazine listed ‘Hybrid Models’ as one of the top fitness trends of 2022-23, and the importance of finding a balance between gym-based workouts and home fitness routines was prominent at Elevate.
This isn’t a new trend – it’s grown quickly since Covid times – but both suppliers and operators continued to emphasise the need to embrace both options to meet member expectations of being available wherever was most convenient to them.
Members want access to high-quality equipment, expert guidance, and a motivating atmosphere while at the gym; and flexibility to continue their routines any time at home.
Many member management software platforms at the expo – which historically would have focused solely on managing member journeys through your physical facility – are now incorporating live-streaming, on-demand content, and virtual personal training sessions.
Maintaining the appeal of in-person workouts
Embracing a blended approach to home fitness and in-person sessions gives your members what they want, but it doesn’t come without risk. What if they decide their home workout routine is so good they don’t need you anymore?
That’s why fitness operators are putting more and more focus on creating in-person experiences that can’t be replicated at home.
Community itself is a great benefit of in-person experiences – Elevate perfectly showcases the enduring power of face-to-face interactions – but technology plays an equally prominent role here.
Our immersive Les Mills studio at the Mariner Centre and first-of-its-kind immersive Fiit studio for The Gym Group are both great examples of transforming space into experiences that are truly differentiated from anything you could do at home. These give members reasons to continue using their facilities alongside their home fitness routines.
Technology integrations like feature lighting, full-wall projections, and booming audio really capture attention and get people talking.
Premium content that’s only available in-person is another way to differentiate the gym experience. You could add Earth+Sky’s cinema-quality wellness classes to an automated unstaffed studio, giving members access to content not available anywhere else.
Personalisation
Fitness operators are reacting to the ever-increasing personalisation of B2C app and subscription services. When Netflix and Spotify can make recommendations based on your history and their interpretation of your personal tastes, it’s only natural that this sophisticated customisation influences our expectations in other parts of our life.
Devices and platforms collecting performance data, like MyZone, are common at the best fitness studios, and many cardio machines allow you to login to track your progress and receive workout recommendations. The popularity of Peloton bikes for home exercise has only served to increase expectations on gym cardio equipment as well.
What feels like a more recent development is more suppliers adding an element of personalisation to their strength equipment. EGYM’s Smart Strength range of machines, for example, include digital displays and personalised workouts. They have setting specifically for beginners as well programmes designed for advanced training plans.
For some fitness operators personalisation will come from their 121 interactions with members, but there is always the possibility to add to this using technology in smart ways.
Member retention is still the holy grail
Acquiring new members is great, but retaining and motivating them remains a top priority for operators across the fitness industry. With that goal in mind, many operators are looking for creative ways to add value beyond their traditional facilities and classes.
This includes finding ways to make your venue somewhere members want to spend more time. For example, David Lloyd have introduced workspaces at some of their clubs that members can use as a remote workplace. They can sit in this dedicated space after a game of tennis and do work on their laptops, dial into videocalls, or meet with other members.
As David Lloyd’s technology integration partner we helped them bring this concept to life. Ensuring reliable WiFi connectivity for members and adding accessible teleconferencing solutions are just a couple of the integrations we can add to motivate your members to stay longer.
The secret to creating great fitness experiences
With the great variety of speakers and suppliers on display, Elevate was a great reminder that there’s no magic silver bullet approach to creating a great fitness experience. In reality, it’s many different things, done consistently well over a long period of time.
It’s smart personalisation. It’s integrating technologies that are the right match for your members. It’s creating impactful in-person experiences your members can’t replicate at home…while also providing at-home options that feel like a purposeful part of a holistic fitness offering rather than an afterthought bolt-on. And it’s a lot of other things too.
Starting with the member experience in mind is the single constant throughout everything. So whatever part of your business you’re looking to evolve, keep repeating “What would our members want?” and you won’t go far wrong.
Immersive experiences: we can help bring the wow factor
The projects we get most excited about are the ones where a client wants to transform a space into an experience.
Sometimes that involves things like feature lighting, booming audio, and immersive displays; things that really get people talking. And other times it’s easily accessible WiFi, smooth access control, and reliable phone lines; the invisible threads holding everything together.
If you’re looking for ways to create in-person immersive experiences that keep your members coming back again and again, get in touch and we can help you explore what’s possible. Alternatively, download our free Studio Solutions Brochure to explore the possibilities for your current or next studio setup.
In the rapidly evolving world of retail, creating captivating and immersive experiences for customers has become crucial. Advanced audio visual technology is playing a pivotal role in transforming traditional retail spaces into engaging environments that leave a lasting impression. Flagship stores, boutiques, and multi-site stores are embracing a range of technologies, including lighting, access control, audio, visual, digital signage, and connectivity, to enhance their offerings. In this blog, we will explore the top solutions suited for these retail categories and discuss why they are vital in today’s competitive market.
Lighting Systems
Lighting is a fundamental aspect of any retail space, setting the mood and highlighting products. Advanced lighting systems, such as LED lighting and smart lighting, offer greater control and flexibility. Flagship stores can utilize dynamic lighting setups to create visually stunning displays that showcase their products in the best possible light. Boutiques can use lighting to enhance specific areas, such as product shelves or fitting rooms, creating an inviting and personalized atmosphere. Multi-site stores can implement centralized lighting control systems to maintain consistent branding across their locations and optimize energy consumption.
Access Control Solutions
Access control technologies play a vital role in ensuring the security and smooth operation of retail establishments. Advanced access control systems, including keycard or biometric systems, enhance security while providing a seamless customer experience. Flagships can benefit from access control solutions by restricting access to certain areas or VIP sections, ensuring a sense of exclusivity. Boutiques can implement access control to secure valuable merchandise or designated areas, protecting against theft. Multi-site stores can utilize access control systems to manage employee access and track entry and exit logs for enhanced security and operational efficiency.
Audio Systems
Audio has a profound impact on the ambience of a retail space, influencing customer mood and engagement. High-quality audio systems, such as background music or soundscaping solutions, can create immersive environments that align with a brand’s identity. Flagship stores can leverage audio systems to create a unique and memorable sensory experience for visitors, reinforcing their brand image. Boutiques can tailor audio selections to suit their product offerings and target audience, enhancing the overall shopping experience. Multi-site stores can synchronize audio across different locations, ensuring consistency in brand messaging and creating a cohesive experience for customers.
Visual Displays
Visual displays play a critical role in attracting and engaging customers. With advancements in display technologies, such as high-resolution screens, video walls, and projection mapping, retailers have endless possibilities to captivate their audience. Flagship stores can utilize large-scale video walls, projection mapping, or interactive displays to showcase brand stories or product features, leaving a lasting impression on visitors. Boutiques can employ smaller, strategically placed screens to highlight specific products or promotions, creating focal points within the store. Multi-site stores can maintain consistent visual branding across different locations, reinforcing their identity and creating a unified customer experience.
Digital Signage
Digital signage has become an integral part of modern retail environments, providing dynamic and engaging content delivery. Interactive digital signage allows customers to actively engage with the displayed content, enhancing their shopping experience. Flagships can utilize digital signage to convey brand messages, promote new collections, or provide real-time updates on events or offers. Boutiques can leverage digital signage to provide product information, styling tips, or virtual try-on experiences. Multi-site stores can synchronize their digital signage network, ensuring consistent messaging across all locations and enabling centralized content management.
Connectivity Solutions
Reliable and fast connectivity is essential for seamless retail operations and customer experiences. Robust Wi-Fi networks and other connectivity solutions enable retailers to provide interactive experiences, integrate backend systems, and gather valuable data. Flagship stores can leverage connectivity to offer interactive experiences through mobile applications or enable seamless online-to-offline transitions. Boutiques can provide guest Wi-Fi access to enhance customer convenience and encourage social media engagement. Multi-site stores can ensure consistent connectivity across all locations, enabling efficient data sharing and central management of systems and applications.
The Importance of Audio Visual Technology for Retail
Implementing these AV technologies in retail spaces offers numerous benefits. Firstly, they enhance customer engagement and satisfaction by creating immersive and personalized experiences. Secondly, AV technologies provide valuable data and insights that help retailers make informed business decisions and improve operational efficiency. Thirdly, these technologies differentiate brands from competitors, helping to build a unique identity and attract more customers. Finally, AV technologies have a significant impact on sales and revenue, as they entice customers to spend more time in-store, increase brand loyalty, and drive impulse purchases.
AV technologies are revolutionizing the retail landscape, enabling flagships, boutiques, and multi-site stores to elevate their offerings and create exceptional customer experiences. Lighting systems, access control solutions, audio systems, visual displays, digital signage, and connectivity solutions all play a crucial role in enhancing engagement, security, ambiance, and brand identity. By embracing these technologies, retailers can stay ahead in the competitive market, maximize sales potential, and leave a lasting impression on customers, setting the stage for continued success in the future of retail.
We can help bring the WOW factor
The projects we get most excited about are the ones where a client wants to transform a space into an experience.
Sometimes that involves things like feature lighting, booming audio, projection mapping, and immersive displays; things that really get people talking. And other times it’s easily accessible WiFi, smooth access control, and reliable phone lines; the invisible threads holding everything together.
If you’re looking for ways to create in-person experiences that keep your customers coming back again and again, get in touch and we can help you explore what’s possible. Alternatively, download our free Retail Technology Solutions Brochure to explore the possibilities for your current or next retail setup.
Are you opening a new store or looking to upgrade your current retail AV systems? We’ve put together the top tech you should consider in your next space.
In the rapidly evolving world of retail, embracing cutting-edge technologies is crucial for businesses to stay competitive and engage customers effectively. Among the various tech advancements, audio-visual (AV) technologies play a pivotal role in enhancing the shopping experience. In this blog post, we will explore a range of AV technologies that every retail business should consider adopting to drive customer engagement and boost sales, from public addressing to digital advertising displays.
Digital Signage:
Digital signage has revolutionised the way retailers communicate with their customers. These dynamic displays capture attention through vibrant visuals, videos, and animations. Digital signage allows businesses to showcase product information, promotions, and advertisements in a visually compelling manner with digital advertising displays. With the ability to update content remotely, retailers can quickly adapt to changing marketing strategies and ensure a consistent brand image across different locations. Furthermore, integrating data analytics enables businesses to deliver personalised content based on customer demographics, preferences, and shopping behaviour, thereby enhancing customer engagement and boosting sales.
