In the ever-evolving landscape of hospitality, where customer experience reigns supreme, the totally integrated automation of cutting-edge technologies has become a game-changer for hotels, restaurants, and bars. Gone are the days when a comfortable bed and good food were enough to satisfy guests; today, it’s all about creating memorable experiences that delight all the senses. Let’s look at the role technology integrations play in the hospitality industry, and explore how different types of businesses can utilise features like architect design lighting and resource in the form of acoustic consultants to wow their guests.
Hotels are no longer just places to stay; some have transformed into meticulously designed escapes that promise an immersive experience from check-in to check-out Perhaps they’re met by the gentle scent of sandalwood and soft warm lighting as they descend into the hotel’s spa facilities, where the staff greets them by name thanks to the automated notification triggered by the geotagged keycard scan. This not only sets the tone for the guest’s stay, but also creates a lasting first impression. Moxy, a brand of affordable boutique hotels, offers a stylish twist with its contemporary interior design and use of technology to create a luxurious ambience for guests. Jewel tones, spotlights, professional audio, and a welcome from the iconic fuchsia LED sign, guests know what to expect from their visit – for a fraction of the cost.
In-room entertainment has also undergone a transformation with the integration of smart TVs, streaming services, voice-activated controls, and even in-room fitness classes. Guests can personalise their stay at the touch of a button; from adjusting room lighting to playing their favourite playlist on professional quality sound systems.
Modern access control systems, such as car park barriers, QR code scanners, key card entry, and flow monitoring can all be integrated into your guest journey, to allow for a secure stay and up-to-date data control. This means that your guests can enjoy their visit comfortably and safely.
When it comes to restaurants, AV technology has become ingrained in the modern dining experience. Digital menu boards not only showcase mouth-watering dishes but also allow for dynamic updates based on availability and seasonal offerings. Interactive table displays or table-top QR codes can provide additional information about the menu items, enhancing the overall dining engagement. EBONY, a Dubai-based interactive restaurant, has taken its dining experience to another level by using table-top sized tablets for customers to order on, watch their meal being prepared, and of course – eat upon. Whilst tablet-based ordering has become increasingly popular over the last few years, this application is unique in allowing customers to experience their whole dining journey using the technology, revolutionising premium cuisine technology.
In many fast-food settings, the whole ordering process has been automated through touch-sensitive displays, allowing the staff to focus on the preparation and delivery of food.
When it comes to atmosphere, ambient lighting and soundscapes can be synchronised to create a specific mood, whether it’s a romantic dinner setting or an eclectic vibe for social gatherings. Architect design lighting manupulates a combination of natural and electronic light to enhance experiences, and is becoming prevalent in the dining scene. From LED lighting strips to spotlights, some avant-garde establishments have even adopted projection mapping to transform dining tables into dynamic canvases, offering a multisensory feast for diners.
Bars and clubs, with their lively and dynamic nature, thrive on the crowd’s energy but often coast on the wings of impactful tech. AV technology takes centre stage in enhancing these spaces, offering a range of possibilities. LED screens behind the bar or DJ booth can display custom visuals or live social media feeds, connecting and fostering a sense of community.
Professional, powerful audio systems equipped with advanced acoustics and spatial sound technology ensure that every beat is felt, creating an energetic experience. And for those slower, cozy nights, where the jazz plays on and on, or the band plays their favourite acoustic covers, a tailored sound installation by a professional acoustic consultant can ensure the music still resonates in just the right way.
Powerful lighting installations like blacklights, moving heads, and programmed LED strips add impact where screens are unviable. Some bars have even embraced interactive installations, allowing customers to participate in creating visual displays or even controlling aspects of the music playlist through mobile apps, using customised software. Experience-centric bars are utilising powerful audio and visual solutions via a totally integrated automation in a bid to create the most memorable night out possible.
The applications of AV technology differ across these venues, adapting to the unique needs of each venue and their visitors. While hotels focus on creating a seamless and personalised stay, restaurants aim to blend technology with atmosphere and convenience, and bars thrive on the synergy of audio and visuals to amplify the nightlife experience.
Integrating AV technology is no longer a luxury but a necessity for hospitality businesses aiming to stay ahead of the competition Looking ahead, we can see that technology will continue to impact how we eat, sleep, and revel in entertainment.
