In the ever-evolving landscape of hospitality, where customer experience reigns supreme, the integration of cutting-edge technologies has become a game-changer for hotels, restaurants, and bars. Gone are the days when a comfortable bed and good food were enough to satisfy guests; today, it’s all about creating memorable experiences that delight all the senses. Let’s look at the role technology integrations play in the hospitality industry, and explore how different types of businesses apply them to wow their guests.

Enhancing Ambiance in Hotels

Hotels are no longer just places to stay; some have transformed into meticulously designed escapes that promise an immersive experience from check-in to check-out Perhaps they’re met by the gentle scent of sandalwood and soft warm lighting as they descend into the hotel’s spa facilities, where the staff greets them by name thanks to the automated notification triggered by the geotagged keycard scan. This not only sets the tone for the guest’s stay, but also creates a lasting first impression. Moxy, a brand of affordable boutique hotels, offers a stylish twist with its contemporary interior design and use of technology to create a luxurious ambience for guests. Jewel tones, spotlights, professional audio, and a welcome from the iconic fuchsia LED sign, guests know what to expect from their visit – for a fraction of the cost.

In-room entertainment has also undergone a transformation with the integration of smart TVs, streaming services, voice-activated controls, and even in-room fitness classes. Guests can personalise their stay at the touch of a button; from adjusting room lighting to playing their favourite playlist on professional quality sound systems.

Modern access control systems, such as car park barriers, QR code scanners, key card entry, and flow monitoring can all be integrated into your guest journey, to allow for a secure stay and up-to-date data control. This means that your guests can enjoy their visit comfortably and safely.

Dining Delights in Restaurants

When it comes to restaurants, AV technology has become ingrained in the modern dining experience. Digital menu boards not only showcase mouth-watering dishes but also allow for dynamic updates based on availability and seasonal offerings. Interactive table displays or table-top QR codes can provide additional information about the menu items, enhancing the overall dining engagement. EBONY, a Dubai-based interactive restaurant, has taken its dining experience to another level by using table-top sized tablets for customers to order on, watch their meal being prepared, and of course – eat upon. Whilst tablet-based ordering has become increasingly popular over the last few years, this application is unique in allowing customers to experience their whole dining journey using the technology, revolutionising premium cuisine technology.

In many fast-food settings, the whole ordering process has been automated through touch-sensitive displays, allowing the staff to focus on the preparation and delivery of food.

When it comes to atmosphere, ambient lighting and soundscapes can be synchronised to create a specific mood, whether it’s a romantic dinner setting or an eclectic vibe for social gatherings. From LED lighting strips to spotlights, some avant-garde establishments have even adopted projection mapping to transform dining tables into dynamic canvases, offering a multisensory feast for diners.

Revolutionising Nightlife in Bars

Bars and clubs, with their lively and dynamic nature, thrive on the crowd’s energy but often coast on the wings of impactful tech. AV technology takes centre stage in enhancing these spaces, offering a range of possibilities. LED screens behind the bar or DJ booth can display custom visuals or live social media feeds, connecting and fostering a sense of community.

Professional, powerful audio systems equipped with advanced acoustics and spatial sound technology ensure that every beat is felt, creating an energetic experience. And for those slower, cozy nights, where the jazz plays on and on, or the band plays their favourite acoustic covers, a tailored sound installation can ensure the music still resonates in just the right way.

Powerful lighting installations like blacklights, moving heads, and programmed LED strips add impact where screens are unviable. Some bars have even embraced interactive installations, allowing customers to participate in creating visual displays or even controlling aspects of the music playlist through mobile apps, using customised software. All of this in a bid to create the most memorable night out possible.

Tailoring AV Experiences to Venue Atmospheres

The applications of AV technology differ across these venues, adapting to the unique needs of each venue and their visitors. While hotels focus on creating a seamless and personalised stay, restaurants aim to blend technology with atmosphere and convenience, and bars thrive on the synergy of audio and visuals to amplify the nightlife experience.

Integrating AV technology is no longer a luxury but a necessity for hospitality businesses aiming to stay ahead of the competition Looking ahead, we can see that technology will continue to impact how we eat, sleep, and revel in entertainment.

It all starts with a conversation…

Is your hospitality venue in need of a little revamp? Are you the newest bar, restaurant, or hotel on the scene looking to stand out from the crowd?

To find out more about AV solutions for your space, get in touch with the Hutchison Technologies team today.

Hotels across the globe are engaged in fierce competition: who can create the most intricate, immersive, experience-enhancing, and/or wacky guest experiences? We’re taking a little trip around the globe to have a look at the most memorable tech solutions of in the hospitality industry to date. Join us and let us know if you agree with our list.

Screenshot 2023-12-12 at 15.36.22

Sensory Soundscapes at W Hotel, Barcelona
As you walk into the lobby at the W Hotel in Barcelona, you enter a dynamic sound environment that adapts to the time of day and the crowd’s energy. This amazing immersive sound installation sets the tone for an auditory journey unlike any other, and it’s often used as a collaborative project with local artists and DJs to mimic Barcelona’s vibrant city streets. A truly innovative AV solution that attracts crowds from all over.

Screenshot 2023-12-12 at 15.44.29

Acoustic Luxury at Rosewood London
Rosewood London takes a different approach by incorporating acoustic panels and soundproofing technologies in their rooms. Guests can enjoy a tranquil and noise-free environment, escaping the hustle and bustle of the city. The AV technology ensures that the auditory experience is as luxurious as the rest of the hotel.