Interactive Touchscreens:
Interactive touchscreens are becoming increasingly popular in retail environments. These user-friendly displays allow customers to explore product catalogues, access detailed information, and compare options at their own pace. Touchscreens also enable businesses to provide interactive experiences, such as virtual product demonstrations or interactive games, creating memorable customer moments. Moreover, incorporating touchscreens in-store can enhance the convenience factor by enabling self-service functions like price checking, inventory inquiries, and even self-checkout. By integrating, retail businesses can streamline the shopping process, empower customers with information, and encourage greater engagement and satisfaction.
Augmented Reality (AR):
Augmented Reality (AR) technology overlays virtual elements onto the real world, providing a unique and immersive shopping experience. AR applications allow customers to visualise products in their own space, try on virtual clothing, or preview furniture placements in their homes. By enabling customers to interact with products in a virtual environment, AR bridges the gap between online and in-store experiences. This technology not only enhances customer engagement but also reduces product returns by providing a more accurate understanding of the product’s look and feel before making a purchase. Integrating AR into retail operations can create a differentiated and memorable shopping experience that sets businesses apart.
In-Store Audio Experiences:
Sound can significantly influence customers’ emotions and perceptions of a brand. Incorporating carefully curated audio experiences in-store can enhance the overall ambience and customer engagement. Whether it’s playing background music that aligns with the brand image or using public addressing to guide customers through different areas of the store, audio technology plays a vital role in creating a memorable and immersive shopping environment. Additionally, businesses can leverage audio announcements and voice assistants to provide real-time information, such as product features or upcoming promotions, further enhancing customer experience and engagement.
Embracing audio-visual technologies is essential for retail businesses to thrive in the modern marketplace. Digital advertising displays, interactive touchscreens, augmented reality, public addressing and in-store audio experiences all have the potential to enhance customer engagement, provide personalised experiences, and boost sales. By leveraging these AV technologies, retailers can create compelling and immersive shopping environments that leave a lasting impression on customers, ultimately driving business growth and success.
We can help bring the WOW factor
The projects we get most excited about are the ones where a client wants to transform a space into an experience.
Sometimes that involves things like feature lighting, booming audio, and immersive displays; things that really get people talking. And other times it’s easily accessible WiFi, smooth access control, and reliable phone lines; the invisible threads holding everything together.
Are you considering your next technology setup? Why not get some inspiration from our latest free Retail Brochure. It explores all our audio, visual, lighting, access control, and connectivity technologies that will support and enhance your business. Looking to explore our technologies further? Get in touch with a member of our team today to discuss your possible solutions.
As the leaves begin to change and the air takes on a crisper edge, the world of audio visual technology is also undergoing a transformative shift. Autumn 2023 promises to be a season of innovation and evolution in the AV industry, with new trends poised to reshape the way we experience spaces. From cutting-edge audio advancements and soundscapes to immersive visual displays, let’s delve into the top AV trends that are set to dominate this season.
Spatial Audio Elevation
Gone are the days of one-dimensional audio experiences as spatial audio ascends into more dynamic spaces – adding acoustic depth and dimension to soundscapes. Through the strategic placement of speakers and advanced processing algorithms, spatial audio envelops listeners in a 360-degree sonic environment. Whether you’re being motivated in a fitness class, attending a conference, or enjoying the atmosphere at a restaurant or bar, spatial audio creates an immersive sensation that transports you right into the heart of the action.
Mixed Reality Integration
This season is all about blurring the lines between the real and the virtual. Mixed reality (MR) integration is emerging as a powerful tool for creating captivating AV experiences. By combining augmented reality (AR) and virtual reality (VR) elements with real-world surroundings, MR opens the door to limitless possibilities. From interactive art installations to educational exhibits that come to life, this trend enables spaces to become dynamic canvases for creativity.
Sustainable AV Solutions
With sustainability and energy efficiency taking centre stage as a strategic objective for any discerning business, AV technology will be up for review. Anticipate a notable surge in sustainable Audio-Visual (AV) technology solutions. An increasing emphasis on energy efficiency and reducing electronic waste within the industry will characterise this surge. Notably, LED displays with significantly lower power requirements will emerge as key players, providing visually stunning experiences while minimising energy consumption. Simultaneously, energy-efficient projectors will become more commonplace, ensuring brilliant visuals without the high energy consumption. Furthermore, eco-friendly audio equipment will revolutionise sound systems by prioritising sustainability without compromising quality. As AV spaces aim to align with eco-conscious values, these innovative technologies will take centre stage, revolutionising the choices made in AV designs and driving the industry towards a greener future.
Ultra High-Definition Visuals
As the demand for visual perfection continues to rise, as does the expectation of spaces utilising visual quality displays that are strikingly comparable quality to lifelike scenarios. The industry will witness the proliferation of 8K displays, delivering breathtaking clarity and detail. From corporate presentations to interactive digital signage in retail spaces, UHD visuals elevate the quality of content consumption, ensuring that every image and video is a feast for the eyes.
Personalised Content Delivery
In an era of personalisation, AV content delivery is no exception. We will start to see an increase in personalised content experiences that cater to individual preferences and interests. Whether it’s tailoring the playlist in a retail store to match shopper profiles or adjusting conference presentations based on attendee demographics, this trend empowers spaces to engage audiences on a deeply personal level.
The Revolution of AI in Gesture and Voice Control
The days of traditional remote controls are fading into the past. Gesture and voice control are taking over as intuitive methods for managing AV systems. With natural language processing and gesture recognition advancements, users can effortlessly navigate through menus, adjust settings, and control content playback using simple hand movements or spoken commands. The latest Artificial Intelligence (AI) technology enhances user experiences in many areas. We see this in fitness, where AI provides real-time feedback on form, technique, nutrition and workout-tracking analytics based on personalised health and goal profiling.AI is reshaping the retail landscape by introducing innovative applications that not only streamline operations but also enhance the customer experience.
Personalised shopping recommendations, powered by AI algorithms, analyse customer preferences and purchase history, leading to more tailored product suggestions. Virtual try-ons leverage AI-powered image recognition and augmented reality to enable customers to visualise products before purchasing, reducing the likelihood of returns and increasing customer satisfaction. AI-driven demand forecasting and inventory management systems help retailers optimise stock levels, minimising overstock and understock issues. Visual search capabilities empower shoppers to find products quickly by uploading images or using photos as search queries. Moreover, cashier-less stores employing AI technology improve the shopping journey by eliminating checkout lines and enhancing overall convenience. As AI advances, these applications will further revolutionise the retail industry, making it more efficient and customer-centric than ever before.
Autumn 2023 is set to be a transformative season for the AV industry. From spatial audio that transports us to new sonic dimensions to sustainable solutions that prioritise our planet, these trends promise to reshape how we experience spaces. As technology evolves, people can look forward to a future where AV seamlessly blends with our surroundings, creating immersive and memorable moments in every setting.
We can help bring the WOW factor
The projects we get most excited about are the ones where a client wants to transform a space into an experience.
Sometimes that involves things like feature lighting, booming audio, and immersive displays; things that really get people talking. And other times it’s easily accessible WiFi, smooth access control, and reliable phone lines; the invisible threads holding everything together.
If you’re looking for ways to create in-person experiences that keep your members coming back again and again, get in touch and we can help you explore what’s possible. Alternatively, download our latest lookbook to explore the possibilities for your current or next space.
Hydrohex: Hutchison Technologies latest partner in Aquafitness
Hydrohex is a virtual workout platform for swimming pools that activates quiet pool times with engaging and immersive fitness content. The cinematic underwater views and inspiring instruction, categorised clearly into four class types, have proven instant success among members as well as supporting pool operations.
Hutchison Technologies is proud to be partnering with Hydrohex to deliver a series of IP-rated screens and audio solutions that can transform pool hall activities, programmes, and experiences when using Hydrohex’s virtual aquafitness classes. To celebrate this partnership, we spoke with Hydrohex in their latest blog about the concerns when it comes to safely installing audio visual solutions poolside and how these solutions can revolutionise pool facilities.
Diving into the Future: Redefining Pool Experiences with AV Solutions
As the digital revolution sweeps across diverse sectors, swimming pools are beginning to ride the wave of opportunity provided by digital solutions. Our journey at Hydrohex, coupled with our successful collaborations with partners like Hutchison Technologies, has led us to embrace the dynamic potential of audio visual solutions. In this article, we delve into the benefits of screen installations in pool facilities and walk you through vital technical insights for seamless integration.
Why Screens and Displays Make Waves in Swimming Pools
Integrating screens in swimming pool environments offers a plethora of exciting advantages:
Information Flow and Branding: Screens are an excellent medium for sharing essential details like pool rules, opening hours, and upcoming events. Plus, they double as an effective marketing billboard for fitness, swimming, and wellness services.
Visual Safety Aids: Screens can serve as visual safety compasses, displaying emergency protocols and safety guidelines, ensuring everyone enjoys a secure and fun-filled pool visit.
Boosting Engagement: From interactive games to virtual aqua fitness classes and unique educational content, screens can transform the pool experience, captivating and engaging swimmers of all ages.
A launch day in Burlövsbadet, Sweden
Taking it a Step Further: The Symbiosis of Sound and Visuals
To gain a deeper understanding of these benefits and the considerations involved, we turned to our trusted partner, Hutchison Technologies. Known for their extensive experience in audio visual solutions in aquatic facilities, they have valuable insights to share:
AV solutions comprise both screens and audio systems. Could you share the challenges you encounter when installing these elements in pool areas, and how you overcome them?
Screens: The key challenge is retrofitting the screens in an existing pool hall. This can involve installing a structural bracket arrangement to support the screen safely. For a new build project, this is considered at the design stage. We overcame this challenge by carefully surveying and planning each installation.
Audio: By design, swimming halls are built in a certain way, making an excellent acoustic environment hard to achieve. The construction consists of hard reflective surfaces with large volumes, creating a loud environment with many echoes where the noise can reach extreme levels.
Delivering a high-performing audio solution in a swimming hall requires careful consideration of the acoustics. The audio systems need to perform well for vocal intelligibility and motivational music. Stage one is an acoustic assessment and advice on controlling the ambient noise level and the acoustic reverberation performance. The benchmark is an Upper limit for the indoor ambient noise level LAeq,30mins dB, and an RT60 reverberation time between 1.5 – 2.0 seconds.
In a few sentences, can you explain how you ensure that screens fit well into the overall design of the pool area, while maintaining their practical function?
Current LED Screen technologies come with low-profile mounting solutions that allow the screens to be prominent and impactful but not intrusive. Once the correct location is selected based on the range of applications the display will service, the installation is planned, considering trims, and finishing details to ensure the result is in keeping with the pool hall aesthetics.