It all starts with a conversation…
Is your hospitality venue in need of a little revamp? Are you the newest bar, restaurant, or hotel on the scene considering audio, visual or lighting solutions that can help you to stand out from the crowd?
Whether you’re looking to discuss architect design lighting, speak to an acoustic consultant or find out how you can deploy a totally integrated automation to optimise guest experience, get in touch with the Hutchison Technologies team today.
Hotels across the globe are engaged in fierce competition: who can create the most intricate, immersive, experience-enhancing, and/or wacky guest experiences? We’re taking a little trip around the globe to have a look at the most memorable AV technology solutions of the hospitality industry to date, from pioneering light control systems, sound solutions, modern access control systems, and eye-catching interactive displays. Join us and let us know if you agree with our list.
As you walk into the lobby at the W Hotel in Barcelona, you enter a dynamic sound environment that adapts to the time of day and the crowd’s energy. This amazing immersive sound installation sets the tone for an auditory journey unlike any other, and it’s often used as a collaborative project with local artists and DJs to mimic Barcelona’s vibrant city streets. A truly innovative audio AV solution that attracts crowds from all over.
Rosewood London takes a different approach by incorporating acoustic panels and soundproofing technologies in their rooms. Guests can enjoy a tranquil and noise-free environment, escaping the hustle and bustle of the city. The soundproofing technology ensures that the auditory experience is as luxurious as the rest of the hotel.
Situated amidst the dazzling lights of the Las Vegas Strip, The Cosmopolitan has redefined visual experiences. The hotel’s façade serves as a massive digital canvas, showcasing interactive displays with vibrant interactive art installations. This visual spectacle transforms the entire building into a dynamic work of art, captivating guests and passers-by alike.
CitizenM in Amsterdam pioneers the use of customisable in-room tablets that allow guests to control every aspect of their stay, including the hue and intensity of their room lighting. The hotel uses innovative AV technologies, using light control systems to create a mood-enhancing atmosphere, allowing guests to tailor their room’s atmosphere according to their preferences.
The iconic Burj Al Arab takes luxury to new heights with its dynamic light control systems. The sail-shaped structure comes alive at night with a choreographed interactive display of lights accentuating its architectural brilliance. The interplay of colour and light transforms the hotel into a beacon of opulence, visible from miles away. Cleverly, guests inside are undisturbed by this eye-catching display, meaning they won’t lose any sleep while they are at the centre of a lighting spectacle that draws visitors from across the globe.
Henn-na Hotel in Japan has embraced the future with robotic staff and cutting-edge access control systems. Facial recognition technology allows guests entry to their rooms, eliminating the need for traditional key cards. This enhances security, saves the hotel on plastic waste, and adds a futuristic touch to the overall guest experience.
The Peninsula in Hong Kong has pioneered intuitive connectivity for their guests using interactive displays. They can control room settings, access hotel services, and even plan their itinerary through a dedicated app. The integration of connective technologies ensures that guests have everything they need at their fingertips.
It’s clear that AV technology has become an integral part of the hospitality narrative for hotels across the globe. With sensory soundscapes, interactive displays, and light control systems producing audio-visual spectacles, these inspirational tech systems showcase the limitless possibilities that AV technology brings to the world of hospitality.
At Hutchi, we are proud to deliver modern AV solutions that will enhance your guest’s stay, create seamless guest experiences, and guarantee that a stay at your hotel is truly unforgettable.
It all starts with a conversation…
Inspired to bring a little tech magic to your hotel? Are you to stand out from the crowd and provide unforgettable guest experiences? Bring in AV technology such as interactive displays, light control systems, and sound solutions and more to your space.
To find out more about AV solutions for your hospitality space, get in touch with the Hutchi team today.
The traditional image of a hotel business hub – a dusty corner filled with forgotten binders and clunky fax machines – is rapidly becoming outdated. In today’s dynamic hospitality landscape, the executive lounge has undergone a remarkable transformation, emerging as a critical hub for corporate productivity.
For busy executives, entrepreneurs, and remote workers, this meticulously designed space represents a strategic resource, enabling the integration of business and leisure travel – or ‘bleisure travel’. It’s worth understanding the full scope of what’s on offer in a modern business suite, and why any hotel should consider dedicating some spaces to one.