Digital Canvas at The Cosmopolitan, Las Vegas
Situated amidst the dazzling lights of the Las Vegas Strip, The Cosmopolitan has redefined visual experiences. The hotel’s façade serves as a massive digital canvas, showcasing vibrant interactive art installations. This visual spectacle transforms the entire building into a dynamic work of art, captivating guests and passers-by alike.

Screenshot 2023-12-12 at 15.49.51

Mood Altering Lights at CitizenM, Amsterdam
CitizenM in Amsterdam pioneers the use of customisable in-room tablets that allow guests to control every aspect of their stay, including the hue and intensity of their room lighting. The hotel uses innovative technologies to create a mood-enhancing atmosphere, allowing guests to tailor their room’s atmosphere according to their preferences.

Screenshot 2023-12-12 at 16.08.05

Dynamic Exterior Lighting Extravaganza at the Burj Al Arab, Dubai
The iconic Burj Al Arab takes luxury to new heights with its dynamic lighting system. The sail-shaped structure comes alive at night with a choreographed display of lights accentuating its architectural brilliance. The interplay of colour and light transforms the hotel into a beacon of opulence, visible from miles away. Cleverly, guests inside are undisturbed by this eye-catching display, meaning they won’t lose any sleep while they are at the centre of a lighting spectacle that draws visitors from across the globe.

Robotic Access Control at Henn-na Hotel, Japan
Henn-na Hotel in Japan has embraced the future with robotic staff and cutting-edge access control systems. Facial recognition technology allows guests entry to their rooms, eliminating the need for traditional key cards. This enhances security, saves the hotel on plastic waste, and adds a futuristic touch to the overall guest experience.

Screenshot 2023-12-12 at 16.04.05

Seamless Connectivity at The Peninsula, Hong Kong

The Peninsula in Hong Kong has pioneered intuitive connectivity for their guests. They can control room settings, access hotel services, and even plan their itinerary through a dedicated app. The integration of connective technologies ensures that guests have everything they need at their fingertips.

It’s clear that AV technology has become an integral part of the hospitality narrative for hotels across the globe. From sensory soundscapes to visual spectacles, these inspirational tech systems showcase the limitless possibilities that AV technology brings to the world of hospitality.

At Hutchison Technologies, we are proud to deliver modern AV technologies that will enhance your guest’s stay, create seamless guest experiences, and guarantee that a stay at your hotel is truly unforgettable.

It all starts with a conversation…

Inspired to bring a little tech magic to your hotel? Are you to stand out from the crowd and provide unforgettable guest experiences?

To find out more about AV solutions for your hospitality space, get in touch with the Hutchison Technologies team today.

JAB founders, George and Jamie, had a vision to create London’s first authentic boxing experience. Through a host of AV techniques, we helped them create that experience and take their boxing sessions to the next level.

Key features:

JAB

JAB is a boxing gym in central London, where members don’t work out, they train. Offering boxing sessions for complete beginners through to seasoned fighters, JAB focusses on transforming their member’s performance to a high level of athleticism.

The vision

With inspiration taken from boxing legends, Jamie and George set out to create the world’s first authentic boxing experience. They wanted to create a space where members would be motivated to train their hardest at every session. Their core values of Authenticity, Passion & Camaraderie helped them shape the vision for their London gym.

The challenge

Jamie and George had several problems to solve.

The studio featured a corridor leading from the reception area to the main class space which they wanted to turn into a ‘ring walk’. This walk should make their members feel they were heading into the fight of their lives.

To help create that authentic experience, they wanted their London studio to feature quality audio. They specified that their instructors had to be heard with maximum clarity over music of any volume.

Additionally, the gym was in a residential area with occupied flats above the gym. Residents could hear the audio clearly from four floors up, so JAB needed a solution that would allow the gym and residents to live in harmony.

The solution

Our team worked with Jamie and George from the outset to ensure we could deliver on their vision.

The audio

We installed a full, distributed Evoson audio system in the gym. PEAKSOUND™ WS8 cabinet loudspeakers were used throughout, with a dedicated set of speakers used for instructor vocals. This duet set-up ensured the highest clarity of speech, without diminishing the intensity of the music.

To ensure maximum audio output with minimum disruption to the neighbours, we worked with acousticians throughout and after the project. This allowed us to tweak the system carefully to find the perfect audio balance, allowing JAB to continue delivering impactful music with their classes.

Class playback

We designed a custom class playback system for JAB, allowing instructors to intuitively create and tailor their sessions.

Six screens were installed in the main class studio, which instructors can choose to display a timer, clock, logo, social media or class information. This can be changed at any time through the instructor UI panel to best suit how the instructor wants to run their class.

The ring walk

The ring walk became a core element of the gym. Incorporating video, music and light, it was designed to hype up members before they enter the class. We used a separate audio system to play motivational music, moving head lights for visual stimulus and a digital signage wall to display specially chosen videos.

JAB can start and end the ring walk from the reception desk, or from the instructor UI panel within the studio. The videos that are played on the digital signage wall are easily uploaded by JAB staff via the custom designed web interface. When not in use for the ring walk, the digital signage can show whatever content the JAB team choose.

The result

Using a range of AV solutions, we helped JAB deliver their unique and authentic boxing sessions. Their members now get a boxing experience they can get nowhere else.

Check out our other case studies to find out how we’ve supported more of our clients.

If you’re interested in starting a project of your own or would like some more info contact our experienced team today.

Back to top