Screens have a clear visual impact, but how do you ensure audio systems are also given due consideration in the overall pool design without compromising their functionality?
Achieving high-quality intelligible audio in a swimming hall takes careful planning, design, control of the acoustic environmental factors and the correct loudspeaker selection for the main application and the speaker placement.
There isn’t a one-size-fits-all solution for swimming halls, and each project requires careful consideration and design. Selecting high-performance products that perform proficiently in the vocal frequency range for high intelligibility and deliver motivational music performance with depth and clarity for aqua aerobics and Gala events.
Can you provide an example of a project where both audio and visual solutions played a crucial role in transforming a pool area, emphasising the impact of each?
We have delivered many successful Aquatic Centres, Health Club, Spa swimming and Therapy pool projects. Our guiding principle is to consider the project brief, customer use case, ambient noise levels, acoustic reverberation performance, and acoustic control measures (and opportunities to add acoustic absorbent materials) – then, we design the professional Audio Solution considering the anticipated acoustic performance of the space.
Swimming Centre Matinkylä, City of Espoo, Finland
Crucial Insights for Successful Screen Integration
To ensure that your screens perform optimally in a pool environment, here are some technical considerations to keep in mind:
Selecting IP-Rated Screens: Pool spaces pose challenges like humidity and water splashes. IP-rated screens, built to resist moisture, are a dependable choice for such environments.
Maintaining Safe Distances: To prevent damage and ensure safety, screens should be placed at a safe distance from the water’s edge. IP-rated displays need to be a minimum of 2 metres away, while non-IP-rated displays should be 3.5 metres away. An elevation of 2.5 metres above the water is also acceptable for either.
Addressing Glare: Glare from windows or open-air pools can affect screen visibility. Choosing a screen with the right brightness can help combat this issue. LED walls and outdoor screens, with brightness exceeding 2000 nits, ensure optimal visibility even under strong light.
In Summary
Integrating AV solutions, especially screens, into swimming pools opens up a world of possibilities to enrich the pool experience. They can revolutionise how we interact with pool spaces, enabling effective communication, enhancing safety, and ramping up engagement. However, for successful and lasting integration, thoughtful consideration around IP-rated screens, safe screen-to-water distances, and screen brightness is paramount.
It all starts with a conversation…
Do you have a pool facility in need of something a little bit extra for your members?
To find out more about IP-rated audiovisual solutions for your facility, get in touch with the Hutchison Technologies team today at: https://hutchi.tech/contact/
Thinking about offering a new aquafitness class? Contact Hydrohex today to find out more about the virtual platform and to book a demo at your pool at: https://hydrohex.com/contact/#contact
AI is taking the whole world by storm, and AV technology is not escaping untouched. The integration of AI into AV systems is unlocking a new era of possibilities, revolutionising everything from system management to content delivery. In this blog, we delve into the current trend of AI in AV, exploring how it’s transforming audio-visual experiences and setting the stage for the future.
Imagine walking into a meeting room, and without pressing a single button, the AV system configures itself according to your preferences based on your booking and previous behaviours. This seamless experience is becoming a reality with AI-powered automation. Smart algorithms can learn and adapt to user behaviour, automating tasks such as adjusting lighting, setting up audio levels, and configuring display options. The result is a hassle-free, personalised AV experience that enhances productivity and efficiency in various settings, from corporate boardrooms to educational institutions.
Enhanced Video Analytics: Shaping Intelligent Environments
AI is not just about automating processes; it’s also about making AV systems more intelligent and responsive. Video analytics powered by AI brings features like facial recognition, gesture control, and real-time object detection to the forefront. In security applications, AI-driven video analytics enhance surveillance by identifying and tracking individuals. In immersive experiences, gesture control allows users to interact with content intuitively. These advancements are transforming AV systems into intelligent environments that adapt to user needs in real-time.
Voice Control Integration: Speaking the Language of AV
The era of fumbling with remote controls or touchscreens is giving way to voice-controlled AV systems. AI-driven voice recognition technology is enabling users to control AV devices and settings effortlessly through natural language commands. From adjusting volume levels to initiating video conferences, voice control is making AV systems more accessible and user-friendly. This trend aligns with the growing demand for intuitive interfaces that simplify the user experience and enhance accessibility across diverse user groups.
Personalised Content Delivery: Tailoring Experiences with AI
One-size-fits-all content is becoming a thing of the past, thanks to AI’s role in personalised content delivery. AV systems equipped with AI algorithms can analyse user preferences and behaviour to deliver the right content to the right audience. Whether in a conference room, retail space, or hotel room; personalised content delivery captivates viewers and improves engagement. The result is a more immersive and relevant experience that leaves a lasting impact on users.
Predictive Maintenance: Proactive AV System Health Management
AI is not just enhancing the user experience; it’s also contributing to the maintenance and longevity of AV systems. Predictive maintenance, powered by AI algorithms, can analyse data from AV equipment to predict potential issues before they occur. This proactive approach minimises downtime, reduces repair costs, and ensures that AV systems operate at peak performance. Businesses can now rely on AI to keep their AV infrastructure in optimal condition, contributing to overall efficiency, cost-effectiveness, and a greener future.
Immersive Experiences with AI: Pushing the Boundaries
AI’s influence extends beyond traditional AV setups, contributing to the creation of truly immersive experiences. Whether through AI-generated content, virtual reality (VR), or augmented reality (AR), AV technology is pushing the boundaries of what is possible. AI enhances the realism and interactivity of immersive experiences, creating new opportunities in entertainment, education, and beyond.
Challenges and Considerations: Navigating the Ethical Landscape
While the benefits of AI in audiovisuals are significant, it’s crucial to acknowledge and address potential challenges. Ethical considerations, data privacy, and security concerns are paramount. As AI becomes more ingrained in AV systems, industry stakeholders must navigate these challenges responsibly to ensure the ethical and secure deployment of AI technologies.
Integrating AI in AV technology is a transformative trend reshaping how we experience audio and visuals. From automated room configurations to personalised content delivery, AI is only just beginning to reshape the audio-visual industry. As we embrace these advancements, we must navigate the ethical landscape responsibly, ensuring that AI enhances our audio-visual experiences while respecting privacy and security. The future of AV is undeniably intertwined with the power of artificial intelligence, promising exciting possibilities for immersive and intelligent audio-visual-driven spaces.
Speak to us and find out how we can design and deploy AV systems for AI immersive experiences, together with the access and networking you’ll need behind the scenes.
The hospitality industry is regaining its momentum nicely, but a hidden storm brews beneath the surface: a staffing crisis. From skyrocketing labor costs, higher expectations of working flexibility, and a historically high turnover rate, hotel operators are finding it harder than ever to secure the manpower they need. But fear not, hoteliers! There’s a beacon of hope shining brighter than any room service light: smart technology. And the best part? It’s an unsung hero and a dazzling showman, all in one.
Imagine guests gliding through a contactless check-in via sleek access control security, empowered by facial recognition and digital key distribution. No need to queue and wait for a receptionist to take their details. Meanwhile, your reception staff, freed from the mundane, can focus on what truly matters – personalized service and genuine hospitality. This is the magic of automation, the first step in your tech-powered staff-saving journey, accessible to everyone, regardless of tech savviness.
Step into a guest room upgraded with smart control tablets. Using an interactive display, guests can adjust the temperature, order room service, book a spa treatment, or request towels with a tap, minimizing the need for phone calls and frantic housekeeping sprints. They even explore entertainment and leisure from within their room, through virtual leisure providers and streaming services. It’s efficiency at its peak, freeing your valuable staff to handle more complex building control tasks and cultivate guest relationships. And for guests less comfortable with technology? Simple, interactive displays comprise intuitive interfaces and clear instructions to ensure everyone can enjoy the benefits of smart living.
But it doesn’t stop there. Now, step behind the curtain. Subtle sensors monitor guest activity, adjusting lighting and temperature based on occupancy and preferences, saving energy and ensuring comfort. Smart building control systems anticipate needs before they arise, notifying housekeeping of refill requirements seamlessly and keeping the experience frictionless.
And then, the show begins. Powerful visual displays transform the lobby into a canvas of art and light, showcasing your hotel’s unique personality or displaying local landmarks. Eye-catching feature lighting dances across architectural details, guiding guests into secondary spend areas like your bar, lounge, spa, or restaurant. Well-tuned sound fills the air, creating a symphony of ambiance that complements every moment.
Here’s the bottom line: in a world starved for qualified staff and demanding environmental action, smart technology isn’t just a luxury, it’s a multifaceted magician and maestro. It streamlines operations, empowers guests, reduces costs, and protects the planet, all while disappearing into the background and then stealing the spotlight, creating an unforgettable guest experience whilst providing seamless access control security.
And when you partner with us, we’ll tailor a solution that’s as unique as your hotel and its guests. We’ll ensure everyone, from tech geeks to technophobes, can enjoy the benefits of a smarthotel experience.
Remember; in a world of automation, human touch remains king. Smart technology empowers your staff, not replace them.
Contact us today for a free consultation and let’s unlock the full potential of your hotel, together.
The traditional image of a hotel business hub – a dusty corner filled with forgotten binders and clunky fax machines – is rapidly becoming outdated. In today’s dynamic hospitality landscape, the executive lounge has undergone a remarkable transformation, emerging as a critical hub for corporate productivity.
For busy executives, entrepreneurs, and remote workers, this meticulously designed space represents a strategic resource, enabling the integration of business and leisure travel – or ‘bleisure travel’. It’s worth understanding the full scope of what’s on offer in a modern business suite, and why any hotel should consider dedicating some spaces to one.
The Techy Parts
Connectivity: At the heart of any productivity hub lies fast, reliable broadband. Imagine video conferencing running flawlessly, documents uploading instantaneously, and deadlines met effortlessly – all fuelled by the secure and robust backbone of a superfast Wi-Fi connection.
Versatile Meeting Spaces: From brainstorming sessions to formal presentations, these adaptable rooms cater to diverse needs. Think flexible layouts, cutting-edge technology that encourages collaborative ideation both in the room and with online participants. Or offer privacy pods for 1-2-1 meetings, calls, and a moment of quiet.
Streamlined Document Management: Paperwork, though inevitable, need not be a cumbersome process. High-quality printing, scanning, and cloud integration transform document management into a streamlined and efficient experience.
Comfort and Focus
Ergonomic Sanctuary: Work shouldn’t come at the expense of physical well-being. Imagine adjustable chairs designed for optimal posture, ample legroom for movement, and even standing desks for those seeking a change of perspective. Multiple monitors, docking stations for various devices, and configurations that adapt to individual needs mean that guest just show up and plug-in, it’s that simple.