Connectivity: At the heart of any productivity hub lies fast, reliable broadband. Imagine video conferencing running flawlessly, documents uploading instantaneously, and deadlines met effortlessly – all fuelled by the secure and robust backbone of a superfast Wi-Fi connection.
Versatile Meeting Spaces: From brainstorming sessions to formal presentations, these adaptable rooms cater to diverse needs. Think flexible layouts, cutting-edge technology that encourages collaborative ideation both in the room and with online participants. Or offer privacy pods for 1-2-1 meetings, calls, and a moment of quiet.
Streamlined Document Management: Paperwork, though inevitable, need not be a cumbersome process. High-quality printing, scanning, and cloud integration transform document management into a streamlined and efficient experience.
Ergonomic Sanctuary: Work shouldn’t come at the expense of physical well-being. Imagine adjustable chairs designed for optimal posture, ample legroom for movement, and even standing desks for those seeking a change of perspective. Multiple monitors, docking stations for various devices, and configurations that adapt to individual needs mean that guest just show up and plug-in, it’s that simple.
Power Flow: Laptops, the workhorses of the modern era, demand constant nourishment. Strategically placed power outlets throughout the space ensure uninterrupted workflows, eliminating the frustration of low battery warnings and frantic cable searches.
Considerate Acoustics: The constant tip-tapping of keyboards, buzzing of notifications, and chimes of every Teams call will send even the calmest exec into a frenzy. A good business suite therefore installs acoustic treatment on walls, ceilings, and maybe even between desks to absorb some of that excess sound.
Fuel for Mind and Body: Beyond technology, a well-stocked coffee bar with healthy snacks provides sustenance for both the mind and body. Additionally, a dedicated relaxation zone offers a haven for those crucial mental breaks, facilitating recharged focus and renewed productivity.
Personalised Touches, Lasting Impact: Remembering guest preferences, stocking their favorite snacks, and setting up their preferred meeting room layout – these small gestures transform the experience from transactional to truly personal, fostering guest loyalty and satisfaction.
Sleek Integration: Consider whether there’s an easy way for your guests to access the business suite from their room, book a meeting room, and pre-order refreshments if they’re bringing in third-parties. Does it happen via an app or an in-room tablet, or do they interact with reception for custom requests?
24/7 Access for Unrelenting Productivity: The business world never sleeps, and neither should your access to tools for success. Extended hours or even 24/7 access for registered guests cater to the globetrotting executive and the midnight oil burner alike.
The modern productivity hub isn’t just an amenity; it’s a strategic investment. Attracting corporate clientele, forge lucrative partnerships with local businesses, and solidify your hotel as the go-to destination for the busy, modern traveller. This powerful asset unlocks new revenue streams, enhances guest satisfaction, and cements your position as a leader in the hospitality industry.
Ready to discover what your business suite might look like? Speak to our team today and start upgrading your guest experience.
Bringing modern solutions and innovative technology to traditional aesthetics at Glengoyne Distillery
Glengoyne Distillery, nestled on the outskirts of Glasgow, is a renowned producer of premium whisky and spirits in the heart of Scotland. Amongst the standout features are the immersive experiences delivered through guided whisky tours, set against the picturesque backdrop of the local hills and glens.
The team at the distillery approached us through our showcase campaigns on social media, seeking to upgrade their visual and connective system in order to blend with the traditional, sleek setting of their visitor experience centre.
Glengoyne had an existing visual system for presenting videos and information during tours within their comfortable relaxation area. However, the system was outdated and was frequently disrupted by display issues. It was time for a sleek, modern upgrade that seamlessly integrates with the room’s aesthetic and is user-friendly for onsite employees. Our task was clear: to enhance the guest experience through innovative technology solutions that did not distract from the tours and the traditional setting of the room.
Working closely with the distillery’s team, we replaced the outdated screens with two commercial-grade 65” Samsung screens – blending into the space with architecturally trimmed white frames. These screens, resembling framed pictures, elevated the room’s ambience while delivering superior video quality.
To streamline operations, we installed a Brightsign Unit – a commercial signage media player – for easy content management and playback. This dedicated unit eliminated the need for cumbersome laptop connections, allowing employees to access and upload content effortlessly from anywhere within the network. Additionally, we connected a Bluetooth system for direct input from users’ mobile devices into a pre-existing audio setup – ensuring a smooth sound experience.