Power Flow: Laptops, the workhorses of the modern era, demand constant nourishment. Strategically placed power outlets throughout the space ensure uninterrupted workflows, eliminating the frustration of low battery warnings and frantic cable searches.
Considerate Acoustics: The constant tip-tapping of keyboards, buzzing of notifications, and chimes of every Teams call will send even the calmest exec into a frenzy. A good business suite therefore installs acoustic treatment on walls, ceilings, and maybe even between desks to absorb some of that excess sound.
Fuel for Mind and Body: Beyond technology, a well-stocked coffee bar with healthy snacks provides sustenance for both the mind and body. Additionally, a dedicated relaxation zone offers a haven for those crucial mental breaks, facilitating recharged focus and renewed productivity.
Don’t Forget About the Human Touch
Personalised Touches, Lasting Impact: Remembering guest preferences, stocking their favorite snacks, and setting up their preferred meeting room layout – these small gestures transform the experience from transactional to truly personal, fostering guest loyalty and satisfaction.
Sleek Integration: Consider whether there’s an easy way for your guests to access the business suite from their room, book a meeting room, and pre-order refreshments if they’re bringing in third-parties. Does it happen via an app or an in-room tablet, or do they interact with reception for custom requests?
24/7 Access for Unrelenting Productivity: The business world never sleeps, and neither should your access to tools for success. Extended hours or even 24/7 access for registered guests cater to the globetrotting executive and the midnight oil burner alike.
The modern productivity hub isn’t just an amenity; it’s a strategic investment. Attracting corporate clientele, forge lucrative partnerships with local businesses, and solidify your hotel as the go-to destination for the busy, modern traveller. This powerful asset unlocks new revenue streams, enhances guest satisfaction, and cements your position as a leader in the hospitality industry.
Ready to discover what your business suite might look like? Speak to our team today and start upgrading your guest experience.
Bringing modern solutions and innovative technology to traditional aesthetics at Glengoyne Distillery
Brightsign Media Player
Dual commercial grade 65” Samsung screens
Bluetooth
Glengoyne Distillery, nestled on the outskirts of Glasgow, is a renowned producer of premium whisky and spirits in the heart of Scotland. Amongst the standout features are the immersive experiences delivered through guided whisky tours, set against the picturesque backdrop of the local hills and glens.
The team at the distillery approached us through our showcase campaigns on social media, seeking to upgrade their visual and connective system in order to blend with the traditional, sleek setting of their visitor experience centre.
Glengoyne had an existing visual system for presenting videos and information during tours within their comfortable relaxation area. However, the system was outdated and was frequently disrupted by display issues. It was time for a sleek, modern upgrade that seamlessly integrates with the room’s aesthetic and is user-friendly for onsite employees. Our task was clear: to enhance the guest experience through innovative technology solutions that did not distract from the tours and the traditional setting of the room.
Working closely with the distillery’s team, we replaced the outdated screens with two commercial-grade 65” Samsung screens – blending into the space with architecturally trimmed white frames. These screens, resembling framed pictures, elevated the room’s ambience while delivering superior video quality.
To streamline operations, we installed a Brightsign Unit – a commercial signage media player – for easy content management and playback. This dedicated unit eliminated the need for cumbersome laptop connections, allowing employees to access and upload content effortlessly from anywhere within the network. Additionally, we connected a Bluetooth system for direct input from users’ mobile devices into a pre-existing audio setup – ensuring a smooth sound experience.
What sets this project apart is the discreet yet powerful and innovative technologies that are woven into the space. While the setup may appear minimalist, its functionality and connectivity offer truly immersive experiences for guests.
After installation, our team trained the onsite employees at Glengoyne on the new systems’ capabilities. Through these comprehensive sessions, we ensured that the client was fully equipped to maximise the potential of combined solutions.
Following the successful integration, we maintain regular communication with Glengoyne’s team, providing ongoing support and assistance with maintenance as needed. Our collaboration with the distillery was a testament to our commitment to bringing modernity to the most traditional spaces. Our team thoroughly enjoyed this experience, and we cannot wait to get started on similar projects.
Get in touch to find out how you can generate immersive experiences by implementing integrated technology solutions, and cerate the ultimate visitor experience.
Featured in Stylist Magazine’s ‘Britain’s 20 most beautiful gyms’ list, The Spa Retreat is a luxurious leisure experience available exclusively at David Lloyd Leisure’s Harbour Clubs and features a sound solution carefully curated by the team at Hutchi.
Pro audio from Bose® Pro range
Hutchison Technologies rack
iPad control & automation
Head mic
The vision
David Lloyd wanted to elevate the sound experience at their premium spa, to create a truly harmonious and holistic environment for their guests.
The Project
As David Lloyd’s preferred technology partner, we were asked to deliver an integrated audio solution capable of uniting the different spa zones.
There were several key environmental challenges. The large outdoor spa garden, sauna and steam room and all required audio solutions that could handle the challenging heat and humidity.
David Lloyd also wanted to deliver audio for bathers in the hydrotherapy pool, even when underwater.
The solution
We separated the audio solution into zones, ranging from treatment rooms to relaxation areas to the health bar. This enabled selection of music types and volume level that complemented each spa activity.
Collaborating with the client, architect, and interior designers we coordinated the speaker placement in each zone to compliment the aesthetics. We used IP rated Bose speakers that were capable of withstanding heat, humidity, outdoor and even underwater environments.
In 2019 the site also added Soundwave therapy to their spa, we assisted the team with integrating the package with personal headphone listening points in each meditation room.
The whole solution was controlled via a central iPad complete with automation software.
The result: a sound solution
Thanks to careful planning, expert technical design and painstaking attention to detail, we were able to deliver a 5-star audio solution for David Lloyd, and a 5-star spa experience for their guests.
“Through consultation with our project management team, Hutchison Technologies provided an audio visual system that carefully considered the intended purpose of each specific area whether that be a treatment room, outdoor or underwater! The result is an audio visual system that produces sound and style that’s right for each individual area, our Spa and the brand and therefore improves our own customers’ experience.” Linden Henson | General Manager, David Lloyd Leisure Farnham
Village Hotels partnered with Les Mills to offer THE TRIP™ to their guests across four of their locations in the UK. As the preferred technology partner for Les Mills, we were asked to install this immersive technology for the hotel chain.
The Solution
We worked with Village Hotels to map out the requirements for each space. We ensured the right speakers were used for peak audio performance while complimenting the aesthetic components of the environment.
We lit the darkened, yet cinematic studio through the illumination of bike tiers, with floor-mounted diffused LED strips defining the different levels. We complimented this with encapsulated overhead RGB digital strips to extend the tunnel-effect produced by the video content into the studio.
The team at Village Hotels wanted control over the feature lighting to complement the content on screen. This was made possible through a custom integration between our proprietary lighting control interface and the Les Mills app.
The Result
Village Hotels were first to leverage studio lighting for immersive fitness. The final result was a vision of powerful forward-motion video content and finely calibrated AV.
Today’s health and fitness industry is all about the total experience. That’s why Hutchi’s integrated technologies will raise your facility to another level. Every project begins with a conversation.Talk to us today Talk to us today
Invisible speakers for a discreet professional audio solution | Kinloch Lodge
Key Features
Bespoke audio solution
Custom-branded Graphic User Interface (GUI)
Tablet control
Tannoy system
TV installations
New cabling and connection circuits
Professional audio systems
Kinloch Lodge were looking for a discreet audio solution for their new multi-use social space at their luxury catered holiday home in Northern Scotland. Our team worked with Amina invisible speakers, to develop a bespoke and truly invisible audio system that blends into this historic country house.
Partnering with Edinburgh-based architectural firm Gras to redesign their annex space, Kinloch Lodge recently transformed four small rooms into one larger social space designed to bring their guests together.
The new annex space was decorated in Kinloch Lodge’s signature style, complete with wood-panelled walls and the ceilings. The Gras and Kinloch team wanted to bring discrete but powerful, professional quality audio into this space, maintaining the country-traditional design of the space, which is why our team were brought in.
The system also had to be smart, ensuring the speakers would act as surround-sound for the built-in TV in ‘standard mode,’ but easily switch over to ‘Bluetooth input’ for manual music control as and when required.
We considered many routes we could take to achieve this, including cutting into the wall panelling to fit flush, painted ceiling speakers. However, having recently worked with Amina’s Invisible Speakers on a similarly challenging premium facility in the retail sector, we decided their hidden speakers would offer the perfect solution to our problem without causing permanent changes to the wall panelling.
“Amina DML (Distributed Mode) loudspeakers use microscopic vibrations to generate acoustic energy. This leads to an even and smooth response throughout the entire space, enabling much better retention of clarity, detail and intelligibility in an acoustically challenging space than is possible with conventional loudspeakers.” Babs Moore | Sales Director, Amina Invisible Speakers
The plan was to install the speakers directly behind the ceiling panels, concealing them from view but yielding maximum sound transfer from the speakers through the wood. The owner of the lodge turned out to be a bit of an audiophile, and he was taken with the idea, so they were given the go-ahead to design the system.
Whilst mapping out the space to define the audio requirements of the annex, it was determined that four Amina Mobius 5i would perfectly cover the space, thanks to their wide dispersion.
The team then cleverly designed a system where they could drop four of these loudspeakers into the ceiling cavity above the annex’s social space, along with an Amina’s A100Q amplifier to power the system. At the lodge, the team worked in the tight ceiling cavity to install the speakers and pre-built rack. They carefully recessed the back of the wooden panels to securely and properly fit the speakers, which were then fixed into place after a thorough sweep test.
Finally, the team installed a Bluetooth connection plate to allow guests simple connection to the system. As per the client’s request to keep visible technology to a minimum, this was concealed in an easy to access seating cupboard in the corner of the room.
The result is a room that seamlessly transitions between modes according to the guest’s desire; from a soothing background tunes for a yoga class to powerful movie surround sound, or the foreground music for large celebrations. A truly immersive, invisible sound experience.
Dynamic audio and connective solutions for a luxury fitness club | Virgin Active Gym, Wimbledon
In collaboration with Virgin Active, we were delighted to be involved in the recent transformation of Virgin Active Wimbledon facility, adding to our extensive history of enhancing their premium club spaces, including the renowned Aldersgate site in London. Towards the end of 2023, our team delivered a suite of custom AV and control solutions to the latest club in the VA portfolio.
The contemporary layout and functionality of the club inspired us to create seamless solutions. From the Graphic User Interface (GUI) for AV tablet control rebranded in the iconic red Virgin colour palette to a complete kit-out focusing on background music systems, our integrations were designed to enhance usability and member experiences while blending in seamlessly with the modern aesthetic of the space.
To cater to various functions within the club, our team introduced a fresh system and kit for the fitness and wellness areas, upgrading connections for a superior experience. Working with a blank canvas of wiring posed challenges but offered the advantage of consistency in electrical mechanisms and wiring throughout the club, ensuring peace of mind for future upgrades. Because we were involved throughout the build, our team were able to customise and dress all of the wiring in a way that leaves the club fully future-proofed for upgrades in coming years.
Starting at the pool area, we installed white Evoson IO6 IP-rated speakers to provide professionally calibrated ambient background sound for swimmers throughout the day, enhancing acoustic feedback levels while providing humidity and water resistance.
The sound carries through into the luxurious changing rooms and lounge areas, where a fully distributed audio system using in-ceiling speakers seamlessly blends in with the painted ceiling, maintaining sound consistency. A standalone speaker continues the flow of sound into in the onsite staff meeting room further contributing to the unified audio environment. The reception space is home to a café lounge and smoothie bar, where guests can relax or socialise before and after classes or fitness sessions. We installed a flat-screen TV in the lounge to allow the club to play news content or run visual ads for promotions for guests to view.
Over in the fitness centre, Lift Club, and gym, we installed a series of Evoson Peaksound cabinet speakers alongside Evoson Coresound in-ceiling speakers for a full range of sound. To overcome some connectivity challenges posed by the building, we designed a unique dual-compatible system specifically for these spaces to always ensure 100% coverage.
The state-of-the-art Reformer studio, created to host Pilates sessions and wellness classes, features staggered white Bose ESP speakers along the walls. To give instructors full flexibility on how to run their classes, the speakers can receive both manual and digital sound input, defined by an in-room tablet that provides further fine-tuned control. This space is especially unique as it is the first example of a Background Music system (BGM) running off the Bose ESP, usually facilitated by Cloud or EMS system. It has proven very successful as a standalone integration and sets the precedent for future installations.
The brand-new large-scale cycle studio, designed for varying intensity levels, received standout sound solutions also received a premium sound treatment. We built and installed a new rack connected with a CX160 mixer, and Wharfedale 4035 amplifier and provided full control led by instructors through a tablet with a custom user interface to fine-tune the sound experience. Black Evoson Peaksound cabinet speakers seamlessly blended with the studio’s dark aesthetic, offering powerfully tuned audio from high-intensity uphill climbs to gentle recovery rides. The result is an immersive sound experience that transforms the room and the classes it hosts varying class levels.
Overall, Virgin Active Wimbledon offers a seamless member experience, enhanced by fully calibrated professional sound at every step. From ambient background music in the reception, lounge, swimming pool, changing rooms, and Reformer studio to powerful, motivating sound in the main Lift Clubs, gym, and cycle studio. We look forward to our next Virgin Active project, and the integrations we’ll be able to deliver for this outstanding fitness and leisure provider.
180 The Strand is a luxury creative hub looking to provide spaces to support creators in the heart of London. Comprised of multiple studios and adaptable event spaces, 180 The Strand delivers environments to people and companies looking to further their creative and connective abilities using cutting-edge technology.
The Project
180 The Strand asked us to provide a variety of bespoke technology solutions that would allow them to rent out their facility with maximum flexibility for events; from impactful video walls, and light and sound systems to broadcast-ready streaming setups.
The team at The Strand knew they would be catering to all sorts of event clients, from fashion brands hosting runway shows to corporate fundraisers. Whenever there were no planned events, the main area was to be used as a ‘wellness zone’ where paying members can relax and escape from the hustle and bustle of the city.
The total space comprises a bright open central hub with several studios and meeting spaces shooting off along two long corridors. It’s a beautiful bright and airy space, now fully kitted out with the intuitive technology required to create incredible visitor experiences.
Fitness Studios
Within 180 The Strand, there are four studios that can be rented for classes, smaller gatherings, and live streaming/recording purposes.
The first two studios are set up to deliver typical studio classes, both with live instructors and on-demand virtual options. Within these two, we installed a powerful commercial-grade Martin Audio sound system to sit alongside the large, sharp, and bright displays.
We integrated the video walls and feature lighting to synchronise with any music or videos that are played. Each asset is controlled through our bespoke iPad interface installed on the studio walls, allowing us to provide remote maintenance support as and when required.
A further two studios are set up to allow the same class experience, but they can also film and broadcast the instructor using three different cameras at various angles. With this technology we worked alongside a third-party provider to allow streaming to happen out from or in to the studio.
So whether an instructor wants to broadcast live from the studio to an online audience, or broadcast from their own facility straight into the 180 The Strand studio for an in-person audience – either is possible at the touch of a button.
We continuously review and upgrade both software and hardware to ensure the best possible user experience.
Main event space
Within the main event space, also known as the wellness club or ‘The Loft’, we had to ensure that the audio system would be able to play background music as well as foreground sound for presentations and events.
The space would be hosting up to ‘medium-sized’ events, which would have multiple demonstrations ongoing at the same time. Our audio system needed to support that flexibility, without having to move the fixed speakers. Through some smart programming and positioning of speakers, we made it all possible.
In this area alone we installed thirty commercial speakers that are adaptable to that environment and provide full immersive audio. Depending on the requirements of the event, whether that’s public speaking, a fashion catwalk, or a DJ playing a set, speakers can be set to various modes to draw attention towards or away from various areas. This is controlled with simple programs using the same iPad interface users are familiar with from the other areas.
The end result
Because of our expertise in technology integrations, using multiple disciplines to deliver bespoke solutions across all AV, lighting, and IT areas, we were able to deliver a perfectly fitting end result. There was a lot of complex back-end design to ensure a simple and intuitive front-end solution for users.
We’re tremendously proud of what we managed to achieve for this customer, in particular the custom programs we wrote for the control systems to integrate multiple third-party systems into one intuitive interface.
Like with all of our sites, we are able to proactively scan for errors remotely and provide ongoing programming and maintenance for any issues or updates that may be required. We are their first point of contact for integration and operational usage.
Customer feedback
We’re pleased to have received great feedback on the project, and as a result the client is now looking to expand on this first installation by upgrading elements of their iPad control system.
As all our work is built with future-proofing in mind, we are able to upgrade any of the features to accommodate new needs for the technologies and additional offerings to members.
Bringing MultiBall to Scotland | Vikingar! Leisure Centre and Visitor Attraction
KA Leisure was looking for a way to update a tired and uneconomical soft play area at their Vikingar! centre in Largs, Scotland. Find out how we used MultiBall to create a modern, fun, and interactive space that kids and adults alike can enjoy.
The brief
Vikingar! in Largs, Scotland had a well-loved soft play area that was reaching the end of its usable life. The team were keen to find a way to repurpose the space that would open it up to other age ranges while still catering for younger families.
The Solution
We introduced the team at Vikingar! to our MultiBall system; a solution to bridge the gap between the old soft-play space and modern interactive gaming systems. As this setup comes in different sizes and can be wall-mounted, it was the perfect solution to upgrade this space.
What is MultiBall?
MultiBall is the world’s first mixed reality sports and gaming platform. Combining gaming technology and physical activity, it turns any wall into a multisensory sporting arena designed to get kids and adults up on their feet.
Simply touch the wall to use the menu, pick your favourite game or training module and you’re off.
“We were looking for an accessible solution for the kids who used to use the soft play but make it an exciting space for older kids and adults too. MultiBall seemed like a great idea that would satisfy our requirements.” Thomas Duff | Assistant Customer Service Manager, KA Leisure
MultiBall would let Vikingar! offer over 40 interactive games to their clients, catering for different ages and skill levels. With games categories varying from educational to sports training to just plain old fun, the screen would turn their underused space into a dynamic multi-use games and training area.
The System
Our team worked with Vikingar! to find the right model for their space. We decided together that the MultiBall Club would be the perfect fit. The Club model consists of a 4m x 2.8m sensor frame complete with a console. It offers a play area of 4.6m2, making the best use of the space.
To project the interactive program onto the screen, we opted for a high-brightness Sony VPL-PHZ50 Projector. This discreet 6000-lumen projector delivers vivid crisp images and is bright enough to work with the room lights on, which is ideal for catering for Vikingar!’s younger audiences.
The Project
Once the details had been nailed down, we sent our installation team to Largs to set up the MultiBall system.
To ensure a clear and even picture, we installed a large board on the wall which was painted white. The frame was then mounted onto this, and the projector was secured high on the ceiling to minimise screen shadow.
After installation, we spent a couple of hours with the Vikingar! team to show them how to operate the system so they could make the most of it.
The Impact
We helped KA Leisure transform their out-of-date soft play area into a modern and exciting interactive gaming system at their Vikingar! centre. As this is the first Scottish installation of the MultiBall system, they are leading the way in the gamification of physical activity in Scotland.
“MultiBall is still in its infancy, but everyone who uses it loves it. It’s now just a case of getting more people using it. We’ll be focussing on advertising the facility through word of mouth and social media.” Thomas Duff | Assistant Customer Service Manager, KA Leisure
If you’re interested in finding out how MultiBall could impact your customer experience, contact us today. We’re always happy to discuss a potential new project.
The Vision
The Shrewsbury Club, part of the Mosaic group, was hosting the International Tennis Federation (ITF) Women’s Tour – the largest women’s indoor tennis tournament staged in the UK – and had to provide activities throughout the tournament for guests, competitors, and their entourage. We were approached by the club for ideas on how to provide entertainment for these guests that was engaging, active, and suitable for a variety of ages. That is when MultiBall was introduced to the conversation.
The Solution
“We used MultiBall as part of the ITF World Tennis Tour event we staged at our club in Shrewsbury. It was an excellent addition to the variety of entertainment we had on offer for spectators.”
– Dave Courteen, Managing Director, Mosaic Group
We recommended the LED MultiBall system for this event due to its versatile, mobile and accessible nature. With over 40 games to play at various ability levels, and its focus on hand-eye coordination training, it was the perfect fit for this tennis event.
We had an existing relationship with the customer and were familiar with their facilities, meaning we understood the logistics and potential barriers to introducing MultiBall at the tournament.
Throughout this large-scale, multi-day tournament, the purpose of MultiBall was to encourage physical activity and participation, as well as to promote Shrewsbury Club as an innovative modern club to visiting fans. This proved so successful that the system was also used after the tournament finished to entertain guests late into the evening.