What sets this project apart is the discreet yet powerful and innovative technologies that are woven into the space. While the setup may appear minimalist, its functionality and connectivity offer truly immersive experiences for guests.
After installation, our team trained the onsite employees at Glengoyne on the new systems’ capabilities. Through these comprehensive sessions, we ensured that the client was fully equipped to maximise the potential of combined solutions.
Following the successful integration, we maintain regular communication with Glengoyne’s team, providing ongoing support and assistance with maintenance as needed. Our collaboration with the distillery was a testament to our commitment to bringing modernity to the most traditional spaces. Our team thoroughly enjoyed this experience, and we cannot wait to get started on similar projects.
Get in touch to find out how you can generate immersive experiences by implementing integrated technology solutions, and cerate the ultimate visitor experience.
According to the World Health Organisation, today’s society spends more time behind a screen than getting out and being active.
German-based tech company, MultiBall, made it their goal to solve this problem using the power of gamification. A lofty aspiration, which we at Hutchi felt we could get behind.
As a new distributor of MultiBall for the UK, we wanted to show you why we think it is a must for any venue looking to delight their visitors.
MultiBall is the world’s first mixed reality sports and gaming platform. By combining gaming technology and physical activity, it turns any wall into a multisensory sporting arena that’s sure to get you on your feet.
MultiBall consists of a lightweight frame with LED senders and receivers, as well as a speaker and motion tracker. The sensor frame consists of a highly reliable and precise tracking system that detects any kind of ball and players movement in real-time. Paired with a projector or LED panel wall, the MultiBall system is ready to go.
Simply touch the wall to use the menu, pick your favourite game or training module and you’re off.
“With MultiBall’s global success and remarkable scope for customisation, we think our clients will come to see this solution as one of the game changers for their facilities in the coming years. The opportunities are limitless, giving our clients an exciting new way to attract and engage new and existing customers.”
Jonny Curley -Director of Sales, Hutchi
MultiBall takes up very little room and is easy to install on any wall, making it perfect for gyms, schools, retail spaces and hospitality venues with underused areas.
Thanks to a variety of MultiBall models, every indoor and outdoor space can be turned into a mixed reality sports gaming area within 3 hours.
Talk to us today to find out more about MultiBall.
MultiBall comes with 25+ preinstalled Games and Training Apps for every age, fitness and skill level. The games come under three categories: entertain, educate and exercise. New engaging content is continuously developed and updated on your device automatically.
Using MultiBall’s motion tracking technology, all games and modules are focused on improving athletic and cognitive skills. The immersive, time-based gameplay with increasing levels of difficulty and competitive leader boards will keep your members coming back time and time again.
It gets you hooked from the get-go, just like a computer game – but with the benefit of being physically active!
Using a plexiglass covered wall of LED screens, the mobile MultiBall setup can withstand the hardest kicks and the roughest weather, making it ideal for outdoor events. It can also be easily transported and assembled as a mobile interactive screen for festivals, launches and other events both indoors and outdoors.
The MultiBall setup can be used for plenty of other applications while not in play. It could serve as digital signage to inform members of events or important information around your facility. Or maybe host a dedicated cinema night on your new bright projection wall or rent out advertising space to local businesses to get an immediate return on your investment.
Discover the MultiBall range with models of varying sizes to fit any indoor or outdoor space. All models come with a five-year warranty.
The MultiBall Frame & Projector range suits a wide variety of applications, from entertainment and basic training to all-encompassing training for professional sport.
Available in various models, ranging from 4.09m x 2.9m to 4.75m x 3.5m, and taking up only 14cm in-depth, this is our most versatile, low impact solution for any facility.
For bright environments or events, we recommend our MultiBall LED range which boasts much higher brightness and picture quality. With an impact-proof LED screen, it can be set up quickly with no need for surrounding stands.
MultiBall LED is available in four models including indoor and outdoor versions.
Combining gaming technology and physical activity is a fast-evolving sector where the immersive experience is crucial, our integrated technologies will have your customers coming back for more. Talk to a member of our friendly sales team to find out how MultiBall could benefit your venue.