The MultiBall System
As MultiBall was only to be used temporarily, the technology needed to be installed and disassembled with ease. MultiBall as a system is very flexible and requires a minimal setup. All the club needed to supply was a power supply and an internet connection – our engineers handled the rest.
We set up shop in a wood floored pop-up marquee tent that catered to the hospitality, entertainment, and evening events of the tournament. This allowed a wide range of users to benefit from the system. The Hutchison Technologies team also provided training to the on-site staff to ensure the system would be used to its fullest potential.
“It provided a great way to get sponsors and players involved playing a fun game at the Civic Reception. It was also in constant use during the Family Fan Zone Day and provided a great medium to show videos too.”
The pop-up marquee was also used during the day to house the ball boys and girls who were taking turns on court during the tournament, providing a relaxing and fun environment during their breaks. At night, the space was used to host guests, players, sponsors, and avid tennis enthusiasts.
Due to the mobile nature of this interactive LED system, we did not need much advance planning. That’s the beauty of MultiBall – it is simply plug and play. As a portable technology, it can be transported and fully installed within a matter of hours. To find out more about how easy the install process of this dynamic technology is, check out MultiBall’s LED Setup guide.
“It’s hugely versatile and easy to operate, and our team were well-trained when it was installed. The interactive games are very engaging and provide a really good way to quickly get lots of people involved.”
The Event
The event took place across the best part of a week, which resulted in not only a large group of users interacting with the MultiBall system, but it also opened the discussion for how it could be used for other events and industries.
“We also used it for presentations during some of the conferences. There was a lot of positive feedback from everyone involved and we certainly hope to use Multiball again.”
Since the event, this pop-up style use of MultiBall has gathered interest of other industry players, such as Halo Leisure and Sodexo. Playing a central part in hosting networking events at the end of each day during the tournament, as well as functioning as digital signage, quiz board, and other activities, we’re excited to see where we’ll be bringing it to next.
“We used MultiBall as part of the ITF World Tennis Tour event we staged at our club in Shrewsbury. It was an excellent addition to the variety of entertainment we had on offer for spectators.
It provided a great way to get sponsors and players involved playing a fun game at the Civic Reception. It was also in constant use during the Family Fan Zone day and provided a great medium to show videos too. It’s hugely versatile and easy to operate, and our team were well-trained when it was installed. The interactive games are very engaging and provide a really good way to quickly get lots of people involved.
We also used it for presentations during some of the conferences. There was a lot of positive feedback from everyone involved and we certainly hope to use MultiBall again.”Dave Courteen, Managing Director, Mosaic Group
Westway Sports and Fitness Centre | Everyone Active
Everyone Active had identified an access control solution at their Westway Sports and Fitness Centre that was not fit for purpose. We were brought on board to resolve their issue by integrating an access control system that improved their membership uptake and reduced non-member entries.
Automated entry and exit access to gym
Full-height glass SlimLane speed gate
Dual-way intercom connected to reception
Integration with membership system
‘Future ready’ scanner
Original turnstiles repurposed to reduce cost
“Our experience working with the Hutchi team has been really positive from the start. They came up with a user-friendly and welcoming solution to our specific challenge.” Ian Ling | General Manager, Westway Sports and Fitness Centre
About Everyone Active
Everyone Active, founded in 1987, are the longest established leisure contractor in the UK. The company manages almost 160 fitness centres on behalf of nearly 50 local authorities and trusts all over England.
Everyone Active’s mission is to encourage everyone to participate in at least 30 minutes of moderate physical activity five times per week.
The challenge
“We approached Hutchi with a very specific challenge; the unmanned turnstiles to our gym were being misused, with many non-paying individuals taking advantage of the facilities by jumping over the gates.” Ian Ling | General Manager, Westway Sports and Fitness Centre
We were approached to find a user-friendly access control system to secure access to the gym without a need for added staffing. Ian wanted the solution to add security, while maintaining a welcoming feel and enable wheelchair access.
The access control system needed to integrate with their membership system to enable unmanned access and enable accurate reporting of footfall to the Everyone Active trust.
Another vulnerable access point was the entrance to the climbing wall, where a magnetic-lock door was positioned. The functionality of this door meant that multiple people were let through in one unlocking, resulting in lost revenue.
The solution
“Hutchi came up with a user-friendly and welcoming solution. Full-body-height entry portals made of glass would add security without blocking incoming natural light. They even offered to take us round several show sites to see the product in action, ahead of making our final decision.
“They were able to programme the opening and closing rate of the doors to minimise misuse of the member cards, and as a result we saw an immediate uptake in memberships and reduction in non-member entries.” Ian Ling | General Manager, Westway Sports and Fitness Centre
We installed a single glass-fronted 1800mm SlimLane speed gate. The glass gate added the security Westway Sports & Fitness Centre required, while maintaining a bright and welcoming feel. The gates are wide enough to allow wheelchair access, and the high fronted glass made it impossible for anyone to abuse the system by jumping the gate.
We fitted a ‘future ready’ reader, ensuring integration with their membership system and the ability to read QR and other codes. This gave the team more accurate reporting data than they had access to before and ensures their investment remains lucrative for years to come.
We also programmed a 5-minute delay into the member cards to hinder them from entering the gate and passing their card to someone else immediately.
Finally, we installed a two-way intercom linked to reception to facilitate remote customer support to this unmanned entryway.
The two existing turnstiles were removed from the gym entrance and repositioned by the reception for the indoor climbing wall, replacing the original magnetic-lock door. The presence of receptionists made it far less likely that people would jump these gates in their new location.
The result
“Our connection with Hutchi remains very strong, and we know we can rely on the engineers and our account manager Darren to resolve any issues we might experience.” Ian Ling | General Manager, Westway Sports and Fitness Centre
We delivered an access control solution that fit Everyone Active’s requirements. This first reception-less install for Everyone Active has proven to be a tremendous success, with an immediate uptake in revenue and a smoother user experience for their members.
Today’s health and fitness industry is all about the total experience. That’s why Hutchi’s integrated technologies will raise your facility to another level. Every project begins with a conversation. Talk to us today
Building the Warner Brothers Studios Gym with LIFTD
We provided technology integration support for LIFTD as they delivered a premium, state-of-the-art fitness facility for all staff at Warner Brothers Studios in Leavesden, Watford. The audio-visual integrations for a facility of this size needed to be thoroughly considered, so that the end result would deliver a breathtaking inclusive gym space.
6m x 3.5m video wall (5 x 5 screens)
Visual displays across the gym floor
LED RGBW lighting fixtures
Wexer virtual studio with automations
Sound design and installation
Overall system control across the spaces
Detailed technical drawings
Ongoing maintenance support, both on-site and remote
Security and access control
The Client
LIFTD is a design and build contractor specialising in the delivery of high-quality, bespoke gym designs. Their in-house team partner with reliable subcontractors to ensure smooth delivery of their custom gym designs.
Warner Brother Studios approached LIFTD to commission a new gym space for their staff and travelling production crews. Their corporate ethos is centred around encouraging mental health, wellness, and overall corporate excellence, so the delivery of a 625m2 gym to suit all fitness preferences and ability levels was completely on brand for them.
The project
Following initial meetings to discuss requirements for the new gym space, LIFTD created several 3D floorplans and mock-ups of the proposed gym designs for the team at Warner Bros. James Potter – Founder and Project Manager at LIFTD – then went out to find partners who would be able to help in the technical delivery of the approved designs.
Based on the design concept created by LIFTD, Hutchison Technologies was brought on board to see if the initial design was practical, following which we created a series of technical drawings comprised of complex detailing on what cabling, products, and switches were required.
We also supported by detailing other contractors’ technical requirements, to ensure smooth integration between different parts of the gym. With designs and technical drawings signed off, the physical work could begin.
The solution
For the Warner Brothers Studio Gym (now running as Zone10), we provided AV, bespoke lighting, projection, a video wall, access control solutions, and some other technical features.
Security and Access Control
We installed and integrated the access gates you pass through when entering the facility, as well as maglock security provisions throughout the space. Continuing into the main open-plan gym space, you are faced with a luxurious offering of the latest fitness equipment and beautiful lighting and visual displays.
Video Wall
The main feature of the gym is the 6x4m video wall our team installed right behind a functional training area. We also installed several other screens around the gym for a variety of displays and entertainment options.
Lighting
For lighting, we suspended a series of custom-shaped LED fixtures across the gym space. We also provided and programmed the RGBW lighting in the studios to create a premium and dynamic environment for activities. All studio lighting can be remotely controlled and programmed to change intensity, hue, and even pattern to suit a variety of class styles.
Visual Displays
We installed a projector with integrated lighting and sound systems in the automated studio to allow for Wexer virtual classes to play on-demand. When not in use, the studio can host live instructors in front of the high-quality graphic displays creating either a high or low-intensity environment, depending on what class is being run.
Audio
Audio visual solutions went one further, with speakers and audio management fitted around the space to deliver a premium and seamlessly flowing environment, enhancing the fitness experience of each user.
A high-quality Technogym indoor cycling studio offers an enticing experience that utilizes our advanced audio visual solutions and double projection of content on the walls.
The result
A beautiful, inspirational gym used by all levels of employees on-site at Warner Bros, with a great reputation across campus and a high level of daily footfall.
Day-to-day operations are managed by a third-party company based on-site, but LIFTD still check in weekly to ensure the needs of the production teams are met, and Hutchison Technologies continues to provide ongoing direct maintenance and remote support for all provided systems.
Customer Feedback
LIFTD’s Founder, James Potter, noted the high quality of our aftercare services post-installation, saying our Helpdesk team in particular were “really good” and were able to resolve any issues quickly.
James was also impressed with the remarkable complexity and quality of the final product, and the way everything can be supported and managed remotely.
This reflects what we at Hutchison Technologies strive to provide; bespoke and integrated audio visual solutions that create amazing experiences for both the client and their customers, guests or members.
An elegant audio visual solution to reflect the luxury lifestyle ethos of this ultra-heritage brand.
Bose® Pro ceiling speakers for sleek design and premium audio
Digital signage screens ‘hidden’ within mirrored panels to flawlessly integrate with the high-end retail experience
iPads provide tailored audio control for the management team
The vision
In 2015 a French fashion house began an extensive renovation of the iconic Time Life building, London. We worked their operational management team, designers, and contractors to create a comprehensive audio visual solution for their flagship UK store.
The project
The interior design was to capture the spirit of this signature French brand throughout the use of all-natural materials down to terracotta mosaic floor featuring their logo. We worked across the brand’s operational management team, designers and contractors to create a complete audio visual solution to complement and enhance their brand essence.
The solution
Bose® Pro ceiling speakers were chosen for their premium audio and unobtrusive design in the luxury retail space. iPads provide full access to audio settings, enabling adjustments within departments or modifications to showcase a new display.
Digital signage screens were installed behind mirrored panels and then effortlessly integrated into the store’s high-end fixtures. This enables marketing content, such as runway footage either scheduled in-store or uploaded direct from their Parisian head office to provide unparalleled brand continuity.
In-store events were an integral part of the vision for the new retail space. The audio volume and tone had to be universally controllable by the management team, and offer precise sounds at all times; therefore, a sophisticated audio solution was vital.
The team worked to curate classical sounds to work with the variant use of space with tones which could easily accompany the clink of champagne saucers, or simply minimise the tête-à-tête of background conversation during special events. Moreover, the pro audio installation selected had to maintain the prestige of this retail setting.
The result
We have supplied premium audio visual quality, flexible enough to negotiate the demands of a beautiful interior space, whilst providing scalability for hosting in-store events. Aesthetically and operationally, the audio visual installation has enabled the haute couture brand to elevate their flagship investment to full effect.
By collaborating closely with the site’s operations team, we provided an integrated solution to seamlessly enhance the elegance of the brand.
For the last few years, we have been delivering a variety of lighting, access control, visual, and audio solutions across a variety of retail setups. From flagships and boutiques to multi-site stores, we create innovative, seamless spaces that control foot flow and create unforgettable consumer experiences.
The vision
Being centrally based and on a large scale, the vision for this store was to draw focus to the journey customers would experience from the moment they walk in through the door. Community participation and presence within the store was great motivation for the store’s location, therefore having the professional tech to deliver was a must.
The project
Having previously worked with the client, this store was the first in a brand-new experiential shopping concept within the brand portfolio. We delivered a variety of technologies recently throughout a flagship store, from audio solutions, to centralised control, and acoustic treatments. The space lends itself now not only as a clothing store but also as a space for people to meet to have coffee, take pictures, share content on social media, be pampered, and attend DJ-led events.
The solution
The store facilitates an expansive layout, hosting multiple departments, and comprises three floors: the men’s department in the basement; ladies’ wear on the ground floor; and ladies, kid’s wear, and makeup bar on the first. Each of the floors has ‘zones’ that host certain products or that project vibes more suited towards the consumer shopping within that specific area. We also delivered speakers and Bluetooth connectivity in the staff-only areas, allowing the store employees to not only sync their devices and play music, but lending the space to extend out to hosting community events.
To make sure that the store was getting the best quality audio solutions for the correct levels permitted throughout the space, we used the same speaker – SONANCE Cabinet – throughout each of the zones – maintaining the same high quality and ambient levels. These speakers are high-grade and can often be found in commercial ranges, high-end brands, and cinema setups. Having worked with them prior to this project, our in-house technicians knew that they would be the perfect fit for this space. To customise them to fit perfectly, our team painted the speakers to match the exact colour palette of each of the departments and zones – blending them seamlessly. For example, in the men’s department, the aesthetic is traditionally darker and more masculine, the speakers were painted a darker Pantone to suit this. Each of these speakers is positioned uniquely and mounted individually to get the ideal sound.
The store managers centrally control the zones via an iPad, through which we ran our custom software and app. Playlists, sound levels, and audio patterns have been automatically programmed, however, managers are able to manually set the levels in each of the zones if there are events running. The automated sequences have been programmed to detect the current ambience of the store and run output audio that will reflect this. For example, if it is busier, the music will play slightly louder and upbeat.
The design of this space was a unique concept for us and a new opportunity to design a custom setup. Each floor was different to the next, resulting in certain areas requiring more coverage, speakers, balancing, and calibration to work alongside the other speakers in that area. At Hutchison Technologies we always make sure that a project is delivered perfectly and exactly to the client specification. We spent more time on site with this project to make sure of exactly that, manually checking that each speaker installed was perfectly Equalized to the exact spec. The sound needed to match the aesthetic of the store and focus on the experiential perspective the client was visioning. Our team reflected on the walk-through of a customer’s experience whilst on the shop floor, tweaking each zone to shift slightly on a subconscious level. For example, the audio was to be lower and softer in the kid’s section, whereas if there was an area which had party dresses and clothes, it was to be livelier.
The biggest challenge our team faced during this project was the size of the store and the existing ceiling obstacles. We had to consider fully the placement of the speakers in order to allow them to work efficiently, avoiding distortion, and making sure there were no dead zones. When conducting our walk-throughs, we had to readjust or move certain speakers to get that perfect flow. Our team worked effortlessly around lighting boxes and escalators, to ensure they were safely installed, accessible, and hidden from customers.
We continue to be the brand’s sole AV provider and we are continuing to work on various other locations. We look forward to seeing what new solutions and innovative technologies we will bring to their next setup.
For the last couple of years, we have delivered a variety of audio, lighting, visual, and seamless control solutions across ANGUSalive’s leisure facility and campus sites. As their chosen AV partner, we have worked together to create environments that encourage and motivate members in their workouts and fitness classes.
The vision
ANGUSalive is the local culture, sport and leisure trust for Angus County. They offer a range of services, activities, and events across Sports & Leisure; Museums, Galleries & Archives; Theatre & Venues; Countryside Adventure and Libraries. A not-for-profit, they seek to reinvest in the local community in providing the availability of services and venues to the residents of Angus.
The project
Throughout our partnership, ANGUSalive have brought us on to facilitate integrating audio, visual, gym lighting, and control solutions across many of their local establishments. We recently worked with them to deliver a series of solutions to a newly developed training gym in Forfar Community Campus & Academy. In this facility, we provided: lighting fixtures throughout the functional training and cardio zones; audio speakers around the space; and an access wall panel that controls the fixtures.
The solution
We designed an energizing fitness studio for ANGUSalive’s Forfar site that combined the use of striking LED gym lighting, spotlighting, distributed audio speakers, that are operated by a BrightQ wall panel controller. These technologies seamlessly link up to provide a motivating workout environment for visitors when using the facility. The main gym is broken into two zones: the functional training and weight lifting. Both areas shave concentrated audio for a surround sound experience for members, no matter where they choose to concentrate their workouts.
We developed lighting designs for throughout the fitness suite, which we refined to fit the exact space and specifications perfectly. Due to the large number of machines and concentrated training areas within the suite, we identified that certain areas would need additional illumination – such as within the central weight and boxing zone. We used a series of mounted lights across the ceiling to provide brighter illumination in these areas. Around the perimeter of the functional training zone, we used LED lighting intrusions are controlled by the BrightQ wall panel – which operates as a single universal DMX controller and was programmed by our Technical Development Team to run seamlessly. These lights can be synchronised to suit the audio playing, in set lighting patterns, or as static lighting. Colours have been pre-set and we are able to remotely load additional colours in-house to the system at the site.
Previously the space was running on an older audio system that needed upgrading. We provided a complete overhaul of the gym audio system, integrating a series of fully distributed Mask – 6CT speakers around the perimeter of the zones. We custom toned these speakers to blend into the white of the walls, blending them seamlessly whilst providing maximum audio experience. The audio levels can be controlled by both onsite staff and members of the facility, to ensure a balanced audio experience is achieved.
We look forward to what else our partnership with ANGUSalive will bring over the coming years, and we can’t wait to be involved in their upcoming projects – stay tuned. Find out how you can turn your gym or fitness studio into an immersive fitness experience. Our solutions deliver music, video, lighting effects and more, seamlessly integrated for an immersive and motivating experience that will lift your facility to another level. Chat to us today.
Places for People, owners of Places Leisure, is a social enterprise that works with councils and local councils to build community spaces and leisure centres.With a nationwide reach, they aim to provide all types of places for all types of people, including homes, developments, and leisure facilities. As Places of People’s preferred audio visual partner, we have collaborated with them throughout their growing portfolio of sites.
Our Services
Our support for the social enterprise ranges from supplying complete audio visual packages across sites, audio, feature & effect lighting, and iPad control, to immersive studio experiences and much more. With a continuously growing portfolio of sites, Places for People needs an experienced audio visual team that can deliver, implement, and provide effective aftercare solutions consistently. That is where our team of qualified experts and technicians come in.
Most recent projects
Recently, the Places for People team have brought us in to help design, integrate and maintain all audio visual and tech systems in their Wokingham Leisure Centre and Camberley sites. For both of these projects, we were brought on board right at the start to help configure the required solutions alongside other contractors, to ensure a smooth delivery upon build-time. Upon delivery, our team stayed to train the staff who would be running the site, to ensure everyone was up to speed and knew how to make the most of these bespoke systems.
Our services for these two facilities were not limited to the gym spaces: we were able to optimize and improve the member experience from start to finish, from the music they hear the moment they enter the facility, to the all-round tannoy systems throughout the facility To achieve this, we worked very closely with the PFP team and used all our industry experience and project management know-how to ensure the result was as strong as the pitch.
Reception
The reception desk received a full tannoy setup, which we interlinked with the in-ceiling speakers across the facility to provide great-sounding background audio, as well as clear safety and staff announcements across the site.
Pools and Public Spaces
We installed background audio in all public settings including the café areas, therapy rooms, pools, changing rooms, corridors and kids play zones, and each zone was calibrated to ensure the sound worked within the differing environments without compromising on sound quality. Anywhere the audio needed to be individually controllable, we provided iPad controls to enable the staff to calibrate the experience manually.
Behind the scenes, we also installed a systematic network of cabling that extends to all tech solutions within the centres and covers the whole facility in reliable WiFi coverage for members and staff to use.
Fitness Spaces
When it came to the gym floor, we provided a punchier foreground sound system, lighting installations and eye-catching TV displays along the walls to allow members to tune into the latest news, sports or entertainment while working out. The zones are individually controllable via an easy-to-use iPad control tablet available to staff to adjust lighting and audio levels as required throughout the day.
Exercise Studios
For the studios, we pulled out all the stops. From completely controllable RGBW LED lights and stunning projection and TV displays for virtual classes, to plug-and-play music systems for the instructors to use to personalize their classes. The piece-de-resistance for each site is the immersive Les Mills Cycle Studio, complete with oversized projection, programmed RGBW feature lighting designs and fully calibrated powerful sound.
What it means to have Hutchison Technologies as audio visual partner
From the start right through to the ongoing aftercare of the final setup, we have been there to assist in the needs and wants of Places for People, be it a health & fitness-based project, or otherwise.
“The support provided has been excellent, right from initial concept through to final delivery and the finished product really has that wow factor.” Martin Anderson | Capital Projects Director, Places Leisure Camberley
Our delivery of so many technology services allows for a seamless integration that can be remotely accessed, therefore reducing time and money spent on updates and repairs, if at all necessary.
When discussing their experience with working with us, it was our user-friendly and seamless integration that stood out.
“It’s all just at the click of a button! The simplicity of use is simply amazing and means that anyone can recreate this multi-dimensional experience and not just the tech-savvy. This is great as it means that any visitor to the centre can enjoy this activity at a time that suits them outside any programmed sessions, offering them convenience and most importantly a bit of fun whilst they work out” – Martin Anderson | Capital Projects Director, Places Leisure Camberley.
When asked about our ongoing partnership and further recommendations to other businesses operating within the industry, Martin commented that “The collaborative partnership that we have in place with Hutchison’s has been fantastic and we would recommend them to anyone who is looking to take on a similar project”.
Wanting to know more on how we can help you upgrade your AV set up setup? Eager to collaborate on delivering a premium experience to your space, be it through innovative lighting solutions, unique TV displays, or high-tech audio installations? Contact us today!
ISE looked to enhance their cycle studio to benefit their whole community.
The Institute of Sport and Exercise (ISE) at the University of Dundee had a vision to enhance their member experience through a new state-of-the-art indoor cycling facility.
They hoped that by improving the member experience, they could improve membership across students on campus, alumni and the wider community. This included members participating in their Active Living exercise programmes, which aim to give a choice of fun and sociable opportunities to anyone over the age of 60.
The project
ISE wanted to create a competitive member experience, integrating smart bikes from Wattbike into their latest studio upgrade. The team were looking to introduce a professional audio visual solution as part of the upgrade to take their cycle studio classes to a new, immersive level.
The solution
We provided a complete audio visual solution to help the ISE realise their vision.
An impressive 2155mm wide by 1215mm tall video wall was installed in the cycle studio, complemented by two 49” Phillips screens. This ensured uninterrupted visibility around the studio, creating a more immersive experience.
The video wall was programmed, using FitboxVirtual, to display virtual content from Sufferfest. The additional screens were integrated with the Wattbike app, enabling participants’ performance data to be displayed, enhancing the competitive element of the studio.
For the audio solution, we combined legacy audio equipment with new Evoson speakers to deliver great sound while keeping to a reasonable budget to help maintain accessible fees.
To support ease of transition between classes and instructors, the whole solution is touch controlled from a personalised tablet installation.
The result
This was the first Wattbike competitive virtual class available in Scotland and was achieved by Hutchi integration of the available technologies within the cycle studio. We provided a new solution to the Scottish market, utilising and showcasing performance data from the Wattbike App through our integrated audio visual solutions.
“Our aim was to develop a state-of-the-art indoor cycling facility. Our partnership with Wattbike, SUF Cycling and Hutchi allowed us to recognise that goal, with the winners being all our customers here at the Institute of Sport & Exercise, (ISE), University of Dundee,” Osla Allen | Exercise Programme Manager, ISE
Hutchi pioneer sophisticated systems for access control, audio-visual and lighting. We can integrate interactive screens, and create immersive sensory environments. We’ve developed contactless data card systems, and NFC digital passes. And we’ve shown our clients how fitness wearables can enhance the group class experience. Interested in enhancing your gym experience for your customers? Every project begins with a conversation. Talk to us today
Nuffield Health had the vision to transform an underused area of their flagship City Gym site into the biggest and best spin studio in London.
Dynamic feature and effect lighting to segment zones with overhead RBG strips and illuminated walkways
RGB strips affixed into acoustic baffles to mitigate the effect of excess sound while creating a tangible sense of forward movement
Epson HD Projector
Myride® integration with Coach by Colour
iPad Automation & Control
Instructor mic
The vision
Nuffield Health is the largest not-for-profit healthcare provider in the United Kingdom. Established in 1957 the charity operates 31 Nuffield Health Hospitals and 111 Nuffield Health Fitness & Wellbeing Gyms. As the UK and Europe-wide audio visual specialists, we have worked with Nuffield Health on a number of technology integration projects including their London project to develop an underutilised space of their flagship London City gym.
The project
City Gym’s greatest challenge was also its greatest asset – the appointment of the new spin studio beneath the site’s spectacular railway arches. Our role was to design and implement a fully-inclusive AV solution to enhance the site’s spectacular backdrop of railway arches.
The solution
The exposed brick backdrop of the subterranean studio leant itself perfectly to innovative lighting, with the application of analogue RGB strips to illuminate walkways and racked seating for over 65 bikes. Over 50 meters of short horizontal digital RGB strips were affixed into acoustic baffles around the perimeter of the studio mitigating the effect of excess sound while engaging riders’ peripheral vision to create a tangible sense of onward movement. Overhead, digital RGB strips were suspended equidistantly along the length of the arched ceiling, creating the sensation of forward momentum and drawing the eye towards the focal point of the studio, a 4-metre-wide HD projection screen, framed by the railway arch.
As part of our ongoing relationship, we have been on hand to assist with any maintenance or upgrades required within the facility. In late 2023, the studio was ready for an upgraded projector in order to ensure the continued smooth running of top-quality classes. We decided to work with our partners at Epson, who helped us select the perfect projector to suit this space. To accommodate the new projector, our team had to fine-tune the position of the projection cradle, avoiding cut-off content and ensuring members receive the best class experience possible.
The result
“We set out to create the best indoor cycling space in the country, and we’ve met that expectation. The lighting, sound and video in the room are a major part of the experience, and Hutchison Technologies designed a system that delivers the ‘wow’ factor, whilst still being simple for the instructors to use. The feedback from the members has been amazing, and the cycling studio is now a major focus point on our guided tours for potential new members.” Rick Crawford, Fitness Innovation & Development Manager
Through acoustic treatment, an innovatiove AV solution, seamless tech integration, and intuitive instructor control, Nuffield City Gym was able to create their vision of a sensory spin experience in their unique venue.
With a focus on enhancing their member experience, we helped David Lloyd to blend light and music with their functional classes to create a unique and intense workout.
Evoson loudspeakers producing hi-fidelity audio and instructor vocals
Dynamic feature and effect lighting to segment zones
9 screen video wall display
MYZONE integration
iPad Control & Automation for audio and lighting
The vision
Looking to conquer the demand for HIIT (high-intensity interval training) and the explosion of boutique-studios, fitness giant David Lloyd Clubs met the trend head on with ‘Blaze’, an instructor-led timed circuit-style group workout combining cardio, martial arts, strength training and boxing.
The project
David Lloyd chose to elevate the experience in their new Blaze studios using integrated audio-visual solutions.
As David Lloyd’s preferred technology partner, we helped them from conceptual stage to build a premium workout experience of like that had never been seen before.
The solution
We designed a complete pro audio, screen, lighting, and control solution to bring the Blaze experience to life, nurturing group interaction and empowering instructors.
High-performance Bose loudspeakers were selected to enable clear and equal audio coverage combined with exceptional aesthetic design.
To differentiate the Blaze circuit zones and define each individual stage we used overhead RGBW strips. This spectacular array of sequence and shade combinations is individually programmed and controlled, providing a visual guide through rest breaks, countdowns, and energy boosts.
Large format screens display the overall class time as well as a ticker clock for each interval and set period. We integrated the timers with the audio and lighting, creating inspiring sensory countdown prompts, giving both members and instructors complete freedom to lose themselves in the workout.
For those looking to push themselves that extra mile, MYZONE integration screens real-time workout feedback.
The entire audio, visual, and lighting array was pre-programmed and controlled using our proprietary Auto AV and Control AV tech. To begin, the instructor simply selects the class length and their choice of pre-curated tracks from an iPad, complete with a David Lloyd Blaze branded graphic user interface (GUI).
The result
“Blaze has been a spectacular success. The AV doesn’t just look and sound amazing – it’s that Hutchi really understand how behind-the-scenes functionality impacts our member experience. More engaged instructors make for happier and harder working members, which means we’re happy too!” Michelle Dand, David Lloyd Clubs, Group Health & Fitness Manager
Our end-to-end pro AV solution delivers an incredibly immersive experience for David Lloyd Clubs in-house boutique Blaze. Through ultramodern aesthetics, seamless tech integration, and intuitive control, we created an enhanced and authentic fitness experience to rival even the very best of independent gyms. A national rollout continues across at least 50 of the group’s clubs.
Bringing wellness, chiropractic care, nutrition and a functional gym studio centre together through audio visual dynamics and a wider technology integration, the centre provides members with a full 360 fitness journey.
HT Installation Rack
iPad control & automation
Distributed audio, Bose
LED tape and RGB spots
MYZONE integration
Instructor mic
The vision
Surrey-based husband and wife, chiropractor Dr Joe Tilley and Zoe Tilley had the vision to transform peoples’ lives. Having located a facility from which they could offer a complete wellness centre concept, the dynamic duo began to look at ways to develop the fitness studio. Intrigued by the rise of in-house boutique style studios, they wanted to create something unique as part of their journey to wellness programme.
The project
We worked with Joe and Zoe to fully understand their wellness programme and the design they were looking to achieve. The focus was very much on enhancing the audio visual dynamics and lighting, to support member motivation and to create ambient settings according to the programme and patient needs.
The solution
With Bose speakers selected alongside digital programming provided through Yamaha Digital Signal Processor (DSP), a large screen display was also fitted to enables participant monitoring of their MYZONE tracking.
The technology is fully controllable through a bespoke iPad interface, giving the Core Wellness Centre instructors one touch control, not only bringing their ideas to life, but allowing pre-programming and live change of all AV and lighting arrangements.
As part of the Core Wellness Centres fitness programme, the team offer a ‘Game Day Workout’ on a Saturday morning, where lighting was critical to highlight the session’s interval workouts. With 45 seconds of intense exercise where the intensity of the lighting increases as your workout gets harder and harder; followed by a 10 second rest period which features white light to signify rest.
The result
“This is our third expansion, and the vision’s kind of gone to the next level with obviously bringing in Hutchison Technologies and creating something that’s now an experience for people.” Dr Joe Tilley, Co-Founder, Core Wellness
As new fitness offering in the market, Core Wellness Centres chose to focus on key audio visual dynamics and feature and effect solutions to enhance their member experience and ensure that their clientele – from 8years+ – was catered for at their flagship Epsom site.
